John Heaton
John Heaton at Shottenkirk Honda of Cartersville

John Heaton

Assistance Service Manager

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of John Heaton

September 27, 2026

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Employee Rating

This is the best dealership in North Georgia. I have been coming for over 10 years now. Richie G in service has always taken such good care of my vehicles. Making sure that I am getting the best More

by Parker N.
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2026

Shottenkirk Honda of Cartersville responded

After more than ten years of visits, your continued trust means a lot to our team. We’re glad Richie has taken such great care of your Honda Civic during service visits and that Terry’s positive attitude helped make your new car purchase comfortable and hassle-free.

September 24, 2026

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John in service is awsome and super helpful He really tried his best to solve the issue More

by rubengomez627
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Recommend Dealer
Yes
Sep 25, 2026

Shottenkirk Honda of Cartersville responded

Hearing that John was super helpful and really worked to resolve your issue means a lot to our service team. We’re glad the service on your Honda Odyssey met your expectations.

September 10, 2026

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The service was timely and I am completely satisfied! I will return for future auto service . More

by W.ralph.james
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Recommend Dealer
Yes
Sep 10, 2026

Shottenkirk Honda of Cartersville responded

Your kind words about our timely service mean a lot to our service department. We’re ready anytime your Passport needs service again.

September 09, 2026

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Good service, clean, knowledgeable, courteous and professional. John Heaton is the best to work with.His expertise gives you the trust. More

by JERRYADAMS12
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Recommend Dealer
Yes
Sep 09, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our tidy service center and professional approach earned your trust means a great deal to our service team. We’re also pleased John could share his expertise and help you feel at ease while having your Honda Pilot serviced.

September 09, 2026

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Professional, clean, courteous, confident and completion in good timing. John Heaton is the best to work with and Emily did great checking me out More

by JERRYADAMS12
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Recommend Dealer
Yes
Sep 09, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star rating and for trusting us with the service on your Honda Pilot. Knowing you found our team professional, clean, and timely, and that John was so helpful, means a lot to us.

September 03, 2026

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I LOVE this service department! Kevin and the Team handled my car fast, easy and clean … it was yet another great experience! (PS: all I needed was an oil change … and yet I st More

by RICKMAGES
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters, Richie Goetz, Kevin Etters , Tyler Bone … he has been a partner on car stuff for YEARS!

Sep 03, 2026

Shottenkirk Honda of Cartersville responded

It’s rewarding to know you choose to travel 100 miles for the service on your Honda Accord. Kevin and our service team are pleased we could complete your oil change quickly, easily, and thoroughly.

September 01, 2026

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All was great —thanks. We will be back for sure. With the trip just to know whatever is done correctly, More

by Gvictim
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Recommend Dealer
Yes

Other Employees Tagged: Ginger chapman

Sep 01, 2026

Shottenkirk Honda of Cartersville responded

Knowing that you feel confident everything was done correctly means a lot to our service team. We appreciate your five-star rating and kind words. We look forward to servicing your Honda Odyssey on your next visit.

August 25, 2026

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Service department managed by Tyler and John is no doubt one of the top service centers in any dealership. I rate them a AA++. I purchased all my vehicles from Shottenkirk because of their service and Joh More

by jdaveb
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Waters

Aug 25, 2026

Shottenkirk Honda of Cartersville responded

Hearing you consider our service department among the best is truly rewarding. Your AA++ rating and loyalty through multiple vehicle purchases mean a great deal to our team. John is grateful for your continued trust in caring for your Honda Pilot.

August 12, 2026

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The staff are great to work with and I will be coming back again Bullet More

by bulletbentley2
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Recommend Dealer
Yes

Other Employees Tagged: Richie Goetz

Aug 12, 2026

Shottenkirk Honda of Cartersville responded

Hearing that our staff were great to work with and that you’ll return means a lot to our service team. We look forward to caring for your Honda Ridgeline again.

Aug 13, 2026

bulletbentley2 responded

I enjoyed working with Ginger and John. They were great people to work with and have good communication skills.

Aug 13, 2026

bulletbentley2 responded

Great to work with Ginger and John, and I will be back

July 27, 2026

Dealership Rating
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Great service, clean, expertise. Trustworthy timely . Great place to do business and get things done More

by JERRYADAMS12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 27, 2026

Shottenkirk Honda of Cartersville responded

Thank you for the five-star review. We’re glad our clean facility, knowledgeable team, and timely service gave you confidence in your Honda Pilot. We look forward to helping you again.

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