Jose Cedeno

I did most off the negotiation over the phone, so when I arrived too make the purchase I was in and out. Everyone was very friendly, and my rep explained all the functions on the vehicle perfectly. arrived too make the purchase I was in and out. Everyone was very friendly, and my rep explained all the functions on the vehicle perfectly. More

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Cannot get anyone to respond. I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 I bought my Elantra after getting an online price from Adam. He said he would take $400 off the sticker price. He also told me that there was a $795 protection plan available. After meeting with the salesman, I told the manager that I did not want the protection plan. He then told me that I couldn't have $1200 off the purchase price. He told me that I had to pay full price to avoid purchasing the protection plan or I could have the $400 off the price, if I agreed to buy the proection plan also. So apparently the $795 proection plan is part of the sticker even though it's not showing on the actual sticker. Also, I had to wait for over 2 hours to see a finance person. I sent Adam an email afterwards telling him about my experience. I received no reply. I then contacted Customer Service. She told me someone would be giving me a call. I waited 2 weeks - no one called. I called her again and this time she didn't even return my call. Wow! What terrible customer service!! More

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I don't have much experience with dealerships, but I do know people and Jose is one of the good ones. I know no one reads big long narratives, so I'll try to summarize all the ways Jose made me feel tru know people and Jose is one of the good ones. I know no one reads big long narratives, so I'll try to summarize all the ways Jose made me feel truly cared for. I'll also say that I was not a loyal Ricart customer or anyone special, so that tells me this is just Jose is. *Jose called me as soon as an SUV matching my specifications was available. Other dealerships said they would, but never followed through. *Seeing that I was masked, he offered to put one on (and wore it properly!) *Communicated entirely by text/email, which was my preference. Some dealerships insist on using phones. I work full time and calls are less feasible for for my work situation. *I had a question about my car and texted him a question 7 months later. He answered right away. Thank you, Jose!! More

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I honestly didn’t think I would leave with a vehicle but the salesman Jose and his manager both took great care of me and my husband I left with a car that was beyond my expectations and wildest dreams the salesman Jose and his manager both took great care of me and my husband I left with a car that was beyond my expectations and wildest dreams More

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Friendly not pushy, willing to help out, answered all of my questions , John and Jose should be complemented on their professionalism. my questions , John and Jose should be complemented on their professionalism. More

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My husband and I purchased two vehicles with Jose C. as our salesman. He was attentive and helpful, making sure to answer all our questions. When you’re ready to purchase, ask for Jose! as our salesman. He was attentive and helpful, making sure to answer all our questions. When you’re ready to purchase, ask for Jose! More

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