Jordan Waters | Page 16

Went up on prices for oil change and wasn’t told until the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! More

by DUNDERWOOD706 Verified Customer Verified Customer

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Jordan was very helpful, professional and friendly. I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to sho I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to show me the new 2024 Pilot and listened to feedback regarding my 2012 Pilot. He was not a pushy salesman which I appreciate. I will definitely use both Jordan and Drew (Andrew) again. More

by CLAUDIAW0 Verified Customer Verified Customer

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My battery died 2 days after it was checked during an oil change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefi change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefit. The battery lasted only about 18 months. More

by SMERVIN Verified Customer Verified Customer

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Jordan was very attentive to my needs. Everyone was very nice and the coffee was super good. Everyone was very nice and the coffee was super good. More

by TALLEY.JARRETT Verified Customer Verified Customer

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I can trust this dealership to give honest and knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. More

by FRANZAPP Verified Customer Verified Customer

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I dont have any complaints about the actual work being done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in i done to the car but there are a few people in the service dept who dont give me great confidence. I went in for an oil change and when I checked in it was recommended that I have some other services. I had actually had those services done in November. I feel like sometimes people just tell you that the car needs something without looking to see if its been done. I told Ginger I needed the car back by a certain time and was told it should only take 1-1.5 hours to complete. At the 2.5 hour mark I went to check on the car because I had been given no updates. I was able to check out with a different service rep. and Jordan was very helpful and friendly. More

by TROSE4704 Verified Customer Verified Customer

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Terrific salesman and Terrific service writer. Explained everything and we’re very helpful. Great job Explained everything and we’re very helpful. Great job More

by Rodcook1 Verified Customer Verified Customer

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Very professional. They have the best service. Everyone there is kind. I’ll be going back there. They have the best service. Everyone there is kind. I’ll be going back there. More

by ZENFULSPIRITS Verified Customer Verified Customer

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Jordan always takes good care of me and my three vehicles. No issues this time either. vehicles. No issues this time either. More

by BWWSHAY1925 Verified Customer Verified Customer

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Every person who spoke to me was kind and helpful. I was also able to work quietly while I waited. Thank you! I was also able to work quietly while I waited. Thank you! More

by APRILWEST517 Verified Customer Verified Customer

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