Jordan Rathman
Jordan Rathman at Chevrolet of Culver City

Jordan Rathman | Page 4

Service Drive Manager

Chevrolet of Culver City

6101 W Slauson Ave
Culver City, CA 90230

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4.6
592 Reviews
4.6

592 Reviews

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592 Reviews of Jordan Rathman

December 19, 2024

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wouldn’t recommend this service center, they never did my tire rotation when that’s what i came in for More

by lucygomez122
Service Price Transparency
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Recommend Dealer
No
Dec 23, 2024

Chevrolet of Culver City responded

Lucy, I'm sorry to hear about your experience with the tire rotation. We strive for thorough service and it seems we fell short this time. Please reach out so we can address this issue directly and make things right for you. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 14, 2024

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Terrible service! Had my car for months. Terrible communication. Returned it in dirty condition with spider webs on mirrors. And only after I went to the VP of GM’s cu More

by lhjohnson225
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Recommend Dealer
No

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete, Gio - totally incompetent and lacks basic communication skills

Dec 23, 2024

Chevrolet of Culver City responded

I apologize for the inconvenience you experienced with our service. This is not the level of care we strive to provide, and I'm sorry for any frustration caused by poor communication and vehicle condition upon return. Please reach out if you'd like to discuss this further or have additional concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 14, 2024

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Jordan was fantastic. Very helpful and communicative. Grateful for her assistance. Fifteen word minimum is pretty wild. More

by eendress
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Recommend Dealer
Yes
Dec 16, 2024

Chevrolet of Culver City responded

We're delighted to hear that Jordan provided fantastic service at Culver City Chevrolet! Thank you for sharing your experience, and we appreciate the feedback. Safe travels in your new vehicle!

December 14, 2024

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I purchased my car at this dealership and have been going there for service for years. At the beginning, I would bring my car in and any available service writer would help me but, from the minute I met Jord More

by INFO@STEVEZEE.COM
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Recommend Dealer
Yes
Dec 16, 2024

Chevrolet of Culver City responded

Thank you for your loyalty to Culver City Chevrolet and for highlighting Jordan's exceptional service! We're delighted to know she has consistently provided honest, friendly, and efficient care. We look forward to continuing this great relationship with you!

December 13, 2024

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Seems like a great place for services like oil changes and brakes. But not for any major repairs, also paid 300 bucks to be told they couldn’t fix my car so that was a little frustrating. Had to go pay mo More

by nicscam
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Chevrolet of Culver City responded

Thank you for sharing your experience. It's great to hear that our services like oil changes and brakes met your expectations, but I apologize for any frustration caused by the diagnosis fee without a resolution. We strive to provide value in all aspects of service, so please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Nevin Baratian - General Manager - nb@culvercitychevrolet.com

December 10, 2024

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Service was not terrible but slightly different from what I remember in the past, I asked for an inspection of my vehicle but did not receive the recommendation sheet even after I asked for it, service stick More

by BFLYKISSES01
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Recommend Dealer
Yes
Dec 10, 2024

Chevrolet of Culver City responded

Thank you for sharing your feedback with us. At Culver City Chevrolet, we aim to provide a seamless experience and apologize for the oversight regarding the recommendation sheet and service sticker. Your comments are valuable, and we'll work on improving these details in future visits!

December 10, 2024

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Gio was great made sure I was well taken care of as always appreciate your service God bless More

by WESTLACJ
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Dec 10, 2024

Chevrolet of Culver City responded

Thank you for the great review and for sharing your kind words for Gio. We look forward to seeing you again at Culver City Chevrolet!

December 08, 2024

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Absolutely second to NONE! Truly a family of employees working together as ONE unit. Keep on Keeping ON! More

by Newby33
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Dec 09, 2024

Chevrolet of Culver City responded

We're delighted to hear you felt the family atmosphere at Culver City Chevrolet! Thanks for sharing your experience with us.

December 07, 2024

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I brought in my Volt because it would not charge. Dealer determined it was a software problem on my over 11 year old car, and fixed it on warranty. They gave me an Uber certificate to return to get m More

by ROBERTS13
Recommend Dealer
Yes

Other Employees Tagged: Jordan Rathman

Dec 09, 2024

Chevrolet of Culver City responded

We're delighted to hear that our team at Culver City Chevrolet was able to resolve the issue with your Volt and provide you with a seamless experience. Thank you for sharing your positive feedback!

December 04, 2024

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The beginning since you drop off your car until you pick up your car so wonderful go to customer service good teamwork More

by Mengesha
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Recommend Dealer
Yes

Other Employees Tagged: Miguel Padilla , Ruben Barrera, Luis Navarrete

Dec 04, 2024

Chevrolet of Culver City responded

Mengesha, we're delighted to hear that you had a wonderful experience with our team at Culver City Chevrolet. Thank you for highlighting the great teamwork and customer service!

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