Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 19

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

December 20, 2023

Dealership Rating
Employee Rating

Jordan has great customer service and really knows her stuff. Such a sweet personality to greet you when you pull into the bay. More

by BethanyFrelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team, Bethany. We're glad to hear we delivered such a great experience!

December 19, 2023

Dealership Rating
Employee Rating

Professional and great service. No pressure to buy other services. Actually was finished sooner than i thought it would take. More

by Steve and Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Dec 20, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much, Stev and Cindy, for your kind words, and for taking the time to leave us this wonderful feedback!

December 19, 2023

Dealership Rating
Employee Rating

Jordan was nice and really helpful. She helped me figure out the work that needed to be done to my car and showed me what work had been done recently on my car at the honda dealership, More

by ESKILDSEN9251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 19, 2023

Dealership Rating
Employee Rating

Great service department! Never have to wait long and they are not pushy with extra services. More

by Lucybaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2023

Shottenkirk Honda of Cartersville responded

Thank you, Lucy, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 15, 2023

Dealership Rating
Employee Rating

Great service, very helpful and quick! ! Kevin was great. Thank you again for your time and attention. More

by MDWNEWTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin

Dec 17, 2023

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2023

Dealership Rating
Employee Rating

Great customer service! ! Friendly staff that hold many talents. I had the pleasure of being helped by Jordan Waters who was super sweet, but then Johnathan Miller was kind e More

by SSARAHH_2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Miller

Dec 15, 2023

Shottenkirk Honda of Cartersville responded

Sarah, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan and Johnathan met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

December 12, 2023

Dealership Rating
Employee Rating

I can’t believe you charge almost $400 to realign a sensor. No parts at all, all labor. My next car won’t be a Honda. More

by JHUNT17729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 11, 2023

Dealership Rating
Employee Rating

She provided exceptional service. Well spoken and polite. Along with the company's quality work done on my vehicle. More

by QUENTINSPRINGLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Dec 11, 2023

Shottenkirk Honda of Cartersville responded

Quentin, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

December 10, 2023

Dealership Rating
Employee Rating

Very personable people, all employees treat their customers like family :) You’ll only find the best customer service at this dealership! More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Johnathan Miller , Angie Angell

Dec 11, 2023

Shottenkirk Honda of Cartersville responded

Anon, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2023

Dealership Rating
Employee Rating

Friendly and prompt service. No pressuring. Answered all my questions. Gave me a quote quickly. More

by MattCarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2023

Shottenkirk Honda of Cartersville responded

Matt, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan and don't hesitate to let us know if we can be of further assistance.

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