Richie Goetz
Richie Goetz at Shottenkirk Honda of Cartersville

Richie Goetz

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
108 Reviews
4.9

108 Reviews

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108 Reviews of Richie Goetz

September 03, 2026

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Employee Rating

I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, John Heaton, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

August 12, 2026

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The staff are great to work with and I will be coming back again Bullet More

by bulletbentley2
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Recommend Dealer
Yes

Other Employees Tagged: John Heaton

Aug 12, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our staff were great to work with and that you’ll return means a lot to our service team. We look forward to caring for your Honda Ridgeline again.

Aug 13, 2026

bulletbentley2 responded

I enjoyed working with Ginger and John. They were great people to work with and have good communication skills.

Aug 13, 2026

bulletbentley2 responded

Great to work with Ginger and John, and I will be back

August 08, 2026

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Professional fast, very knowledgeable, thorough, low prices, friendly, good communication, great snacks, active listening, caring More

by cbt7773
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Recommend Dealer
Yes
Aug 08, 2026

Shottenkirk Honda of Cartersville responded

Your mention of our great snacks and approachable, caring communication shows what we strive for. Knowing you found our service professional, thorough, and affordable means a great deal to us. Richie and our team look forward to helping your Honda CR-V stay in top shape.

August 04, 2026

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Shottenkirk Service team is ready when you walk through the door... I make appointments for my oil changes and I'm happy when I leave... haven't had Service like this in some time at other dealerships. More

by woodman1465
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Recommend Dealer
Yes
Aug 05, 2026

Shottenkirk Honda of Cartersville responded

Prompt, attentive service is at the heart of how our service department operates. Our team is pleased we could accommodate your Honda Passport oil change appointments so efficiently. Knowing you left happy and that this level of service stands out compared to other dealerships means a lot to us.

July 31, 2026

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Service was great, the wait wasn’t that long. i will return for further service More

by Patricia
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Recommend Dealer
Yes
Jul 31, 2026

Shottenkirk Honda of Cartersville responded

We’re delighted the service visit for your Honda HR-V went smoothly and the wait was brief. Richie and our team look forward to welcoming you back for any future maintenance.

July 25, 2026

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Service department especially Kevin is great, When we were purchasing our HRV, my husband always checks Service Department after talking to Kevin ( we had never met him before) is the ONLY reason went More

by d
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters

Jul 25, 2026

Shottenkirk Honda of Cartersville responded

It’s fantastic to hear that Kevin and our service department helped you feel confident choosing your Honda HR-V. Knowing our support was a key factor in your decision means a great deal. Thank you for sharing your experience and trusting Kevin’s expertise.

June 18, 2026

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This place is awesome. I have never had a wait more than 45 minutes for an oil change More

by jenniferlyoung475
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Recommend Dealer
Yes
Jun 18, 2026

Shottenkirk Honda of Cartersville responded

We appreciate you taking the time to share your experience. We’re glad our team has consistently delivered quick oil changes for your Honda with minimal wait. We look forward to serving you again soon.

June 11, 2026

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Shottenkirk did a wonderful job helping us with the purchase of our car. We especially appreciate our salesperson, Tom. He went above and beyond to help us purchase the car we wanted and then even afte More

by 23Pilot
Recommend Dealer
Yes
Jun 11, 2026

Shottenkirk Honda of Cartersville responded

We appreciate you taking the time to recognize Tom’s dedication. It’s great to hear he guided you through selecting your Honda Pilot and continued to check in afterward. Thank you for recommending Tom and our team.

June 10, 2026

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Shottenkirk is the BEST they will always get ALL my business a real pleasure to do business with More

by dwp6217
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Etters , Ginger

Jun 10, 2026

Shottenkirk Honda of Cartersville responded

It’s fantastic to know we’re your go-to for Honda Ridgeline service. Thank you for sharing your experience and for your continued loyalty. We look forward to welcoming you back soon.

Jun 11, 2026

dwp6217 responded

The Best Have never been disappointed by the entire team at Shottenkirk Honda Cartersville

May 24, 2026

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The staff at Shottenkirk Honda were prompt in greeting me and in attending to my needs, answering questions and explaining what needed to be done. They were polite, considerate of me and my situation, and re More

by nefsouthern
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Kevin Etters , I do not know or remember the names of those who helped me, but the ones who did deserve 5 stars.

May 24, 2026

Shottenkirk Honda of Cartersville responded

It’s great to know our team greeted you promptly and guided you through the service. We’re glad you trust us to care for your Honda CR-V.

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