I love coming to this place.
The quality of service is outstanding. It makes me think about what is the next BMW I’m going to get.
The quality of service is outstanding. It makes me think about what is the next BMW I’m going to get.
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by DENISEVASS
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2023 -
BMW of Ramsey responded
Hey Denise, we love having you here! Thank you for your loyalty to our team at BMW of Ramsey. It is always a pleasure working with familiar faces, and we look forward to assisting you when you're ready to upgrade your BMW.
Beautiful dealership!
Excellent customer service and even better sales experience Jorge Batista is your guy hands down.
Excellent customer service and even better sales experience Jorge Batista is your guy hands down.
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by Michelle
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2023 -
BMW of Ramsey responded
Hi Michelle, thank you for the wonderful five-star review of Jorge and our BMW of Ramsey team. Congrats on your new ride and we hope you enjoy the miles ahead.
Great dealership easy to work with very friendly and
accommodating. Must purchase a car from BMW of Ramsey. He won’t go wrong.
accommodating. Must purchase a car from BMW of Ramsey. He won’t go wrong.
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by JCORREA913
Verified Customer
Verified Customer
Mar 31, 2023 -
BMW of Ramsey responded
Hi, what a great shout out to our BMW of Ramsey sales team. We love to hear of easy, friendly and accommodating experiences from our valued customers. Our entire team hopes to see you again down the road.
On January 26, 2023, Mr.
Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jer
Stevens purchased the vehicle and was provided with a temporary registration plate. You agreed not only to submit the certificate of title to New Jersey Motor Vehicle Commission ("MVC") but to also obtain permanent registration tags. Despite numerous requests and follow-up from our client, the temporary tags expired and you failed to obtain permanent registration tags. The certificate of title is still not submitted with the MVC.
As a direct and foreseeable outcome of your conduct, our client is unable to utilize his motor vehicle for business and pleasure. As result, our client has suffered and continues to accrue pecuniary damages. As our client is unable to utilize the vehicle.
Mr. Stevens may pursue legal action arising out of breach of duties in failing to submit title and registration documents, as well as for selling a vehicle with a potential title defect. In that lawsuit, our client will seek legal and equitable remedies against you, such as, but not limited to, monetary damages, injunctive relief, and attorneys’ fees and costs. We remind you that our client’s damages continue to accrue. Our client reserves and does not waive any rights.
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by chafe.bundles.0d
Other Employees Tagged:
Pedro Andrade,
Veronica Chicas
, Andrew Araque, Lori Asserson, Phil Battaglino, Casey Becker, Max Carela, Jon Crawford, Nina Dambrosio
Mar 03, 2023 -
BMW of Ramsey responded
Hello,
Thank you for reaching out on behalf of Mr. Stevens. I regret to see the experience you have described here and encourage you to reach out to our Lithia Cares team at LithiaCares@lithia.com.
Mar 07, 2023 -
chafe.bundles.0d responded
Update as of 3/7/23 I received my registration. This was over forty days from the sale date and ten days from the temp plate expiration. For nearly two weeks the car was not drivable. I got the runaround and had to retain an attorney to make progress. There don’t appear to be protocols in place to follow up on registration and title. Don’t wait for the dealer if the temp tag is about to expire, follow up well in advance. And ask about the title if it’s pre-owned to make sure there are no liens and don’t assume the car is free and clear. By the way, I was offered $250 for the hassle from Lithia Motors. That’s borderline insulting considering their dealer fee is $799!!
Top notch customer experience both in the sales and
serving. Have been leasing cars from them for over 20 years. I highly recommend Jorge Batista who is customer centric, knowledgeable and personable.
serving. Have been leasing cars from them for over 20 years. I highly recommend Jorge Batista who is customer centric, knowledgeable and personable.
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by Mark M
Sep 30, 2022 -
BMW of Ramsey responded
Mark, thank you for more than 20 years of loyalty to our team here at BMW of Ramsey! We always look forward to the opportunity to work with you.
Working with Jorge Batista was great! He made the process
easy and was just as responsive after purchasing the car.
Right now car rates are similar within all dealerships, so my decision came down to amazin
easy and was just as responsive after purchasing the car.
Right now car rates are similar within all dealerships, so my decision came down to amazing customer service.
It was a pleasure working with Jorge and also a shout out to Dan who was also great!
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by MH
Feb 08, 2022 -
BMW of Ramsey responded
Hello, thank you for choosing BMW of Ramsey and our team member, Jorge. We are happy to know the level of service he provided is what allowed us to earn your business. We hope you are enjoying your new BMW and hope you will consider returning for any future needs.
Excellent and professional service from soup to nuts!!!
Hands down, Ramsey is the best choice
Hands down, Ramsey is the best choice
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by s-fortune
Other Employees Tagged:
Sally Amato
, Nour Ishak, Eric Thomas
Nov 22, 2021 -
BMW of Ramsey responded
We're very grateful to have you as a customer! Thanks so much for choosing BMW of Ramsey and we hope to see you again next time. Take care!
Excellent customer service! The video review is a nice
added personal touch. Will definitely use again for all my serving needs
added personal touch. Will definitely use again for all my serving needs
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by rrmontesano
Nov 19, 2021 -
BMW of Ramsey responded
We're happy to hear you had a positive service experience with us. Thank you for choosing BMW of Ramsey!
Great job to sales person Jorge Batista for his
professionalism and great customer service. He’s courteous and goes beyond his duties. Great asset for dealership.
professionalism and great customer service. He’s courteous and goes beyond his duties. Great asset for dealership.
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by moyav50
Jun 07, 2021 -
BMW of Ramsey responded
Thank you for taking the time to leave us a review! We are pleased to hear that Jorge took good care of you here at BMW of Ramsey, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!
jorge batista was amazing!!! so easy to work with and
made sure I got a great deal — and most of all had me smiling on my way out! thx!!!!!!!
made sure I got a great deal — and most of all had me smiling on my way out! thx!!!!!!!
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by jk28ny
Jun 04, 2021 -
BMW of Ramsey responded
Thank you for taking the time to leave us a review! Jorge is an excellent member of our team at BMW of Ramsey, and we hope that you continue to enjoy your new ride!