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Jose Favela
Jose Favela at Pedder Nissan

Jose Favela | Page 15

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

Contact Me
4.7
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

188 Reviews

Write a Review

188 Reviews of Jose Favela

June 02, 2021

Dealership Rating

They all did a great job. I loved that my car was washed when I picked it up after it was serviced. Thank you everyone. More

by HUERTAJACKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 04, 2021

Pedder Nissan responded

Huertajackie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

May 30, 2021

Dealership Rating
Employee Rating

Another great experience from helpful staff. Very reliable and not a long wait time either. I recommend their service. I will be going back for as long as I have a Nissan. More

by HMPBJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 01, 2021

Pedder Nissan responded

We really appreciate your awesome feedback! We thank you for your loyalty and we look forward to continuing to deliver the same 5-star service in the future! Until next time! Best wishes, Pedder Nissan Team

May 29, 2021

Dealership Rating

Pedder is better. Thanks for your honesty help curdesy during the sale and service after the sale lower rates of interest and colors of your vehicles are tops my metallic color shines like a diamond when More

by AjPolk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook , Antonio Chavez. Sales and financial

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Jun 01, 2021

Pedder Nissan responded

Thank you for stopping by and leaving us this glowing review and high star rating! We really appreciate your honest feedback and we hope to continue to be of service to you again in the future. Best wishes, Pedder Nissan Team

May 29, 2021

Dealership Rating
Employee Rating

Have NEVER been disappointed! Gregg and Jose were the absolute best! They understood the sense of our urgency and did NOT brush us off and HAPPILY helped us! ☺️ More

by NOEMIG1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco

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Jun 01, 2021

Pedder Nissan responded

Noemig1213, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you for leaving such a glowing review of our team members and our facility. We are extremely happy to hear that we continue to deliver excellent customer service to you at every turn and we look forward to delivering the same high quality service in the future! Until next time! Pedder Nissan Team

May 28, 2021

Dealership Rating
Employee Rating

Good professional and courteous service.I received my Good professional and courteous service. I received my car clean and promptly after the service and diagnostic work was completed. Very reasonable pr More

by TROWAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco , Kevin Foster, Paul Thompson

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Jun 01, 2021

Pedder Nissan responded

Hi Trowan78, thank you so much for your comments about Pedder Nissan! We strive to exceed your expectations, and your survey revealed that we hit the nail on the head! Thanks again for stopping by and leaving this excellent review! Sincerely, Customer Relations Manager (951)-766-1446 ext. 2111

May 28, 2021

Dealership Rating
Employee Rating

Great service service man very helpful had good persanality..take time to explain the problem and recommend what the car needs if taking long trip. More

by Chaisongkram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 01, 2021

Pedder Nissan responded

Chaisongkram, your satisfaction is our top priority and we're happy you found our staff to be so supportive during your experience here at Pedder Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! -Pedder Nissan Team

May 27, 2021

Dealership Rating
Employee Rating

The staff was able to get my vehicle looked at, serviced, and back to me in a timely manner. Jose kept constant communication with me regarding updates and steps regarding my service. More

by carlos.dixon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 28, 2021

Pedder Nissan responded

Carlos.dixon2 We're so happy we were able to provide you with the 5-star service you deserve! Thank you for taking the time to leave this glowing review and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

May 26, 2021

Dealership Rating
Employee Rating

Very customer-oriented!! Love these guys, but you want me to keep gushing about their care and concern. Oy. I haven’t hit 25 words? Whew! More

by garriann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 03, 2021

Pedder Nissan responded

Garriann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response! Customer Relations Manager Pedder Nissan (951)-766-1446 ext: 2111

May 24, 2021

Dealership Rating
Employee Rating

Work was done fast except a few key thingsMy tires were Work was done fast except a few key things My tires were not rotated or air put in My battery was supposed to be checked and replaced More

by LNSMCROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco , Kevin Foster, Paul Thompson

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Jul 03, 2021

Pedder Nissan responded

Lnsmcrow, we strive for 100% satisfaction, and it is disappointing to see that was not the case! Please reach out to our management team at 951.766.1446 ext 2111 so we can discuss a way to earn your business back. Thank you for alerting us to ways we can improve our services and we look forward to talking with you! Customer Relations Manager Pedder Nissan (951)-766-1446 ext. 2111

May 20, 2021

Dealership Rating

My maintenance expired during LOCKDOWN NOT FAIR!!! They should have been paused.i paid for them when I bought my car NOT FAIR cost 62 00 More

by BRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Report | Print
Jul 07, 2021

Pedder Nissan responded

Bright, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to our management team and we are sure we can find a way to earn back your business (951.766.1446 ext. 2111). We look forward to hearing from you. Pedder Nissan Team Customer Relations Manager 951.766.1446 ext 2111

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