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Jordan Waters
Jordan Waters | Page 15
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
416 Reviews
Dealership Experience
4 yrs
Industry Experience
3 yrs, 8 mos
416 Reviews
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416 Reviews of Jordan Waters
Verified Customer
March 07, 2024
All of Your service are great. thanks for all you do its never stressful I love it thanks for all you do its never stressful I love it More
by JANEWKUNGU
Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis
February 29, 2024
As always, Jordan is an amazing asset to your dealership. She is always curtious, knowledgable, and very professional. I live in downtown Marietta City but have no problem driving to Cartersville to have my She is always curtious, knowledgable, and very professional. I live in downtown Marietta City but have no problem driving to Cartersville to have my Ridgeline serviced by your service department. My only complaint, and in no way the service departments problem but the dealerships', is that at on my last visit I found out that I will now be charge a fee to use my card vs cash or check. In today's society, carring a checkbook is so obsolete and having that amount of cash in my wallet is unheard of. I understand the added cost from a business standpoint as I am a small business and have these fees and they do add up; however, you have chosen to accept "plastic" so the responsibility should be on you not added to the customer. These fees do balance out over time. I hope that the dealership takes the customers concerns such as these and perhaps reconsider the inconvience you have no imposed on your loyal regular customers. More
by Paula Blumsack
Other Employees Tagged: John- Service. Helped me today with an issue and very pleased with outcome
February 29, 2024
Went up on prices for oil change and wasn’t told until the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! the service was complete. Will not be coming back. Hope you robbing me 1 time was worth losing long term/ repeat customer! More
by DUNDERWOOD706
Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis
February 22, 2024
Jordan was very helpful, professional and friendly. I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to sho I liked the email/text confirmations and car ready texts, and the ability to schedule and reschedule online. When I was leaving Drew took time to show me the new 2024 Pilot and listened to feedback regarding my 2012 Pilot. He was not a pushy salesman which I appreciate. I will definitely use both Jordan and Drew (Andrew) again. More
by CLAUDIAW0
Other Employees Tagged: Drew Suslavich
February 22, 2024
My battery died 2 days after it was checked during an oil change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefi change, then you did not email the original invoice to the Ft Walton dealership as requested over the telephone and I did not get any warranty benefit. The battery lasted only about 18 months. More
by SMERVIN
February 17, 2024
I can trust this dealership to give honest and knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. knowledgeable service. I am especially pleased with Tony Richards and the professional way he handles any problems that come up with my car. More
by FRANZAPP
Other Employees Tagged: Angie Angell, Tony Richards
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