Jordan Waters | Page 34

Professional service, worked to fix concerns and kept informed of what was going on during the process. informed of what was going on during the process. More

by KRISTENHANEY15 Verified Customer Verified Customer

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Angie is always helpful and knowledgeable when I come in for service with my 16 Pilot. I’m always provided detailed service history to ensure I don’t spend extra for a service recently done. Thanks for bein for service with my 16 Pilot. I’m always provided detailed service history to ensure I don’t spend extra for a service recently done. Thanks for being a quality and reputable dealership. More

by CHITOWNE25 Verified Customer Verified Customer

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Customer service was great. Total time for the oil change was a little bit too long but overall great service. Total time for the oil change was a little bit too long but overall great service. More

by JUDYLTAYLOR78 Verified Customer Verified Customer

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The work done was professional and the staff is always amazing. I was just a little frustrated with the wait time. I had an appointment at 9am for an oil change, tire rotation and recall software upgrad amazing. I was just a little frustrated with the wait time. I had an appointment at 9am for an oil change, tire rotation and recall software upgrade that per Honda should have taken 15 minutes. But all the work took 2 hours. Not the Service Managers fault but a little frustrating. More

by MT6096 Verified Customer Verified Customer

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As always, Service was top of the line! This was my 2nd experience with Jordan, and she made that rating tops both times! Thanks to everyone! This was my 2nd experience with Jordan, and she made that rating tops both times! Thanks to everyone! More

by CHUCKAH Verified Customer Verified Customer

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Best service experience and awesome prices. I highly recommend Shottenkirk Honda of Cartersville! Go see then for auto service needs!! I highly recommend Shottenkirk Honda of Cartersville! Go see then for auto service needs!! More

by TFORD09 Verified Customer Verified Customer

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I prefer Honda parts on my Accord Touring, which is why I come to the dealership. When I made my appointment, I indicated I needed new rotors. About 2 hours after I arrived, I was told they would have to ord come to the dealership. When I made my appointment, I indicated I needed new rotors. About 2 hours after I arrived, I was told they would have to order the Honda rotors and they wouldn't arrive until the next day. Since I had taken the day off work to have my brakes done, I couldn't come back the next day. The alternative was a non-Honda brand that costed more, so that's what I settled for. I know for next time that making an appointment ahead of time is not enough. I need to talk to a live person to make sure what I need is in stock. Imagine paying more for the non-Honda brand. hong kong phooey! Jordan Waters was excellent, though! More

by NANCYDROO Verified Customer Verified Customer

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I've only had service done twice now since buying our ridgeline but both times have been extremely pleasant with Jordan. She is very professional, friendly, and knowledgeable. I cannot say enough about ridgeline but both times have been extremely pleasant with Jordan. She is very professional, friendly, and knowledgeable. I cannot say enough about her service. She is a keeper. More

by DRBLUMSACK Verified Customer Verified Customer

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Takes to long to get a appointment when I need it, and the wait for express oil change is too long. the wait for express oil change is too long. More

by JRFREWER Verified Customer Verified Customer

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Oil change took two hours with an appointment. Service did not reset the maintenance minder and dash display. Service did not reset the maintenance minder and dash display. More

by jimmoore122 Verified Customer Verified Customer

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