Jordan Waters
Jordan Waters at Shottenkirk Honda of Cartersville

Jordan Waters | Page 39

Service Advisor

Shottenkirk Honda of Cartersville

595 East Main Street
Cartersville, GA 30121

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4.9
421 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

3 yrs, 10 mos

4.9

421 Reviews

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421 Reviews of Jordan Waters

January 21, 2023

Dealership Rating
Employee Rating

Super quick and dependable! They’re very transparent about your needs and help you save money and cut corners when needed. More

by SHANNON.JANETTE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2023

Dealership Rating
Employee Rating

First time using this dealer service dept. Very impressed with personnel and service. Jordan was Spectacular throughout. Said 3 hr repair and was on the button. Dealer shuttled us to local mu More

by BOB_RSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 19, 2023

Dealership Rating
Employee Rating

Every time we need service, the staff is so friendly. I never feel like I’m being talked into service I don’t need. More

by LAUREN.ROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Angell

Jan 20, 2023

Shottenkirk Honda of Cartersville responded

Lauren, Thank you for your business and this review. We're happy to hear Angie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 19, 2023

Dealership Rating
Employee Rating

Always terrific service which I’ve had for the last five years. I will continue to use Shottenkirk. More

by MKOHL69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Jan 20, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Angie, Tyler, and our team. We're glad to hear we delivered such a great experience!

January 17, 2023

Dealership Rating
Employee Rating

This dealership has done this more than one time to me. They will overinflate the estimate only to let you know that it wasn’t going to be as much but they still live in I’m charging you much more than wha More

by GARCIAEMMY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis

Jan 21, 2023

Shottenkirk Honda of Cartersville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 17, 2023

Dealership Rating
Employee Rating

The quickness and courtesy of the adviser and the quality of the technician made my experience excellent More

by CHITOWNE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2023

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 16, 2023

Dealership Rating
Employee Rating

It was very great when ever I visit Every one is kind and willing to help More

by QUEENJESSICA1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damien Brooks

Jan 17, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

January 14, 2023

Dealership Rating
Employee Rating

Great place Clean waiting area vending machines place to sit friendly employees well Lighted positve More

by STEVEGUNTER7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Bone , Angie Angell, Emily Lewis

Jan 16, 2023

Shottenkirk Honda of Cartersville responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 12, 2023

Dealership Rating
Employee Rating

Jordan Waters was right on top of things. She texted when my parts arrived, texted to confirm my appointment, texted me several times throughout the day with updates on my vehicle. I was very More

by WISEDL3405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for Jordan here at our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help. Thank you for the five-star rating,

January 11, 2023

Dealership Rating
Employee Rating

I had a wonderful experience. Jordan greeted me as soon as I pull up. She explained everything clearly. The prices were reasonable. The waiting area was very accommodating. The ba More

by SHALONE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2023

Shottenkirk Honda of Cartersville responded

Thank you for your business. We appreciate you taking the time to leave us this fantastic five-star review. We're happy to hear that Jordan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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