Jorden Hayes | Page 12

Jorden was very nice and informative. The sales manager, Vinny messed up on getting paperwork completed and 5 day after the purchase of my dream jeep he contacted me saying he needed me t The sales manager, Vinny messed up on getting paperwork completed and 5 day after the purchase of my dream jeep he contacted me saying he needed me to come and sign other firm he forgot. Then he said he also found a better deal. I looked into all the credit reports and he had run my credit again 5 days later without my authorization. I had to go out of town so I was unable to sign papers. I told him I didn’t want an another loan because I’m not trying to ruin my credit, but it surely was run again. He had his manager text me that if I didn’t sign the documents they were coming to take the jeep back eve though Vinny and Jorden had said numerous times the deal was done and we were good. We were at the dealer for almost 6 hours on a Wednesday. Never offered us anything until we asked for a drink. When we were leaving we found out that they had free hot dogs from 11am till 2pm and even though I told Jorden my boyfriend is diabetic and his sugars were dropping he did nothing. Then I asked for a vending machine or something to eat and he took me to the biding next door through some offices to the back where the trash is and vending machines where I purchased a candy bar and a soda. There was plenty of time for Vinny to get his act together and have all the paperwork he needed. Now, since I was out of town and unable to sign documents they took my jeep and my credit dropped due to the credit being run after it was already a done deal. I am so upset and disappointed at this dealership especially with Vinny. He called my boyfriend and tried to say some things that were not acceptable. He was just in a hurry to make a sale that he didn’t do his job as the sales manager, but I’m sure he’ll just move on to the next client. No harm no fowl right? Shame! More

by Mar Verified Customer Verified Customer

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George and Jorden was great to work with and they answered all my questions. Great customer service! answered all my questions. Great customer service! More

by holly.saratella Verified Customer Verified Customer

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Very knowledgeable and efficient lots of invents to chose from we have purchased our cars there for many years from we have purchased our cars there for many years More

by marylousesak Verified Customer Verified Customer

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I’ve dealt with a lot of dealerships in the past over my 32 years of buying vehicles. This by far has been my most pleasant experience, a very nice dealership who seems to care for their customers. 32 years of buying vehicles. This by far has been my most pleasant experience, a very nice dealership who seems to care for their customers. More

by mcooperwatco Verified Customer Verified Customer

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Things went well, willing to deal with customer. We waited a long time after the deal was made. The vehicle was not detailed before it was given to us in the dark before we left dealership. We waited a long time after the deal was made. The vehicle was not detailed before it was given to us in the dark before we left dealership. More

by edwardweiss57 Verified Customer Verified Customer

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The service was very good but very slow. We keep waiting for different people to get back to us. I think the cost should be given right away and not have to check for discounts . This would We keep waiting for different people to get back to us. I think the cost should be given right away and not have to check for discounts . This would speed up the process. More

by brian676wells Verified Customer Verified Customer

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Arturo was excellent , knowledgeable and very courteous. Thanks for the exceptional service. He is an excellent salesman and pleasant person to be around with Thanks for the exceptional service. He is an excellent salesman and pleasant person to be around with More

by UDORRADLOFF Verified Customer Verified Customer

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Buying a car should be fun and fast and that’s exactly what I got here! They made the whole process simple and it didn’t take all day like other dealerships. Special thanks and shout out to Jordan my prod what I got here! They made the whole process simple and it didn’t take all day like other dealerships. Special thanks and shout out to Jordan my product specialist and Rachel from BDC for helping me through the process. Will ABSOLUTELY buy here again in the future!! More

by STEREOROB.407 Verified Customer Verified Customer

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The staff we worked was very friendly. Jorden understood what our needs were in a vehicle. Jorden did an excellent job on explaining the features on our vehicle to us. The over all expe Jorden understood what our needs were in a vehicle. Jorden did an excellent job on explaining the features on our vehicle to us. The over all experience made us feel welcomed. More

by JHKVLK Verified Customer Verified Customer

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Nick and John took excellent care of us. Professionalism above reproach and kind caring men. Professionalism above reproach and kind caring men. More

by james.drew.oneal Verified Customer Verified Customer

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