Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Richie Goetz

September 27, 2026

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This is the best dealership in North Georgia. I have been coming for over 10 years now. Richie G in service has always taken such good care of my vehicles. Making sure that I am getting the best More

by Parker N.
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Recommend Dealer
Yes
Sep 27, 2026

Shottenkirk Honda of Cartersville responded

After more than ten years of visits, your continued trust means a lot to our team. We’re glad Richie has taken such great care of your Honda Civic during service visits and that Terry’s positive attitude helped make your new car purchase comfortable and hassle-free.

September 23, 2026

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My technician was very helpful and explained things very clearly to me. My car was ready in the amount of time that was estimated. More

by Sue.Seymour
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Recommend Dealer
Yes
Sep 23, 2026

Shottenkirk Honda of Cartersville responded

Clear communication and reliable timing are at the heart of how our service team operates. Hearing that Richie explained everything clearly and your CR-V was ready as estimated means a lot to us.

September 20, 2026

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I was traveling alone from Daytona and heading home to IN. My a/c went out the night before I l left and 4:30 am and it was miserable with out air. We called and they took me in and helped me out. Thank y More

by deanamullendore
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Recommend Dealer
Yes
Sep 20, 2026

Shottenkirk Honda of Cartersville responded

Hearing that your Civic’s A/C was up and running in time for your trip home means a lot to our service team. We’re glad Richie could fit you in at short notice and make the drive more comfortable. Thank you for your five-star rating and safe travels on the rest of your journey.

September 10, 2026

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The service was timely and I am completely satisfied! I will return for future auto service . More

by W.ralph.james
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Recommend Dealer
Yes
Sep 10, 2026

Shottenkirk Honda of Cartersville responded

Your kind words about our timely service mean a lot to our service department. We’re ready anytime your Passport needs service again.

September 03, 2026

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I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

August 12, 2026

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The staff are great to work with and I will be coming back again Bullet More

by bulletbentley2
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Aug 12, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our staff were great to work with and that you’ll return means a lot to our service team. We look forward to caring for your Honda Ridgeline again.

Aug 13, 2026

bulletbentley2 responded

I enjoyed working with Ginger and John. They were great people to work with and have good communication skills.

Aug 13, 2026

bulletbentley2 responded

Great to work with Ginger and John, and I will be back

August 08, 2026

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Professional fast, very knowledgeable, thorough, low prices, friendly, good communication, great snacks, active listening, caring More

by cbt7773
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Recommend Dealer
Yes
Aug 08, 2026

Shottenkirk Honda of Cartersville responded

Your mention of our great snacks and approachable, caring communication shows what we strive for. Knowing you found our service professional, thorough, and affordable means a great deal to us. Richie and our team look forward to helping your Honda CR-V stay in top shape.

August 04, 2026

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Shottenkirk Service team is ready when you walk through the door... I make appointments for my oil changes and I'm happy when I leave... haven't had Service like this in some time at other dealerships. More

by woodman1465
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Recommend Dealer
Yes
Aug 05, 2026

Shottenkirk Honda of Cartersville responded

Prompt, attentive service is at the heart of how our service department operates. Our team is pleased we could accommodate your Honda Passport oil change appointments so efficiently. Knowing you left happy and that this level of service stands out compared to other dealerships means a lot to us.

July 31, 2026

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Service was great, the wait wasn’t that long. i will return for further service More

by Patricia
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Recommend Dealer
Yes
Jul 31, 2026

Shottenkirk Honda of Cartersville responded

We’re delighted the service visit for your Honda HR-V went smoothly and the wait was brief. Richie and our team look forward to welcoming you back for any future maintenance.

July 25, 2026

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Service department especially Kevin is great, When we were purchasing our HRV, my husband always checks Service Department after talking to Kevin ( we had never met him before) is the ONLY reason went More

by d
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters

Jul 25, 2026

Shottenkirk Honda of Cartersville responded

It’s fantastic to hear that Kevin and our service department helped you feel confident choosing your Honda HR-V. Knowing our support was a key factor in your decision means a great deal. Thank you for sharing your experience and trusting Kevin’s expertise.

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