Jordan Vieceli

Had a very positive experience with the service department. Diagnosed and repaired my vehicle very quickly. department. Diagnosed and repaired my vehicle very quickly. More

by DBULAWA Verified Customer Verified Customer

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I had a great experience getting my car serviced. I needed my sunroof seal replaced and the drainage channels cleaned, and Jordan went above and beyond by taking care of the cleaning free of cost. He I needed my sunroof seal replaced and the drainage channels cleaned, and Jordan went above and beyond by taking care of the cleaning free of cost. He was very fair with pricing and did everything he could to keep it affordable. What I really appreciated was the convenience—he provided a loaner car and gave me the flexibility to drop off and pick up my car on my own time without any pressure. Honest, helpful, and truly accommodating service. Highly recommend! More

by MISHA_ISB Verified Customer Verified Customer

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Great staff of people, thanks Jordan. Appreciate the good service and getting the car back timely Appreciate the good service and getting the car back timely More

by Larryjohnsvabek@gmail.com Verified Customer Verified Customer

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The customer service was top notch including an uber ribe home and back again. The work was fantastic. I highly recommend BMW of Orland park. home and back again. The work was fantastic. I highly recommend BMW of Orland park. More

by MKESTIAN Verified Customer Verified Customer

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Fast, easy, efficient & connected. I felt very well taken care of, from the drop off to pick up it was perfect. I felt very well taken care of, from the drop off to pick up it was perfect. More

by MATTHEWCAIN16 Verified Customer Verified Customer

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This is the first time since owning any vehicle that I have serviced at a dealer … my mind was changed when I got to work with Jordan V. He’s attentive and upfront. I also find the service and pricing a have serviced at a dealer … my mind was changed when I got to work with Jordan V. He’s attentive and upfront. I also find the service and pricing at this bmw fair even compared to Indy shops. More

by ARANDAJ1 Verified Customer Verified Customer

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Updates on the car repair status were not provided to me by text nor phone calls, I tried to reach the service advisor several times but he did not call back. Later, I learned that he was ill and the servic by text nor phone calls, I tried to reach the service advisor several times but he did not call back. Later, I learned that he was ill and the service department failed to assign my file to anyone else. There was a lack of coordination between the service department, sales department and the phone operator. A major decline from six months ago. More

by HASSANAZAR Verified Customer Verified Customer

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I waited for three hours for an oil change. Thankfully, it was given to me for free. Thankfully, it was given to me for free. More

by GOUDA1988 Verified Customer Verified Customer

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I waited 2 hours for an oil change. That is way too long. I did appreciate that Jordan responded to my text, but I had to text him to ask how much longer. That is way too long. I did appreciate that Jordan responded to my text, but I had to text him to ask how much longer. More

by SIND325 Verified Customer Verified Customer

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Ok ok ok o k ok obk oko bk ok oko mok ok ok ok More

by JOANNFORIEST Verified Customer Verified Customer

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