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Jordan Waters
Jordan Waters | Page 39
Service Advisor
Shottenkirk Honda of Cartersville
595 East Main Street
Cartersville, GA 30121
413 Reviews
Dealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 7 mos
413 Reviews
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413 Reviews of Jordan Waters
January 12, 2023
Jordan Waters was right on top of things. She texted when my parts arrived, texted to confirm my appointment, texted me several times throughout the day with updates on my vehicle. I was very She texted when my parts arrived, texted to confirm my appointment, texted me several times throughout the day with updates on my vehicle. I was very impressed with her customer service More
by WISEDL3405
Verified Customer
January 11, 2023
I had a wonderful experience. Jordan greeted me as soon as I pull up. She explained everything clearly. The prices were reasonable. The waiting area was very accommodating. The ba Jordan greeted me as soon as I pull up. She explained everything clearly. The prices were reasonable. The waiting area was very accommodating. The bathrooms were nice and clean. I was in and out in record time. More
by SHALONE05
January 11, 2023
Thank you so much for help! The service was excellent . Jordan was nice, friendly and very helpful. Everyone there was ready to help me. They are the best! The service was excellent . Jordan was nice, friendly and very helpful. Everyone there was ready to help me. They are the best! More
by WTATYANA
January 10, 2023
I have been doing business with Hennessy Honda in Woodstock for 22+ years. Their service department is great, their new cars sales department is poor. Therefore, I recently purchased a new vehicle fr Woodstock for 22+ years. Their service department is great, their new cars sales department is poor. Therefore, I recently purchased a new vehicle from Schottenkirk Honda. I very much enjoyed the buying experience, therefore I decided to try Schottenkirk’s service department. They did not disappoint. My service advisor was very friendly and went out of his way to care for my vehicle and to answer my questions. I will go back. More
by MIKESCHLUETER123
Other Employees Tagged: Damien Brooks
January 06, 2023
Service department was amazing! Angie was very informational and helpful. Service work was done in a timely manner. Thank you very much. Angie was very informational and helpful. Service work was done in a timely manner. Thank you very much. More
by OFFICE9
Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis , Angie Angell, Damien Brooks, Emily Lewis
January 06, 2023
This place is such a great experience! All the way from Sales to Service. I have never in my life felt and been treated any better by a dealership. They truly make you feel right at home All the way from Sales to Service. I have never in my life felt and been treated any better by a dealership. They truly make you feel right at home and part of the family. Tyler Bone is great at what he does and I had the pleasure of meeting the Manager of sales Jason and Richard the GM. Great guys and a great experience. I've talked five friends into heading up to Shottenkirk and there experience was the exact same. It's great to have people you can truly trust in the car business. Thanks again for everything and see you soon. Best, Willie Stanfield More
by WILLIESUNVALLEY
Other Employees Tagged: Joe Flanigan, Tyler Bone, Richard Lewis , Angie Angell, Damien Brooks, Kevin Dowdy, Hannah Jones, Emily Lewis
January 06, 2023
My Husband and myself ended up having both of our cars having issues at the same time. Since we were heading out of state that increased stress levels through the roof. Angie Angell was absolutely amazi having issues at the same time. Since we were heading out of state that increased stress levels through the roof. Angie Angell was absolutely amazing in dealing with us on both issues. We have never had a bad experience here. We have been having our Honda’s serviced here for over 15 years! Always happy. More
by MDROSINE
Other Employees Tagged: Tyler Bone , Angie Angell, Damien Brooks, Emily Lewis
January 06, 2023
My service rep was wonderful and accommodating. Service was done in a very timely and quick manner. Service was done in a very timely and quick manner. More
by BECHANBERRY
Other Employees Tagged: Tyler Bone , Angie Angell
January 03, 2023
Made an appointment on line and arrived 15 min prior. Had to wait about 10 min. before a service writer walked up to me. The writer informed me that my service would take about one and one half hours. I Had to wait about 10 min. before a service writer walked up to me. The writer informed me that my service would take about one and one half hours. I asked why since I had booked an appointment for an "Express Oil Change". I had noted on the online service request that this was the 1st service after delivery and repeated this to the writer. I was pleasantly surprised when the writer can an got me after about 45 minutes. After going thru the results of the multipoint inspection she then told me it would be $60 and some odd cents. I pointed out that I had two free services due from the sale and again this was the first. After consulting additional files she voided the amount. As a note I was not asked if I wanted a wash nor was one performed. I understand in all fairness if this was not performed to decrease service time, but please inform me. This was a sales point when I bought the car, that Shottenkirk has a wash rack at the dealership and would clean the vehicle after each service. Overall 4 out of 5, writer was pleasant and apologetic. We'll see how the next one goes. More
by rhchance
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