Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
51 Reviews
4.9

51 Reviews

Write a Review

51 Reviews of John Heaton

May 20, 2026

Dealership Rating
Employee Rating

Came in with no reservation to get my windshield repair. Richie explained the process and cost. No more spider mark on the windshield. All is good. More

by wkorol7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everette Hall, Jordan Waters, Richie Goetz, Kevin Etters

Report | Print
May 21, 2026

Shottenkirk Honda of Cartersville responded

Thanks for dropping by without a reservation for your Honda CR-V windshield repair. We’re happy Richie guided you through the process and you no longer see that spider mark. We look forward to assisting you again.

May 02, 2026

Dealership Rating
Employee Rating

The dealership and their representatives always do a great job. Ginger is very knowledgeable Thanks More

by MORNINGTIME70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz , Ginger Chapman

Report | Print
May 02, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the 5-star review and for trusting our service team with your Honda. We’re pleased to hear our representatives’ expertise continues to meet your expectations.

April 25, 2026

Dealership Rating
Employee Rating

Shottenkirk Honda of Cartersville has the best service department! Service advisor, Ginger, is very knowledgeable and stays on top of things!!! Brian, Master Mechanic, is the only person that works on my More

by PINK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger, Brian

Report | Print
Apr 25, 2026

Shottenkirk Honda of Cartersville responded

Thank you for sharing your experience with our service department and for trusting us with your Honda Pilot. We’re glad to know our team kept you updated throughout the process.

April 20, 2026

Dealership Rating
Employee Rating

Jordan waters did a wonderful job. The service team did a great job on repairing the multiple issues in a timely manner. Thanks again to the Honda team. More

by slwhittemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters

Report | Print
Apr 21, 2026

Shottenkirk Honda of Cartersville responded

It’s great to hear Jordan and our service team took care of your Honda’s multiple repairs so quickly. Thank you for trusting us, and please let us know if there’s anything else we can do.

April 03, 2026

Dealership Rating
Employee Rating

The service department (John) ALWAYS provides excellent service!! John explains everything clearly and is always professional and knowledgeable. More

by PAULADLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 03, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to know John provided professional and knowledgeable service for your Honda Pilot. We appreciate how his clear explanations made everything easy to understand. Thank you for sharing your experience.

March 06, 2026

Dealership Rating
Employee Rating

Tyler Bone and his staff do an excellent job. They are very dependable and have taken very good care of my CR-V. I’ve been using Shottenkirk for the last 8 years. More

by Rossrookies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters

Report | Print
Mar 07, 2026

Shottenkirk Honda of Cartersville responded

It’s wonderful to hear that our team has consistently taken great care of your Honda CR-V. Serving you for the past eight years means a lot and keeps us motivated to deliver dependable service. Thank you for trusting us with your vehicle.

March 03, 2026

Dealership Rating
Employee Rating

As always John took care of everything and made sure I was getting the right Honda part. Great service!! More

by PAULADLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star review and for noting how John ensured you received the right Honda part for your Pilot. We appreciate the opportunity to serve you again.

January 24, 2026

Dealership Rating
Employee Rating

As always, service was good. John does a great job!! He is always professional and keeps me informed More

by PAULADLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2026

Dealership Rating
Employee Rating

Clean, knowledgeable and professional. Good service and timely. John is the best and trustworthy.communication is great. More

by JERRYADAMS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 03, 2026

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville. We look forward to having you as one of our valued customers for many more years to come!

January 01, 2026

Dealership Rating
Employee Rating

John and Ritchie were awesome as usual. Got me in and out quickly! Ritchie went over everything that was done and what I needed to be aware of for my next visit. More

by PAULADLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

Report | Print
Jan 01, 2026

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

1
2
...
6

Dealership Inventory (301 Vehicles)

used 2024 Ford Explorer car, priced at $27,500
2024 Ford Explorer
used
Silver Metallic exterior
Automatic
Rear-wheel Drive
$27,500
View Details
used 2023 Nissan Rogue car, priced at $21,981
2023 Nissan Rogue
used
Gun Metallic exterior
Automatic
Front-wheel Drive
$21,981
View Details
new 2026 Honda CR-V car
2026 Honda CR-V
new
Crystal Black Pearl exterior
Automatic
All-wheel Drive
Not Priced
View Details
new 2026 Honda Odyssey car, priced at $49,445
2026 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
$49,445
View Details
new 2026 Honda Odyssey car, priced at $53,645
2026 Honda Odyssey
new
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
$53,645
View Details
used 2022 BMW M440 car, priced at $43,481
2022 BMW M440
used
Black Sapphire Metallic exterior
Automatic
Rear-wheel Drive
$43,481
View Details
View All Inventory