Jose Favela | Page 9

They were friendly did my service in a timely fashion helpful and courteous my truck was cleaned andReturn to me cleaner than what I left it I appreciate it thank you helpful and courteous my truck was cleaned andReturn to me cleaner than what I left it I appreciate it thank you More

by RONPIKE Verified Customer Verified Customer

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Came in for oil change, they did it quick and also cleaned my car with a clear coat! :)) cleaned my car with a clear coat! :)) More

by michealwatson573 Verified Customer Verified Customer

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Great Experience! Jose kept me informed on our repair issues & timelines. Explained everything in detail issues & timelines. Explained everything in detail More

by ron Verified Customer Verified Customer

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I’ve had bad experiences with the service department over the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what was wrong with our vehicle. Not only did they misdiagnosed the code given but they also assured me the problem was not the cheapest thing to fix but instead the most expensive possibility. Once I agreed to the fix of the vehicle which cost me near to $5000 they gave me back my car in the same not-working condition. I called them to ask them to have it re-checked they assured me in a matter of hours there was nothing wrong. When I insisted they did a more thorough inspection they called me back 3 days later telling me my problem was the initial issued they assured me my vehicle didn’t have. As they were looking into charging me an additional $1000 I refused and not once did they acknowledged the mistake they made, nor did they offer to repair it at no cost… I decided to rid of that car and buy a different vehicle of a different maker to never do business with this unprofessional establishment and their staff. More

by ALXVIDALES Verified Customer Verified Customer

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Excellent service, they did the job much better than expected I definitely will continue to use them in the future expected I definitely will continue to use them in the future More

by HWEST99 Verified Customer Verified Customer

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Mr. Jose Favela was 1st-class!Courteous, and 100% Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given serious consideration by Nissan management should he wish to assume new roles of responsibility because he knows his stuff! More

by matapan50 Verified Customer Verified Customer

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Excellent and timely work. Knowledgeable and professional. Nothing Else to write about at the moment. Thank you professional. Nothing Else to write about at the moment. Thank you More

by ABLEDUC Verified Customer Verified Customer

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Good customer service and good maintenance service recommended for your Nissan , trustful , waiting area clean recommended for your Nissan , trustful , waiting area clean More

by SAMJGS75 Verified Customer Verified Customer

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They charge to much and they take to long I told my wife not to go there but she keeps on goin wife not to go there but she keeps on goin More

by BMOZQUEDA Verified Customer Verified Customer

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The customer service Was terrible I do not recommend they are service department at all are service department at all More

by lulagooden Verified Customer Verified Customer

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