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Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
99 Reviews
4.9

99 Reviews

Write a Review

99 Reviews of Richie Goetz

May 24, 2026

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Employee Rating

The staff at Shottenkirk Honda were prompt in greeting me and in attending to my needs, answering questions and explaining what needed to be done. They were polite, considerate of me and my situation, and re More

by nefsouthern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Kevin Etters , I do not know or remember the names of those who helped me, but the ones who did deserve 5 stars.

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May 24, 2026

Shottenkirk Honda of Cartersville responded

It’s great to know our team greeted you promptly and guided you through the service. We’re glad you trust us to care for your Honda CR-V.

May 20, 2026

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Employee Rating

Came in with no reservation to get my windshield repair. Richie explained the process and cost. No more spider mark on the windshield. All is good. More

by wkorol7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Jordan Waters, John Heaton, Kevin Etters

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May 21, 2026

Shottenkirk Honda of Cartersville responded

Thanks for dropping by without a reservation for your Honda CR-V windshield repair. We’re happy Richie guided you through the process and you no longer see that spider mark. We look forward to assisting you again.

May 02, 2026

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Employee Rating

Everyone did good job specially Rick did good job and explain good only charges little high More

by kkpatel47
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Shottenkirk Honda of Cartersville responded

We’re pleased to see the five-star rating and that our service on your Honda Accord met your needs. It’s rewarding to know our team provided clear explanations and solid workmanship. Your note about pricing is appreciated and will guide us as we work to offer fair value.

May 02, 2026

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Employee Rating

The dealership and their representatives always do a great job. Ginger is very knowledgeable Thanks More

by MORNINGTIME70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton , Ginger Chapman

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May 02, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the 5-star review and for trusting our service team with your Honda. We’re pleased to hear our representatives’ expertise continues to meet your expectations.

May 02, 2026

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Service is always punctual and friendly. I have purchased multiple vehicles over the years from this dealership More

by Dial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Welch

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May 02, 2026

Shottenkirk Honda of Cartersville responded

We’re honored you’ve turned to our team for multiple vehicle purchases and for your Honda CR-V service over the years. It’s wonderful to know we’ve delivered prompt, friendly care each visit. Thanks for your continued trust.

April 20, 2026

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Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team. More

by slwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Kevin Etters

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Apr 21, 2026

Shottenkirk Honda of Cartersville responded

It’s great to hear Jordan and our service team took care of your Honda’s multiple repairs so quickly. Thank you for trusting us, and please let us know if there’s anything else we can do.

April 14, 2026

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Service Dept (specifically Richie) provided excellent customer service. I would recommend to fellow Honda owners. More

by mammymorales
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear Richie provided excellent service for your Honda Pilot. Thank you for recommending us to fellow Honda owners.

April 08, 2026

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The Best! Always fair timely and willing to accommodate my needs by going the extra they epitomize what customer service is all about…..this is the only place More

by dwp6217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Lewis, Brittany Lewis, Jordan Waters, Kevin Etters

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Apr 08, 2026

Shottenkirk Honda of Cartersville responded

We’re thrilled to hear you found our service fair, timely, and accommodating for your Honda Ridgeline. Thank you for trusting us as your go-to service center. We look forward to continuing to support your vehicle needs.

March 25, 2026

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Employee Rating

This is the best dealership in North Georgia. Hands down. Richie Goetz has been attentive and caring to my vehicles for years now. More

by Parker N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear you consider us the best in North Georgia. Richie has enjoyed providing attentive service to your Honda Civic over the years. We look forward to caring for your Civic again whenever you need us.

March 13, 2026

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Employee Rating

Professional, kind makes you feel like a VIP takes time with you and explains steps taken.Thank you More

by clesko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters

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Mar 13, 2026

Shottenkirk Honda of Cartersville responded

We’re delighted our team made you feel like a VIP by taking the time to walk you through every step of your Honda HR-V service. Your kind words about our professional and attentive approach mean a lot. We hope to welcome you back soon.

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