Jose Castillo
Jose Castillo at Ford Country
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Jose Castillo | Page 2

Sales & Leasing Consultant

Ford Country

280 N. Gibson Rd.
Henderson, NV 89014

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4.7
16 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

16 Reviews

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16 Reviews of Jose Castillo

December 13, 2021

Dealership Rating
Employee Rating

Brad, Erik and the rest of the team who helped me through my purchasing process were unreal. The customer service here is as good as it gets. More

by LB
Recommend Dealer
Yes

Other Employees Tagged: Brian Minor , Brad Cambridge, Vincente Sortibran, Erik Watkins, Arthur Primm

December 11, 2021

Dealership Rating
Employee Rating

Finance department never return my calls after multiple attempts to reach them.Unacceptable customer service for this occur. Even after asking to speak with a manager I kept getting no response. I eventua More

by Hluna2004
Customer Service
Recommend Dealer
No

Other Employees Tagged: Luciano Abujasen , Ryan Burgess

Dec 11, 2021

Ford Country responded

Hello Hluna2004 ,My Name is Tim Duncan i appreciate you taking the time to leave us this feedback. I would like to have a better understanding about your experience. Please reach out to me at (702) 558-8002 at your earliest convenience and i will do my best to resolve this with you.

October 13, 2021

Dealership Rating
Employee Rating

I enjoy my trips to Ford Country! The people there are very friendly. Things are explained clearly to me. I'm glad I found them :) More

by L.S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luciano Abujasen, Marvin Gomez , Danny Lopez - service 5?

September 22, 2021

Dealership Rating
Employee Rating

Professional, Courteous, Friendly, Dealership,made Professional, Courteous, Friendly, Dealership, made buying a new car an exciting adventure, not a dreaded chore More

by Salmoncake
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zoran Nikolic, Dejan Zoric

June 17, 2021

Dealership Rating
Employee Rating

Thank you for the great service. The service writer Jose was very professional and friendly and helpful. Great job Our previous visit was not good at all but this time made me feel better about bringing More

by Jilliankalantari
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose

March 18, 2021

Dealership Rating
Employee Rating

Service Dept...took my 2020 Super duty diesel for oil, check up didn't fix recalled item said didn't have time, no wash after I said yes to wash.service person rude More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
2

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