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Jose Fuentes
Jose Fuentes | Page 8
Service Advisor
Chevrolet of Walla Walla
1395 Dalles Military Rd
Walla Walla, WA 99362
74 Reviews
Hello, my name is Jose Fuentes. I was born and raised right here in Walla Walla, Washington, and I take a lot of pride in serving the community I call home. My automotive career began in 2022, starting with oil changes. From there, I worked my way up, gaining hands-on experience and advancing into a certified technician role, where I performed full vehicle repairs and diagnostics. As my experience grew, so did my desire to do more. I wanted a position where I could better support my community and truly help customers not just work on their vehicles, but make sure they felt informed, comfortable, and confident in the decisions being made about their cars. I believe customers deserve honest, clear information, not pressure or being “upsold” on unnecessary repairs. Our goal at this dealership is to be fully transparent, prioritize customer satisfaction, and make every customer feel welcomed and reassured.
Read moreDealership Experience
4 yrs, 8 mos
Industry Experience
4 yrs, 8 mos
Specialties & Trainings
Nissan Service advisor Certified
General Motors Technician Certified
Nissan Technician Certified
74 Reviews
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74 Reviews of Jose Fuentes
November 17, 2024
It took me 2 times to get the recall done. .I tried a couple years ago and never got a call back from the dealership saying they got the part. I had read that this would take a half hour to com .I tried a couple years ago and never got a call back from the dealership saying they got the part. I had read that this would take a half hour to complete but I should give them 1 hr. Maria told me 2 1/2 -3 hrs. Seems a bit ridiculous. Didn't get a call saying it was done at the 2 1/2 hr but it was done. I'm just not impressed with the service. More
by lindadbrown61
Verified CustomerOther Employees Tagged: Maria Fernandez, Minerva Cardenas, Chevrolet Service Department
November 05, 2024
Honestly would never recommend coming to this dealer. I got my car on 9-15-24 and by 10-9-24 it was in for an oil change and a noise complaint. I got told there was nothing wrong with my car. Then i dr I got my car on 9-15-24 and by 10-9-24 it was in for an oil change and a noise complaint. I got told there was nothing wrong with my car. Then i drive to Idaho and back and the noise is louder. I go into the dealer and have a gentleman go on a test drive with me. He said yep there’s a noise I hear it. Then it goes in for “tie rods”. I go to pick it up on 10-31-24 I backed out of the parking spot and it maid the noise agin. I go a block or so down the road and it’s still making the noise. Back to the dealer it gose. At this point I’m beyond mad I express how mad I am I then tell them they have tell 11-1-24 at noon to tell me what is wrong with it. At noon I get a phone call and basically get xxxxxxxxxxxx the entire time. I get mad and I threaten a lower at this point. I get told “we are not friends anymore and I need to come pick up my xxxxing car now”. So I do. My car is honestly in worse condition than when it went in. My steering wheel isn’t straight anymore, My alignment is off, My car is still broken, the noise is getting louder, “but there’s nothing wrong with it”. They used a broken jeep to compare mine to. I test drove that other jeep and the reson I didn’t buy it was because it was making noises, there were dash lights on and plenty of more resons. Tell me how you can come pare 2 broken cars? Needless to say I have been treated like trash. I have been told to shut up and listen. I HAVE BEEN DOWN RIGHT DISRESPECTED. I honestly don’t wish this dealer on my worst enemy. CHEVY OF WALLA WALLA SUCKS AND THE MANAGEMENT IS EVEN WORSE. I hope one day yall can stop screwing over customers but unfortunately I don’t think that day will be anytime soon considering my uncle has had his truck less than a week and it’s already broken. My cousin has had nothing but problems with her car as well. If I would have known that I would have never came to this dealer. Have the day you deserve Chevy of Walla Walla. More
by Haydn.herron1
Other Employees Tagged: Justin Henning, Ron Stratton, Maria Fernandez, Minerva Cardenas, Chevrolet Service Department
October 29, 2024
Service team was very professional and helpful. Their willingness to help and make sure the repair was done right ! Their willingness to help and make sure the repair was done right ! More
by Hegeljustin
Other Employees Tagged: Maria Fernandez, Justin Hegel, Chevrolet Service Department
October 21, 2024
R u k d n g m e &? Y I l k e d u Y I l k e d u More
by R S
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