Jorge Bautista
Jorge Bautista at BMW of Ramsey
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Jorge Bautista | Page 3

Sales Advisor

BMW of Ramsey

985 Route 17 South
Ramsey, NJ 07446

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Jorge Bautista

March 01, 2023

Dealership Rating
Employee Rating

On January 26, 2023, Mr. Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jer More

by chafe.bundles.0d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pedro Andrade, Andrew Araque, Veronica Chicas , Lori Asserson, Phil Battaglino, Casey Becker, Max Carela, Jon Crawford, Nina Dambrosio

Mar 03, 2023

BMW of Ramsey responded

Hello, Thank you for reaching out on behalf of Mr. Stevens. I regret to see the experience you have described here and encourage you to reach out to our Lithia Cares team at LithiaCares@lithia.com.

Mar 03, 2023

chafe.bundles.0d responded

Update as of 3/7/23 I received my registration. This was over forty days from the sale date and ten days from the temp plate expiration. For nearly two weeks the car was not drivable. I got the runaround and had to retain an attorney to make progress. There don’t appear to be protocols in place to follow up on registration and title. Don’t wait for the dealer if the temp tag is about to expire, follow up well in advance. And ask about the title if it’s pre-owned to make sure there are no liens and don’t assume the car is free and clear. By the way, I was offered $250 for the hassle from Lithia Motors. That’s borderline insulting considering their dealer fee is $799!!

September 29, 2022

Dealership Rating
Employee Rating

Top notch customer experience both in the sales and serving. Have been leasing cars from them for over 20 years. I highly recommend Jorge Batista who is customer centric, knowledgeable and personable. More

by Mark M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

BMW of Ramsey responded

Mark, thank you for more than 20 years of loyalty to our team here at BMW of Ramsey! We always look forward to the opportunity to work with you.

February 07, 2022

Dealership Rating
Employee Rating

Working with Jorge Batista was great! He made the process easy and was just as responsive after purchasing the car. Right now car rates are similar within all dealerships, so my decision came down to amazin More

by MH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

BMW of Ramsey responded

Hello, thank you for choosing BMW of Ramsey and our team member, Jorge. We are happy to know the level of service he provided is what allowed us to earn your business. We hope you are enjoying your new BMW and hope you will consider returning for any future needs.

November 20, 2021

Dealership Rating
Employee Rating

Excellent and professional service from soup to nuts!!! Hands down, Ramsey is the best choice More

by s-fortune
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nour Ishak, Sally Amato , Eric Thomas

Nov 22, 2021

BMW of Ramsey responded

We're very grateful to have you as a customer! Thanks so much for choosing BMW of Ramsey and we hope to see you again next time. Take care!

November 18, 2021

Dealership Rating
Employee Rating

Excellent customer service! The video review is a nice added personal touch. Will definitely use again for all my serving needs More

by rrmontesano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anna Marie Piserchia

Nov 19, 2021

BMW of Ramsey responded

We're happy to hear you had a positive service experience with us. Thank you for choosing BMW of Ramsey!

June 06, 2021

Dealership Rating
Employee Rating

Great job to sales person Jorge Batista for his professionalism and great customer service. He’s courteous and goes beyond his duties. Great asset for dealership. More

by moyav50
Friendliness
Recommend Dealer
Yes
Jun 07, 2021

BMW of Ramsey responded

Thank you for taking the time to leave us a review! We are pleased to hear that Jorge took good care of you here at BMW of Ramsey, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

June 04, 2021

Dealership Rating
Employee Rating

jorge batista was amazing!!! so easy to work with and made sure I got a great deal — and most of all had me smiling on my way out! thx!!!!!!! More

by jk28ny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

BMW of Ramsey responded

Thank you for taking the time to leave us a review! Jorge is an excellent member of our team at BMW of Ramsey, and we hope that you continue to enjoy your new ride!

April 03, 2021

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Employee Rating

We stopped by on Saturday April 3 to check out the X3 series for our next SUV George Batista was fabulous! He was helpful about the Car and all of its features Our lease is up on our current SUV in s More

by suesalo
Recommend Dealer
Yes
Apr 05, 2021

BMW of Ramsey responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that George took good care of you here at BMW of Ramsey, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

February 08, 2021

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Employee Rating

My wife drives a Mercedes Benz and when I take her car for service I get immediate attention upon arrival. In comparison, when I arrived at the Dealership I had to wait a while before I was addressed or a More

by aurelienjeanty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 18, 2021

BMW of Ramsey responded

We expect our guests to be welcomed to our dealership with five-star service and I'm very sorry this wasn't reflected in your recent visit. I will speak with my team about your feedback, but I would also appreciate the chance to discuss this with you directly and learn more about what we can do to improve. Please consider giving me a call. Thank you, Anthony Candela - Service Manager - (201) 258-6005

December 07, 2020

Dealership Rating
Employee Rating

Veronica was very knowledgeable and professional. She anticipated our needs and got us the best deal possible. She went above and beyond to get the car we wanted. More

by Al_tuck
Recommend Dealer
Yes

Other Employees Tagged: Veronica Chicas

Dec 07, 2020

BMW of Ramsey responded

That's what we love to hear! We're so glad that Veronica was able to make your car-buying experience attentive and rewarding. Thank you for choosing BMW of Ramsey, and enjoy your new vehicle!

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