Jorge Sierra | Page 11

Jorge explained in detail the suggested repair for my car and answered all my questions. Very professional. and answered all my questions. Very professional. More

by Bob Verified Customer Verified Customer

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Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo Verified Customer Verified Customer

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Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told would have to keep car for a couple of days to work on black screen. I thought. This was why I waited this long and someone would work on. Decided to skip for now, just got oil change and tire rotation. More

by rick4rj Verified Customer Verified Customer

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When calling to set appointment I spoke with Jorge and he was very accommodating. I had to call back just to make sure they new I was waiting for my car. The person who answered the phone was very polite and was very accommodating. I had to call back just to make sure they new I was waiting for my car. The person who answered the phone was very polite and took care of it. More

by loun852 Verified Customer Verified Customer

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Very prompt in answering questions, Very polite and did his best to make the experience not stressful! his best to make the experience not stressful! More

by amastr4030 Verified Customer Verified Customer

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Had a leaky tire, it got fixed. Jorge took care of it. No more problem !! Jorge took care of it. No more problem !! More

by LF Verified Customer Verified Customer

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Jorge was a very attentive and informative service adviser. My car is a 2022 and is covered by total warranty. However, Jorge determined that my blinker was not working, because water had come in, and adviser. My car is a 2022 and is covered by total warranty. However, Jorge determined that my blinker was not working, because water had come in, and there was a crack in the fixture. which he claimed voided the warranty. I came back and had another service advisor from another company look at it and there is no crack. I am going to pursue further when I get back home, but feel it’s something covered by warranty would’ve costed me $1000. Which I did not do. I will expect to hear more when I get home and we will face the company then. I believe Lee did the chaos and confusion at the dealership made for Hair’s decision hastily, and this, therefore put me in danger until I can arrive back to Massachusetts and resolve this issue More

by KFLANAGAN59 Verified Customer Verified Customer

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The employees are very knowledgeable about the vehicles they service. They service both our 2015 Hyundai Genesis and our 2024 Hyundai Santa Fe and they always keep you updated on their new progress. they service. They service both our 2015 Hyundai Genesis and our 2024 Hyundai Santa Fe and they always keep you updated on their new progress. More

by WGREALIS Verified Customer Verified Customer

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Great customer service. The service department goes out of their way to make sure they are doing everything they can do to fix the issue. The service department goes out of their way to make sure they are doing everything they can do to fix the issue. More

by maschiavon1987 Verified Customer Verified Customer

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thank you jorge for the great service you provided me I cant say enoughabout how courteous the hyundai team is while waiting for my car cant say enoughabout how courteous the hyundai team is while waiting for my car More

by RICKSAF11 Verified Customer Verified Customer

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