Jorge Sierra
Jorge Sierra at Genesis of Naples

Jorge Sierra | Page 5

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

Contact Me
4.7
141 Reviews
4.7

141 Reviews

Write a Review

141 Reviews of Jorge Sierra

November 13, 2025

Dealership Rating
Employee Rating

Premium vehicle and price with low level service. Check your competitors service and amenities. Lexus much better. More

by LPASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2025

Genesis of Naples responded

We appreciate your feedback and are sorry to hear that our service didn't meet your expectations. We're always looking to improve, and it would be helpful to understand more about what specifically fell short during your visit. If you'd be open to discussing this further, please contact me at any time. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

November 12, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable personnel. The time taken to service the vehicle was very acceptable. More

by VETTEGUY1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Genesis of Naples responded

We are grateful for your feedback! It's fantastic to know our team left a great impression. See you next time at Genesis of Naples!

November 12, 2025

Dealership Rating
Employee Rating

Jorge was very courteous and professional in handling issues with the GV80. He ordered new horns that he agreed to install right away. More

by JMCD3652
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Nov 12, 2025

Genesis of Naples responded

We’re pleased to hear Jorge took good care of you! Thank you for choosing Genesis of Naples. We wish you safe travels in your Genesis GV80!

November 11, 2025

Dealership Rating
Employee Rating

Hazel free! did what they told me they would do and took as long as I was told it would be. More

by kennethsharkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter, Pawel

Nov 12, 2025

Genesis of Naples responded

We are glad to hear that Hazel and the team at Genesis of Naples provided you with a positive experience. They did what they said they would and kept to the timeframe.

November 06, 2025

Dealership Rating
Employee Rating

The service guy who repaired my rim did an excellent job . Was verylease with the results More

by JJMARAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Genesis of Naples responded

Thank you for visiting Genesis of Naples! We are glad that our team did a great job repairing your rim.

October 30, 2025

Dealership Rating
Employee Rating

Scheduling for simple milage services are at some times three months out. That's unacceptable. More

by danhutchings5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Genesis of Naples responded

Dan, I’m very sorry to hear that your experience did not meet your expectations. Our goal is always to provide an exceptional level of service, and I regret that you left feeling otherwise. I would like to speak with you about this further, as there may be some misunderstanding regarding our current scheduling. We have not been backed up for quite some time, and we consistently offer same-day or next-day service for appointments. We take great pride in being one of the few facilities able to accommodate our guests so promptly, especially given the volume of vehicles we service each day. It’s important to us that our guests receive accurate information and feel confident in our commitment to their satisfaction. If you’re willing, I would love the opportunity to discuss your experience directly and ensure any concerns are properly addressed. Thank you for being a valued guest of Tamiami — we truly appreciate the opportunity to earn your continued trust.

October 30, 2025

Dealership Rating
Employee Rating

Communication was not good, car in shop for 6 days and found nothing wrong. Car was dirty after service More

by jcasey5658
Service Time
Service Communication
Recommend Dealer
No
Oct 31, 2025

Genesis of Naples responded

I'm really sorry to hear about your recent service experience. It's disappointing to know that our communication and cleanliness didn't meet the high standards we set for ourselves. I'd like to learn more about what happened so we can address any issues and make things right. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

October 30, 2025

Dealership Rating
Employee Rating

Very helpful and minimal waiting time, answers all questions, makes process easy, listens to all concerns More

by myrahg89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2025

Genesis of Naples responded

We are so happy to hear that our team made the process smooth and addressed all your concerns. Thank you for choosing Genesis of Naples and for sharing your feedback!

October 24, 2025

Dealership Rating
Employee Rating

with the renovation and no show room for the Genesis and a very poor lounge I felt like a second class customer. The entire environment was not friendly. More

by IRWINTEICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2025

Genesis of Naples responded

We appreciate your feedback and apologize for any inconvenience caused by the renovation. It's important to us that all our customers feel valued, and we're disappointed that we didn't meet your expectations. We'll use this as an opportunity to improve our temporary accommodations during renovations. If you have further concerns or need assistance, please reach out directly. Thank you, Sammy Jo Mannering - Service Director - 239-325-1999 ext 3291

October 22, 2025

Dealership Rating
Employee Rating

Brakes fixed, no more squeaking. Loaner car and all went well. Love new showroom, service area, and bathrooms, all in one building. More

by barbaracogliandro
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Genesis of Naples responded

Thank you for your kind review! We are happy to have your five stars. Hope to see you back at Genesis of Naples for all of your future auto needs, Barbara!

...
5
...

Dealership Inventory (239 Vehicles)

new 2025 Genesis G70 car, priced at $47,136
2025 Genesis G70
new
Alta White exterior
Automatic
Rear-wheel Drive
new 2025 Genesis G70 car, priced at $55,897
2025 Genesis G70
new
Red exterior
Automatic
Rear-wheel Drive
new 2025 Genesis GV70 car, priced at $62,993
2025 Genesis GV70
new
Black exterior
Automatic
All-wheel Drive
used 2022 Genesis GV70 car, priced at $31,380
2022 Genesis GV70
used
White exterior
Automatic
All-wheel Drive
new 2024 Genesis GV80 car, priced at $63,162
2024 Genesis GV80
new
Gray exterior
Automatic
All-wheel Drive
new 2024 Genesis G80 car, priced at $52,699
2024 Genesis G80
new
Gray exterior
Automatic
All-wheel Drive