Jordan Waters | Page 27

Usually a great experience but not so great this time. I arrived at 9AM for an oil change and was still there at 10:45. I finally went to the desk and asked if my car was ready and they said that it was. I arrived at 9AM for an oil change and was still there at 10:45. I finally went to the desk and asked if my car was ready and they said that it was. I suspect that they might have forgotten to tell me that it was ready. This is my only ever less than perfect experience here so I hope that this is a one off More

by TPDAWS Verified Customer Verified Customer

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Jordan did a great job. She got my car in quickly and got me a quote and repair much sooner than I expected. I was going out of town the next day and had to have my car rep She got my car in quickly and got me a quote and repair much sooner than I expected. I was going out of town the next day and had to have my car repaired that day. The technician was very fast from what I could gather. I will definitely be back for some other things I need to have done. More

by mrknight313 Verified Customer Verified Customer

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Super quick and dependable! They’re very transparent about your needs and help you save money and cut corners when needed. They’re very transparent about your needs and help you save money and cut corners when needed. More

by SHANNON.JANETTE123 Verified Customer Verified Customer

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First time using this dealer service dept. Very impressed with personnel and service. Jordan was Spectacular throughout. Said 3 hr repair and was on the button. Dealer shuttled us to local mu Very impressed with personnel and service. Jordan was Spectacular throughout. Said 3 hr repair and was on the button. Dealer shuttled us to local museum and picked us up when work complete. First rate service More

by BOB_RSH Verified Customer Verified Customer

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Always terrific service which I’ve had for the last five years. I will continue to use Shottenkirk. years. I will continue to use Shottenkirk. More

by MKOHL69 Verified Customer Verified Customer

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Every time we need service, the staff is so friendly. I never feel like I’m being talked into service I don’t need. I never feel like I’m being talked into service I don’t need. More

by LAUREN.ROEDER Verified Customer Verified Customer

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This dealership has done this more than one time to me. They will overinflate the estimate only to let you know that it wasn’t going to be as much but they still live in I’m charging you much more than wha They will overinflate the estimate only to let you know that it wasn’t going to be as much but they still live in I’m charging you much more than what the service should have been and wonder why you’re complaining about the charge coming down in the first place. Don’t go here take your car somewhere else. The manager encourages this type of overcharging. More

by GARCIAEMMY3 Verified Customer Verified Customer

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It was very great when ever I visit Every one is kind and willing to help and willing to help More

by QUEENJESSICA1958 Verified Customer Verified Customer

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The quickness and courtesy of the adviser and the quality of the technician made my experience excellent of the technician made my experience excellent More

by CHITOWNE25 Verified Customer Verified Customer

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Great place Clean waiting area vending machines place to sit friendly employees well Lighted positve sit friendly employees well Lighted positve More

by STEVEGUNTER7777 Verified Customer Verified Customer

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