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Jorge Mere

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Jorge Mere

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Jorge Mere | Page 5

Assistant Service Manager

Gettel Acura

4891 Clark Rd.
Sarasota, FL 34233

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4.7

52 Reviews

Overview Reviews (52) Inventory (197)

4.7

52 Reviews

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52 Reviews of Jorge Mere

December 17, 2023

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Employee Rating

Wonderful experience! He madenit easy and fun. Thank you for a very positive experience for such a big decision! He madenit easy and fun. Thank you for a very positive experience for such a big decision! More

by tnhewitt70

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Fazio, Jeffrey Thompson

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Dec 21, 2023 -

Gettel Acura responded

It is easy when we have Wonderful clients like yourself Tinna! Congratulations on your new beautiful RDX, Perfect timing for the Holidays, You will love it! If you ever need assistance or know anyone, Come our way, We are here to help! Happy Holidays! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 26, 2023

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Employee Rating

Came in for a simple oil change. Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and tol Went home and discovered oil spots all over the inside of my passenger front wheel. Called dealership and they didn't know what that could be and told me to bring it back. We live 30 mins away so I had to inconveniently drive back to dealership. They said it was oil that got on wheel after opening the oil filter (which has never happened before). They cleaned the inside of the wheel (which should have been done after it happened) and sent me on my way with an apology. My expectation was for Jorge to give me a future oil change credit for their error and my trouble/ inconvenience. More

by cole.family

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Jorge

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Nov 26, 2023 -

Gettel Acura responded

We're sorry to hear that you had a negative experience. We want to assure you that we take all feedback seriously and are constantly working to improve our service. If you'd like to discuss your experience further, please don't hesitate to contact me. Thank you for bringing this to our attention. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 26, 2023

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Everything good except I was told 1 hour when I made the appointment and then it took almost two hours. Kind of screws up a whole half a day for an hour job. Waiting room is decent, that helps. appointment and then it took almost two hours. Kind of screws up a whole half a day for an hour job. Waiting room is decent, that helps. More

by oppenjm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Nov 26, 2023 -

Gettel Acura responded

Thank you for taking the time to leave our team a review, We thank you for your continuous service at our location. We strive on making sure every client has a great experience, We will continue to grow and try to ensure this doesn't happen in the future. We look forward to seeing you back again! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 24, 2023

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They wanted to charge a 3% fee for using my credit card. That is terrible. That is terrible. More

by Zach

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 24, 2023 -

Gettel Acura responded

Zach, I appreciate you taking the time to leave us a review. Our service team strives to ensure every guest is taken care of. The 3% fee can be an issue at times but our desire is to provide the best total value. In the future we do not have a fee on Debt, Check or cash. Hopefully we can continue taking care of your automotive needs. Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 19, 2023

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Employee Rating

Every part of the service it was. Good. Gorge was terrific! I like gettel Acura Good. Gorge was terrific! I like gettel Acura More

by bowens8

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 22, 2023 -

Gettel Acura responded

Our team is grateful for the 5-star review on your recent experience at Gettel Acura. We look forward to assisting you with all your automotive needs! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 19, 2023

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Employee Rating

The oil change and filter took quite a long time almost 3 hours. That’s a little bit long for oil change. Otherwise I am pretty happy with you guys all the time. hours. That’s a little bit long for oil change. Otherwise I am pretty happy with you guys all the time. More

by JULIEJSRIV

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Nov 20, 2023 -

Gettel Acura responded

Julie, Thank you for taking the time to share your experience! We always strive to make sure we take care of our customers in a timely manner! At times we do get a backed up and appreciate your grace when that happens! Please accept our apologies and we look forward to serving you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

November 10, 2023

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Employee Rating

Malcolm was very helpful with a no pressure style of salesmanship, which I GREATLY appreciated. When I asked for facts/stats and details about add-on products such as extended warranties and prepaid mai salesmanship, which I GREATLY appreciated. When I asked for facts/stats and details about add-on products such as extended warranties and prepaid maintenance packages, he knew the answers. I love my new MDX and this is my SECOND purchase from this dealership. More

by BABINGTON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christine Hoffman , Malcolm Blanc, Zachary Blaugh, Steadman Doleys, Michael Fazio, Vlad Ivanovich, Carla Stiegler

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Nov 15, 2023 -

Gettel Acura responded

We are delighted that you love your new MDX! I appreciate you taking the time to leave us a 5-star review. Your experience is very important us here at Gettel Acura and we look forward to working with you in the future! Zachary Blaugh General Manager 941-343-5700 ZBlaugh@Gettel.com

October 28, 2023

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Employee Rating

The person that did our butler wash did an outstanding job. She was very thorough & courteous. She deserves 5 stars! job. She was very thorough & courteous. She deserves 5 stars! More

by rjohnston117

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kimberly Heath, Christine Hoffman , Madison Quinn

Helpful 0

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Oct 28, 2023 -

Gettel Acura responded

Thank you for leaving our service department a 5-star review, It's much appreciated. The Auto-Butler is an AMAZING protection service to ensure your vehicle's paint is protected for the years to come, Awesome choice on continuing to apply it to your vehicle! Please do make sure to come back for your reapplication in 6 months :-), Happy motoring! Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

October 28, 2023

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Employee Rating

Service is always easy to schedule and the service reps are knowledgable and courteous . I had Jorge this time and was very personable. are knowledgable and courteous . I had Jorge this time and was very personable. More

by jennev98

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 28, 2023 -

Gettel Acura responded

Thank you for the awesome 5-star review. Jorge is a great new addition to our service department and I am more than sure will appreciate the kind words. Please do come back and see us for future service as our team look forward to taking care of your automotive needs. Brian O'Connor General Manager 941-343-5700 Boconnor@Gettel.com

Oct 28, 2023 -

jennev98 responded

I was a little disappointed and concerned when I arrived and found that Rodger Widner was no longer with you, but after talking to Jorge for a few minutes dispelled my doubts. Having been a veteran of the Ford Motor family in the Sales and pre-owned service/recon depts, I found Jorge to be a both knowledgable and personable

October 23, 2023

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Employee Rating

Always have a good experience. Friendly people and a pleasant waiting area. They offer snacks and drinks and places to work while waiting. Friendly people and a pleasant waiting area. They offer snacks and drinks and places to work while waiting. More

by sarah_lynn0314

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Oct 25, 2023 -

Gettel Acura responded

Thank you Sarah for the positive review about your visit with our service team and with Jorge. Please reach out to us if you need anything in the future and thank you for being one of our service clients. Sincerely, Brian O'Connor General Manager Gettel Acura boconnor@gettel.com 941-343-5700

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