Jordan Rathman
Jordan Rathman at Chevrolet of Culver City

Jordan Rathman | Page 32

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6
592 Reviews
4.6

592 Reviews

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592 Reviews of Jordan Rathman

August 29, 2022

Dealership Rating
Employee Rating

Always courteous and professional, they find out the problem and get it taken care of trying to save you money when possible which is super important to y More

by reenajohnson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Sep 03, 2022

Chevrolet of Culver City responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

August 27, 2022

Dealership Rating
Employee Rating

Excellent and friendly service. Came in a couple times and each time was fast and friendly More

by Hugomedina87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete, His name was Ryan he helped me with my car.

Sep 01, 2022

Chevrolet of Culver City responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

August 25, 2022

Dealership Rating
Employee Rating

I needed an unexpected repair because my power window stopped working. I paid to order the part and once the dealer received the part they called me so I could return to have it installed. Very efficient More

by jwofford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Chevrolet of Culver City responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2022

Dealership Rating
Employee Rating

Service was extremely quick the service writer was extremely polite and I usually enjoy having my car serviced at Culver City Chevrolet. The only difficulty was that when I checked the tire pressure a More

by DIVELAW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Aug 30, 2022

Chevrolet of Culver City responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

Dealership Rating
Employee Rating

The staff are knowledgeable and very friendly. The facilities are immaculate and servicing is swift and reliable. No problems whatsoever! More

by VLOCKRID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Chevrolet of Culver City responded

Hi, we are so happy to read such a great review about Culver City Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2022

Dealership Rating
Employee Rating

No try to help and Jordan is rude my engine of my Chevrolet Malibu died on me at 66000 miles they know is a engine factory problem she just try to make me spend a lot of money when it not my fault More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Management

Sep 14, 2022

Chevrolet of Culver City responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

August 21, 2022

Dealership Rating
Employee Rating

They promised no discount. boorish attitude. as if I'm not a client, but their employee. More

by Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 27, 2022

Chevrolet of Culver City responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to discuss this with you. Please reach out to us at (424) 216-6027 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 18, 2022

Dealership Rating
Employee Rating

I own 6 Chevy vehicles and took my 2020 Silverado in for an oil change. Truck was serviced there recently but this time service manager said they could not touch my vehicle because it’s been modified. I hav More

by aycope
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Aug 24, 2022

Chevrolet of Culver City responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Culver City Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact Sara C., Customer Care Advocate at (424)258-9157 to discuss ways we can better serve you in the future.

August 15, 2022

Dealership Rating
Employee Rating

Took my vehicle to repair because a light came on my dashboard. They said their wasn’t anything wrong with it. Took it home and car didn’t run properly. Dangerous to drive a vehicle with a 1 year old an More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Navarrete

Aug 19, 2022

Chevrolet of Culver City responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 12, 2022

Dealership Rating
Employee Rating

My service was quick and friendly! The rep who assisted me was very transparent regarding the work I needed done with my car. More

by Abrina
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 17, 2022

Chevrolet of Culver City responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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