John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of John Heaton

August 12, 2026

Dealership Rating
Employee Rating

The staff are great to work with and I will be coming back again Bullet More

by bulletbentley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

Aug 12, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our staff were great to work with and that you’ll return means a lot to our service team. We look forward to caring for your Honda Ridgeline again.

Aug 13, 2026

bulletbentley2 responded

I enjoyed working with Ginger and John. They were great people to work with and have good communication skills.

Aug 13, 2026

bulletbentley2 responded

Great to work with Ginger and John, and I will be back

July 27, 2026

Dealership Rating
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Great service, clean, expertise. Trustworthy timely . Great place to do business and get things done More

by JERRYADAMS12
Service Price Transparency
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Recommend Dealer
Yes
Jul 27, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star review. We’re glad our clean facility, knowledgeable team, and timely service gave you confidence in your Honda Pilot. We look forward to helping you again.

June 11, 2026

Dealership Rating
Employee Rating

Shottenkirk did a wonderful job helping us with the purchase of our car. We especially appreciate our salesperson, Tom. He went above and beyond to help us purchase the car we wanted and then even afte More

by 23Pilot
Recommend Dealer
Yes
Jun 11, 2026

Shottenkirk Honda of Cartersville responded

We appreciate you taking the time to recognize Tom’s dedication. It’s great to hear he guided you through selecting your Honda Pilot and continued to check in afterward. Thank you for recommending Tom and our team.

June 09, 2026

Dealership Rating
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Great service, comfortable seating area, complementary coffee,tea, popcorn. Our service on my car was tire rotation and an oil change. We were there about an hour and 15 minutes. More

by 70chris2015
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2026

Shottenkirk Honda of Cartersville responded

John, we’re delighted to hear you enjoyed our comfortable seating area and snacks during your Honda Pilot’s tire rotation and oil change. We’re glad the visit was both comfortable and efficient at just over an hour. Thanks for the five-star rating and we look forward to serving you again.

May 20, 2026

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Employee Rating

Came in with no reservation to get my windshield repair. Richie explained the process and cost. No more spider mark on the windshield. All is good. More

by wkorol7
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters , Everette Hall

May 21, 2026

Shottenkirk Honda of Cartersville responded

Thanks for dropping by without a reservation for your Honda CR-V windshield repair. We’re happy Richie guided you through the process and you no longer see that spider mark. We look forward to assisting you again.

May 02, 2026

Dealership Rating
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The dealership and their representatives always do a great job. Ginger is very knowledgeable Thanks More

by MORNINGTIME70
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz , Ginger Chapman

May 02, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the 5-star review and for trusting our service team with your Honda. We’re pleased to hear our representatives’ expertise continues to meet your expectations.

April 25, 2026

Dealership Rating
Employee Rating

Shottenkirk Honda of Cartersville has the best service department! Service advisor, Ginger, is very knowledgeable and stays on top of things!!! Brian, Master Mechanic, is the only person that works on my More

by PINK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger, Brian

Apr 25, 2026

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with our service department and for trusting us with your Honda Pilot. We’re glad to know our team kept you updated throughout the process.

April 20, 2026

Dealership Rating
Employee Rating

Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team. More

by slwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Honda of Cartersville responded

It’s great to hear Jordan and our service team took care of your Honda’s multiple repairs so quickly. Thank you for trusting us, and please let us know if there’s anything else we can do.

April 03, 2026

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Employee Rating

The service department (John) ALWAYS provides excellent service!! John explains everything clearly and is always professional and knowledgeable. More

by PAULADLEO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 03, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to know John provided professional and knowledgeable service for your Honda Pilot. We appreciate how his clear explanations made everything easy to understand. Thank you for sharing your experience.

March 06, 2026

Dealership Rating
Employee Rating

Tyler Bone and his staff do an excellent job. They are very dependable and have taken very good care of my CR-V. I’ve been using Shottenkirk for the last 8 years. More

by Rossrookies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear that our team has consistently taken great care of your Honda CR-V. Serving you for the past eight years means a lot and keeps us motivated to deliver dependable service. Thank you for trusting us with your vehicle.

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