Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 19

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

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416 Reviews of Jordan Waters

December 14, 2023

Dealership Rating
Employee Rating

Great customer service! ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind e More

by SSARAHH_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Miller

Dec 15, 2023

Shottenkirk Honda of Cartersville responded

Sarah, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and Johnathan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 12, 2023

Dealership Rating
Employee Rating

I can’t believe you charge almost $400 to realign a sensor. No parts at all, all labor. My next car won’t be a Honda. More

by JHUNT17729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 11, 2023

Dealership Rating
Employee Rating

She provided exceptional service. Well spoken and polite. Along with the company's quality work done on my vehicle. More

by QUENTINSPRINGLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Dec 11, 2023

Shottenkirk Honda of Cartersville responded

Quentin, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 10, 2023

Dealership Rating
Employee Rating

Very personable people, all employees treat their customers like family :) You’ll only find the best customer service at this dealership! More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Johnathan Miller , Angie Angell

Dec 11, 2023

Shottenkirk Honda of Cartersville responded

Anon, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2023

Dealership Rating
Employee Rating

Friendly and prompt service. No pressuring. Answered all my questions. Gave me a quote quickly. More

by MattCarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Shottenkirk Honda of Cartersville responded

Matt, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and don't hesitate to let us know if we can be of further assistance.

December 08, 2023

Dealership Rating
Employee Rating

Jordan was wonderful to work with. I hope Ican work with her again. She was extremely helpful in seeing that I understood every aspect of my service. More

by SUCHESLIFE5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Jordan and our team. We're glad to hear we delivered such a great experience!

December 07, 2023

Dealership Rating
Employee Rating

Jordan was extremely helpful in coordinating service and optimizing the time and drive for myself as I come from Alabama More

by jaydutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2023

Shottenkirk Honda of Cartersville responded

Thank you, Jay! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 06, 2023

Dealership Rating
Employee Rating

The wait was pretty long but Jordan Waters was awesome! She was very helpful and even went in the rain to pull my car in so I didn't get wet. More

by april taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Shottenkirk Honda of Cartersville responded

Thank you, April, for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

December 06, 2023

Dealership Rating
Employee Rating

Quick service however I'm still getting app updates about recall and not showing a fix around that More

by BSRNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Shottenkirk Honda of Cartersville!

December 05, 2023

Dealership Rating
Employee Rating

Maintenance side Is stellar , sales side not so much. Angie and Jordan always go above and beyond to ensure my visit goes smoothly. Angie’s follow thru has earned my business regardless of sales manageme More

by z.scott.haynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell, Kevin Dowdy

Dec 05, 2023

Shottenkirk Honda of Cartersville responded

Z. Scott, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie, and Jordan, and we look forward to working with you again.

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