
Jorge Rojas
Service Advisor
Jaguar Land Rover Santa Monica
3020 Santa Monica Blvd
Santa Monica, CA 90404
81 Reviews
Write a Review81 Reviews of Jorge Rojas
June 28, 2025
The team at Land Rover SM is wonderful to work with and made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle made the car buying experience seamless. I worked with Derrick and Sudhir, who are very knowledgeable, kind and efficient. This is the 4th vehicle I bought from them and I would not go anywhere else! More
Other Employees Tagged: JLR Marketing, Derek Fox, John Bevardos, Paul Hernandez
June 21, 2025
My advisor is very nice and helpful, but I think he works under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any is under pressure to produce. He told me to bring my preowned certified car in with any issues while under warranty to be looked at to make sure any issues are resolved before the warranty expires. I guess it’s a gentle and profitable way for the dealership to get business. Taking him up on the offer, when I experienced an unusual crackling noise while accelerating, I took the car in to be looked at under warranty. It turned out to be nothing that required repair. But I was asked to pay for the inspection! When I refreshed his memory about our earlier conversation, he said I needed to pay for something, so he charged me $250 for a software update (which was unnecessary and did nothing at all for the issue I had or otherwise!) So now I’m weary of taking my car there, and I’m considering other options next time something comes up. More
June 19, 2025
Amazing customer service! Will definitely go back, Received my car washed and very clean!! Thank YOU Will definitely go back, Received my car washed and very clean!! Thank YOU More
Other Employees Tagged: JLR Marketing, Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez , Anthony Ross- Great customer service
June 13, 2025
I actually went to other dealers as at first, they didn't have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ( have the model I wanted. I literally had to wait close to a half hour just to have someone attend to me., Then I got a call from Jaquelyn Lorenzana ((Jaqui), and what I wanted was in. There was NEVER any pressure sales and only support. I highly recommend this dealership and Jaqui should get a raise!!! More
Other Employees Tagged: JLR Marketing, John Bevardos , Jaquelyn Lorenzana
May 10, 2025
John varvatos is highly qualified and helps me out every time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work time ! Everyone is so nice and get my car back quickly ! We appreciate all there help and hard work More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez
April 07, 2025
Jorge took great of us. I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double ch I had a damaged tire and wheel from a run in with a curb. Luckily I had insurance policies for this. Jorge called each company to check and double check my coverage. Unfortunately , the tire coverage had run out BUT I had lots of coverage for wheel restoration. He helped coordinate repairs to both along with a service to my car. In a few days my car was not only running smoothly but it looked brand new with ALL the wheels bright and shiny. I was thrilled and so happy with his professionalism to coordinate what needed to be done. A very big thanks to Jorge.and Jaguar. More
February 23, 2025
Jorge Rojas at Jaguar Land Rover Santa Monica is a very professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more professional, knowledgeable, helpful and very personable representative of your company. He always makes my visits for car service & repairs a more pleasant experience. More
February 15, 2025
Ara and the team there are very professional and friendly. I definitely feel like I was serviced properly. friendly. I definitely feel like I was serviced properly. More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez, Ara Kharazyan, Maria Teresa Smith, Ali Shahi , Kat Marenzi
January 27, 2025
Excellent service, they help me every time my car needs maintenance. Great service and pleasant people. maintenance. Great service and pleasant people. More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez
January 10, 2025
Wonderful service. Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again Helpful. Brought my car to me. Greatly appreciate it. Definitely would use again More
Other Employees Tagged: Jefferson Ascencio, John Bevardos, Mario Garcia, Armando Saenz Jr, Paul Hernandez



