Thank you to your wonderful team.
It was an awesome and hassle free experience. Appreciated the punctuality.
It was an awesome and hassle free experience. Appreciated the punctuality.
More
by AKYOGI
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Porsche Sacramento responded
We’re delighted to hear your Taycan service was smooth and right on time. Thank you for recognizing our team’s efforts. We look forward to helping you again.
Larry Reuter
Service Manager
lreuter@niello.com
I have never had a bad experience with the service team.
Jose and Louie are always helpful and go above and beyond.
Jose and Louie are always helpful and go above and beyond.
More
by NDP2021
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2026 -
Porsche Sacramento responded
It’s great to know you’ve never had a bad experience with our service team. Jose and Louie always go above and beyond for your Porsche Macan, and we appreciate your trust. We look forward to assisting you again soon.
Larry Reuter
Service Manager
lreuter@niello.com
Jose was great!
Went the extra mile to make my experience as pleasant as possible.
Went the extra mile to make my experience as pleasant as possible.
More
by TLBRIM
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2026 -
Porsche Sacramento responded
We’re thrilled Jose went the extra mile to make your Porsche Cayenne service experience so pleasant. Thank you for sharing your feedback and for trusting us with your vehicle.
Larry Reuter
Service Manager
lreuter@niello.com
From the minute, I walked into the service department.
I was treated like royalty. Jose made me feel at home with his world class customer service. He’s very knowledgeable as well.
I was treated like royalty. Jose made me feel at home with his world class customer service. He’s very knowledgeable as well.
More
by CORSAUT325
Verified Customer
Verified Customer
Service Price Transparency
Mar 07, 2026 -
Porsche Sacramento responded
We’re delighted you felt like royalty in our service department with your Porsche Taycan. Jose is pleased his expertise and warm welcome made such a difference. Thank you for sharing your experience.
Larry Reuter
Service Manager
lreuter@niello.com
I recently brought my 2021 Porsche Taycan in for a recall
repair and had an excellent experience thanks to Jose in the service department. From the moment I arrived, Jose was professional, knowledgeable, and
repair and had an excellent experience thanks to Jose in the service department. From the moment I arrived, Jose was professional, knowledgeable, and incredibly helpful. He took the time to clearly explain the recall, what needed to be done, and what I could expect during the process.
Jose kept me updated throughout the repair and made sure everything was handled quickly and efficiently. It’s not always convenient dealing with recall work, but he made the entire experience smooth and stress-free. When I picked up my Taycan, everything was completed perfectly and the car was ready to go.
Outstanding customer service like this really makes a difference. Jose went above and beyond, and it’s clear he truly cares about both the vehicles and the customers he helps. I really appreciate the professionalism and attention to detail. Highly recommend working with Jose if you visit the service department!
More
by corn7359
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Porsche Sacramento responded
We’re thrilled Jose provided clear explanations and efficient service for your Porsche Taycan recall repair. It’s wonderful to hear the process was smooth and timely from start to finish. Thank you for recommending our service department and trusting us with your Taycan.
Larry Reuter
Service Manager
lreuter@niello.com
All around excellent customer service.
Exceeded my expectations for sure!! Keep up the excellent work!
Exceeded my expectations for sure!! Keep up the excellent work!
More
by JMOFO72
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2026 -
Porsche Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come!
Larry Reuter
Service Manager
lreuter@niello.com
Jose is great!
He went the extra mile to make sure my experience was a good one and I really appreciate it.
He went the extra mile to make sure my experience was a good one and I really appreciate it.
More
by LEXINEGIN
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
Porsche Sacramento responded
Thank you for choosing our service center for your Porsche Macan. Jose will be delighted to hear his extra effort helped make your visit positive. We appreciate your kind words and look forward to serving you again.
Larry Reuter
Service Manager
lreuter@niello.com
Very personal and professional dealership.
Had recent interaction with both Louie and Demi. Both went out of there way to make sure I was completely satisfied with my experience. Would not hav
Had recent interaction with both Louie and Demi. Both went out of there way to make sure I was completely satisfied with my experience. Would not have any of my 3 Porsches serviced anywhere else. Also Josh is a great sales rep! Love my Porsche family.
More
by palm d
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Porsche Sacramento responded
It’s great to hear Louie, Demi, and Joshua delivered such personalized, professional care. Thank you for trusting our team with your Porsche 911 and your entire collection. We look forward to keeping you part of our Porsche family.
Larry Reuter
Service Manager
lreuter@niello.com
Jose always takes care of me, like I belong.
I appreciate his dedicated customer service. When he transferred from Rocklin to Sacramento, it was very easy to follow him.
I appreciate his dedicated customer service. When he transferred from Rocklin to Sacramento, it was very easy to follow him.
More
by DAVEINJAPAN
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2026 -
Porsche Sacramento responded
Our team is delighted that Jose’s service helped you feel welcome. It’s great that following him from Rocklin to Sacramento was so straightforward. Thank you for trusting us with your Porsche.
Larry Reuter
Service Manager
lreuter@niello.com
Jose, was an excellent advisor.
helped me kept updated with status and was very respectful and friendly. highly advise Jose for your next service.
helped me kept updated with status and was very respectful and friendly. highly advise Jose for your next service.
More
by SRINATH_KOTA
Verified Customer
Verified Customer
Service Price Transparency
Feb 13, 2026 -
Porsche Sacramento responded
It’s wonderful to hear that Jose delivered respectful, friendly service and kept you informed during your Porsche Taycan visit. Thank you for recommending him for future service. We look forward to assisting you again.
Larry Reuter
Service Manager
lreuter@niello.com