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Jordan Waters
Jordan Waters | Page 40
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
416 Reviews
Dealership Experience
4 yrs
Industry Experience
3 yrs, 8 mos
416 Reviews
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416 Reviews of Jordan Waters
January 06, 2023
My Husband and myself ended up having both of our cars having issues at the same time. Since we were heading out of state that increased stress levels through the roof. Angie Angell was absolutely amazi having issues at the same time. Since we were heading out of state that increased stress levels through the roof. Angie Angell was absolutely amazing in dealing with us on both issues. We have never had a bad experience here. We have been having our Honda’s serviced here for over 15 years! Always happy. More
by MDROSINE
Verified CustomerOther Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis
January 06, 2023
My service rep was wonderful and accommodating. Service was done in a very timely and quick manner. Service was done in a very timely and quick manner. More
by BECHANBERRY
Other Employees Tagged: Tyler Bone , Angie Angell
January 03, 2023
Made an appointment on line and arrived 15 min prior. Had to wait about 10 min. before a service writer walked up to me. The writer informed me that my service would take about one and one half hours. I Had to wait about 10 min. before a service writer walked up to me. The writer informed me that my service would take about one and one half hours. I asked why since I had booked an appointment for an "Express Oil Change". I had noted on the online service request that this was the 1st service after delivery and repeated this to the writer. I was pleasantly surprised when the writer can an got me after about 45 minutes. After going thru the results of the multipoint inspection she then told me it would be $60 and some odd cents. I pointed out that I had two free services due from the sale and again this was the first. After consulting additional files she voided the amount. As a note I was not asked if I wanted a wash nor was one performed. I understand in all fairness if this was not performed to decrease service time, but please inform me. This was a sales point when I bought the car, that Shottenkirk has a wash rack at the dealership and would clean the vehicle after each service. Overall 4 out of 5, writer was pleasant and apologetic. We'll see how the next one goes. More
by rhchance
January 03, 2023
The staff at the dealership was great! Check-in and check-out went very smoothly and everyone was pleasant to work with. Check-in and check-out went very smoothly and everyone was pleasant to work with. More
by lryfun
Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis
December 31, 2022
Even though I live in Chamblee, I was so pleased with Shottenkirk when I purchased my CR-V that I decided it was worth the drive up I-75 for servicing at the dealership. I wasn't disappointed. Advisors w Shottenkirk when I purchased my CR-V that I decided it was worth the drive up I-75 for servicing at the dealership. I wasn't disappointed. Advisors were curteous and friendly and the time it took to do the servicing AND alignment were surprisingly short. I've waited HOURS at other dealerships! The pricing was a nice surprise, also. More
by ALANCAS507
Other Employees Tagged: Emily Lewis
December 30, 2022
They did what I asked plus did the standard free of cost inspection. Definitely above and beyond. Thank you! inspection. Definitely above and beyond. Thank you! More
by JACOKA44
Other Employees Tagged: Tyler Bone
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