Jordan Rathman | Page 34

Great customer service. The whole team is welcoming. Compared to other service centers maybe a more comfortable lounge ie TV On, coffee machine, closer snack bar. Would be t The whole team is welcoming. Compared to other service centers maybe a more comfortable lounge ie TV On, coffee machine, closer snack bar. Would be the cherry on top. Vehicle was not cleaned in any way not sure if that is usually offered at the location. More

by chefpokemon Verified Customer Verified Customer

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The dealership is well maintained and visually attractive with well staffed ,well stocked store of new/used vehicles... Compliments to service department and Ms. Jordan Rathman with well staffed ,well stocked store of new/used vehicles... Compliments to service department and Ms. Jordan Rathman More

by markpradia2 Verified Customer Verified Customer

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Quick, friendly customer service. The service explained everything to me, asked if I had questions, once I was finished checking in I was walked to the lobby. The service explained everything to me, asked if I had questions, once I was finished checking in I was walked to the lobby. More

by Shanel Verified Customer Verified Customer

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Jordan is very good at her job! ! They fix what needed to be fixed! Excellent ! They fix what needed to be fixed! Excellent More

by BARRANTESALEXANDRA Verified Customer Verified Customer

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I took in my Chevy Silverado for an oil change and was helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had called the same day so they were fast. My main concern was that my dash cam in my truck was disconnected from the main camera which made it unnoticeable that it had been unplugged. I was driving without my dash cam on for a while until I got home and noticed it wasn’t working. I contacted Jordan and asked her if they normally disconnect dash cams, she said no they are not allow to touch customers property. I didn’t have an issue with them disconnecting it was the fact that they did not notify me they unplugged it or just plugged it back in. I did reach out through email and phone call to Sergio Rivas who I was told is the Service Supervisor and until now haven’t heard back from anyone at Culver City Chevrolet. Disconnecting a dash cam in these times becomes a liability, if I were to be an any type of accident I would have not had prove of it. I was pleased with the service here but after having this issue and no one reaching out to at least give me an explanation and make it right made this visit very unpleasant. Always check your dash cameras before getting back in your vehicle after a service. More

by mari Verified Customer Verified Customer

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The costumer service was amazing and the process was also quick. I have to shout out Jordan very nice and courtesy, she made my morning never let her go. quick. I have to shout out Jordan very nice and courtesy, she made my morning never let her go. More

by RAVEN157 Verified Customer Verified Customer

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Took my van in got the problem fix right away thank you go Culver city Chevrolet go Culver city Chevrolet More

by Andyruiz1952 Verified Customer Verified Customer

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Took care of me quick and professionally. Definitely recommend this dealership , will be back in the future. Definitely recommend this dealership , will be back in the future. More

by ERICKNUNEZ650 Verified Customer Verified Customer

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Took care of problem quickly Did not upsell and actually saved me money. Very professional saved me money. Very professional More

by Stewiel Verified Customer Verified Customer

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JORDAN WAS GREAT TOOK MY CAR AS ALWAYS GOT THE SERVICE DONE RIGHT AWAY TEXT ME AS SOON AS THE VEHICLE WAS READY SERVICE DONE RIGHT AWAY TEXT ME AS SOON AS THE VEHICLE WAS READY More

by jeff Verified Customer Verified Customer

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