Jose Fuentes
Jose Fuentes at Chevrolet of Walla Walla

Jose Fuentes

Service Advisor

Chevrolet of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

Contact Me
4.6
52 Reviews

Hello, my name is Jose Fuentes. I was born and raised right here in Walla Walla, Washington, and I take a lot of pride in serving the community I call home. My automotive career began in 2022, starting with oil changes. From there, I worked my way up, gaining hands-on experience and advancing into a certified technician role, where I performed full vehicle repairs and diagnostics. As my experience grew, so did my desire to do more. I wanted a position where I could better support my community and truly help customers not just work on their vehicles, but make sure they felt informed, comfortable, and confident in the decisions being made about their cars. I believe customers deserve honest, clear information, not pressure or being “upsold” on unnecessary repairs. Our goal at this dealership is to be fully transparent, prioritize customer satisfaction, and make every customer feel welcomed and reassured.

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Specialties & Trainings

Nissan Service advisor Certified

General Motors Technician Certified

View more specialties & trainings
4.6

52 Reviews

Write a Review

52 Reviews of Jose Fuentes

January 07, 2026

Dealership Rating
Employee Rating

It took forever to get the parts but Jose stayed on top of it to make sure the work was done correctly and as fast as possible. Jose is a fantastic representative of your business. He has the ability to ta More

by Lkclinks
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Jan 22, 2026

Chevrolet of Walla Walla responded

We truly apologize about parts taking so long to get as sometimes we have no control of our warehouse and parts availability, we try to go the extra mile to source parts for a sooner delivery date so we can get our customers cars repaired and back to them in a timely fashion. We are happy to hear that Jose did such an amazing job keeping you informed along the repair process and also his ability to make sure that his customer understanding fully what the vehicles issues are and what the repair process entails. Thank you for your business and if there is anything else that we may assist you with please give Jose a call and you will make sure that he helps out to the best of his abilities.

January 05, 2026

Dealership Rating
Employee Rating

Brought my car in cuz it was having a computer problem they looked at everything but the computer which I already knew had problems refuse to even look at the computer until I fixed the other issues and r More

by WWSTAR30
Recommend Dealer
No

Other Employees Tagged: Jose Fuentes

December 25, 2025

Dealership Rating
Employee Rating

Speedy, convenient, overall excellent customer service! Car shopping experience was top notch. Would recommend to anyone. More

by M.A.REYES56
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Jan 22, 2026

Chevrolet of Walla Walla responded

Thank you for your review, we are thrilled to hear that you received such a positive customer experience. If there is anything else that we may assist you with, please do not hesitate to reach out to one of our team members at 509-529-7000.

December 12, 2025

Dealership Rating
Employee Rating

efficiency, cooperative, friendliness Good service! ! They are working to solve the problem in the best and most efficient way. More

by nelvamarin
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Dec 17, 2025

Chevrolet of Walla Walla responded

Thank you for your kind review, we strive to provide the highest level of customer satisfaction and experience to all of our customers that is possible within reasoning. We truly appreciate your business and we look forward to servicing your vehicle needs in the future.

December 12, 2025

Dealership Rating
Employee Rating

They are typically courteous, and try to make things right when they can. Fifteen words More

by MAXTRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Chevrolet of Walla Walla responded

We try to accommodate all of our service customers to the best of our ability, sometimes things are out of our control when it comes to parts from the manufacture and we understand that it can cause some frustrations for our customers. We appreciate your feedback and if there is anything else that we may assist you with, please reach out to one of our team members at 509-529-7000.

November 27, 2025

Dealership Rating
Employee Rating

Good service on time very nice people the shuttle service. It’s good people friendly. overall good. More

by NUNEZALFREDOLUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Chevrolet of Walla Walla responded

We are happy to hear that your service visit was such a positive experience, we are also happy to hear that our shuttle service meet your expectations. If there is anything else that we may assist you with please reach out to our team at 509-529-7000. Thank you and have a great day!!!

November 21, 2025

Dealership Rating
Employee Rating

They handled a problem professionally They got me in quickly, got the job done, and no additional cost More

by CJOHNSON83
Recommend Dealer
Yes

Other Employees Tagged: Jose Fuentes

Dec 10, 2025

Chevrolet of Walla Walla responded

We are happy to hear that Jose in our service department provided you with such a positive experience in our service department. If there is anything else that we may help you out with, please do not hesitate to reach out to our service team at 509-529-7000, option 2 for the service department.

November 15, 2025

Dealership Rating
Employee Rating

Fast, efficient with plenty of information about what is going on with my vehicles status. More

by anytimeinstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Chevrolet of Walla Walla responded

We are happy to hear that Jose in our service department was so helpful and informative when your vehicle was in our service department. Thank you for your review and we look forward to providing you with excellent service in the future. Take care and have a great day.

October 24, 2025

Dealership Rating
Employee Rating

Friendly but non-communicave about service times. Communication needs work. Truck runs well but I thought i was getting it back i. 5 hours not 3 days. More

by JEFF@DAWFARMS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chevrolet Service Department

Nov 03, 2025

Chevrolet of Walla Walla responded

We are sorry to hear that your experience with our service department was less than perfect. Reviews like yours helps us to try and fix issues that may arise in our service department and we are glad that you could let us know that our communication was less than perfect. We will work on getting this corrected for the next time that you visit our service department. Thank you for you business and have a great day!!!

September 30, 2025

Dealership Rating
Employee Rating

They were efficient and met my needs. I would recommend them to my friends and family. More

by Kmartin2699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Chevrolet of Walla Walla responded

Thank you for your review, reviews like yours motivates our team here to provide the very best experience for each and everyone of our customers. If there is anything else that we can assist you with, please don't hesitate to reach out to one of our team members at 509-529-7000, thanks again and have a great day!!!

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