Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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5.0
114 Reviews
5.0

114 Reviews

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114 Reviews of Richie Goetz

October 14, 2026

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I’ve been coming to this location to get my car repaired for years now I just had my starter replaced and it worked so much better now I could tell that there was something going on and I did bring it up to More

by Mindy
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Kevin Etters

Oct 14, 2026

Shottenkirk Honda of Cartersville responded

Knowing that the starter replacement restored smooth performance in your Honda Accord is rewarding. Our service department is pleased we could use genuine Honda parts and offer recommendations to help keep you safe on the road. Your continued trust over the years means a great deal to us.

September 30, 2026

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Outstanding service department with excellent customer service. John is a caring assistant service manager. Company stands behind what their promises. More

by jdaveb
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Sep 30, 2026

Shottenkirk Honda of Cartersville responded

Knowing our service department exceeded your expectations during the service on your Honda Pilot and that John provided attentive care is rewarding. Your recognition of our commitment to stand behind our promises means a lot to our team.

September 27, 2026

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This is the best dealership in North Georgia. I have been coming for over 10 years now. Richie G in service has always taken such good care of my vehicles. Making sure that I am getting the best More

by Parker N.
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Recommend Dealer
Yes
Sep 27, 2026

Shottenkirk Honda of Cartersville responded

After more than ten years of visits, your continued trust means a lot to our team. We’re glad Richie has taken such great care of your Honda Civic during service visits and that Terry’s positive attitude helped make your new car purchase comfortable and hassle-free.

September 23, 2026

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My technician was very helpful and explained things very clearly to me. My car was ready in the amount of time that was estimated. More

by Sue.Seymour
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Recommend Dealer
Yes
Sep 23, 2026

Shottenkirk Honda of Cartersville responded

Clear communication and reliable timing are at the heart of how our service team operates. Hearing that Richie explained everything clearly and your CR-V was ready as estimated means a lot to us.

September 20, 2026

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I was traveling alone from Daytona and heading home to IN. My a/c went out the night before I l left and 4:30 am and it was miserable with out air. We called and they took me in and helped me out. Thank y More

by deanamullendore
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Recommend Dealer
Yes
Sep 20, 2026

Shottenkirk Honda of Cartersville responded

Hearing that your Civic’s A/C was up and running in time for your trip home means a lot to our service team. We’re glad Richie could fit you in at short notice and make the drive more comfortable. Thank you for your five-star rating and safe travels on the rest of your journey.

September 10, 2026

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The service was timely and I am completely satisfied! I will return for future auto service . More

by W.ralph.james
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Recommend Dealer
Yes
Sep 10, 2026

Shottenkirk Honda of Cartersville responded

Your kind words about our timely service mean a lot to our service department. We’re ready anytime your Passport needs service again.

September 03, 2026

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I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

August 12, 2026

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The staff are great to work with and I will be coming back again Bullet More

by bulletbentley2
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Aug 12, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our staff were great to work with and that you’ll return means a lot to our service team. We look forward to caring for your Honda Ridgeline again.

Aug 13, 2026

bulletbentley2 responded

I enjoyed working with Ginger and John. They were great people to work with and have good communication skills.

Aug 13, 2026

bulletbentley2 responded

Great to work with Ginger and John, and I will be back

August 08, 2026

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Professional fast, very knowledgeable, thorough, low prices, friendly, good communication, great snacks, active listening, caring More

by cbt7773
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Recommend Dealer
Yes
Aug 08, 2026

Shottenkirk Honda of Cartersville responded

Your mention of our great snacks and approachable, caring communication shows what we strive for. Knowing you found our service professional, thorough, and affordable means a great deal to us. Richie and our team look forward to helping your Honda CR-V stay in top shape.

August 04, 2026

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Shottenkirk Service team is ready when you walk through the door... I make appointments for my oil changes and I'm happy when I leave... haven't had Service like this in some time at other dealerships. More

by woodman1465
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Recommend Dealer
Yes
Aug 05, 2026

Shottenkirk Honda of Cartersville responded

Prompt, attentive service is at the heart of how our service department operates. Our team is pleased we could accommodate your Honda Passport oil change appointments so efficiently. Knowing you left happy and that this level of service stands out compared to other dealerships means a lot to us.

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