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Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 35

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

Contact Me
4.9
416 Reviews

Dealership Experience

4 yrs

Industry Experience

3 yrs, 8 mos

4.9

416 Reviews

Write a Review

416 Reviews of Jordan Waters

April 10, 2023

Dealership Rating
Employee Rating

Always an awesome experience with y'all. Highly recommend and thank you Jordan for great service. More

by jean.a.marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2023

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Jean. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

April 05, 2023

Dealership Rating
Employee Rating

The staff was knowledgeable, and Jordan kept us informed of everything that was being done! More

by CHRISTIE.MITCHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 06, 2023

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

April 04, 2023

Dealership Rating
Employee Rating

Wonderful customer service and in and out as fast as possible and did everything thing a ask for a recommend so extra stuff also More

by Nick
Recommend Dealer
Yes

Other Employees Tagged: Ginger

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Apr 05, 2023

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Nick, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 04, 2023

Dealership Rating
Employee Rating

Service Center met my expectations and perfomed work in a timely maner with good communication. More

by CHERYL.SMITH.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 03, 2023

Dealership Rating
Employee Rating

Very polite and professional personnel working in the Service Department. Jordan is very helpful. Thanks! More

by DAVIDSANDERS151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2023

Dealership Rating
Employee Rating

Everyone I spoke with was friendly and knowledgeable, I was very pleased with the service I received. More

by NANCYLEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

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Apr 03, 2023

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2023

Dealership Rating
Employee Rating

Very helpful with good service . However they were going to wash my car but forgot.. They were moderately busy that day ! More

by TRW202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

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Apr 03, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 30, 2023

Dealership Rating
Employee Rating

Disappointed with this encounter. Not up to usual standards here. I do not care for the new call center system to schedule service appt as agents are not very knowledgeable. Service c More

by M
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

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Mar 31, 2023

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 30, 2023

Dealership Rating
Employee Rating

Very helpful. They were ready for me when arrived and prepared to do everything on my car we had discussed over the phone. More

by MAYEARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ginger Chapman

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Mar 31, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 28, 2023

Dealership Rating
Employee Rating

Excellent management team excellent employee drove 74 miles just for them to work on my car More

by DMEHRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone, Richard Lewis, Brittany Lewis, Tommy Malone , Angie Angell, Damien Brooks, Kevin Dowdy, Emily Lewis, Kayman Sallee

Report | Print
Mar 29, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

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