Jose Inoa
Jose Inoa at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Jose Inoa

Manager

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

Contact Me
3.9
39 Reviews
3.9

39 Reviews

Write a Review

39 Reviews of Jose Inoa

July 04, 2025

Dealership Rating
Employee Rating

🚨 WARNING: THIS DEALERSHIP IS SCAMMING CUSTOMERS – KIA MIAMI LAKES If you’re thinking about buying a vehicle here, stop and read this carefully. What I’m about to share could happen to you too — and I More

by Alberto Altuve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 09, 2025

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Good afternoon Alberto, this is Lance at Miami Lakes Kia (the Finance Director for the store). I wasn't involved in your transaction but I was going through the Google reviews and saw your issue regarding the payoff difference. In your email you mentioned you've been to the dealership dozens of times and spoke to the finance officer. Can you tell me who you talked to? I'm in charge of the finance department and I was never made aware of any payoff differences for your transaction. Can you tell me who you talked to, when you talked to them, etc.? I'd like to look into this. -Lance S.

Jul 09, 2025

Alberto Altuve responded

Hi Lance, thank you for reaching out here as well. This is the same message you already sent me by text. I replied to your text message with all the information you requested — including the names of the people I spoke with and screenshots showing that your own team (Adrián, Jorge, Michael, and my former salesperson Alberto Cedeño) had acknowledged the issue more than a year ago, promised to resolve it, and never followed through. Despite sending you all that evidence directly, I’m still waiting for something to happen — and nothing has happened. At this point, I’ve tried everything. I’ve been extremely patient. I just want this issue to be resolved as promised.

January 21, 2024

Dealership Rating
Employee Rating

The dealership had excellent service, great attention to detail, great salespeople and amazing management. Overall 5 star experience! More

by Alainzubi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Fernandez

November 17, 2023

Dealership Rating
Employee Rating

All of the people I worked with Warren credible. Even the cashier was funny, admitted easy for me. The gentleman who originally helped me show me the car's gave me options. The manager was extremely More

by JOSEVIGO1935
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

Dealership Rating
Employee Rating

Amazing services and great experience the receptivity is huge they make you feel like a family and treat you as family More

by MARIELADIAZ06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 14, 2023

Dealership Rating
Employee Rating

I had an absolute great experience with the purchase process of my vehicle from beginning to end. Thank you so much to everyone especially Jose Inoa, Roberto Matos in financing and Albert Lopez. More

by blue
Recommend Dealer
Yes

Other Employees Tagged: Roberto Castro Matos

Oct 16, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 16, 2023

Dealership Rating
Employee Rating

Very professional courteous and made me feel comfortable and in good hands. Quality of service and amazing options and choices of cars fitting my budget! More

by MAX29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to have you back with us again!

August 19, 2023

Dealership Rating
Employee Rating

Mr. Inoa and his team are awesome. The finance guy is amazing, so sweet and easy going. You just earned a lifetime customer! More

by vailma.roca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Francos, Irving Gonzalez

Aug 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 19, 2023

Dealership Rating
Employee Rating

I wish I could give zero stars! Irresponsible employees but what can you expect when they have careless managers More

by k_aleman86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steven Diaz-Drago, Stephen Kopecy , Giovanni

Aug 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 05, 2023

Dealership Rating
Employee Rating

The worst dealership in the United States, I do not recommend it at all, very bad customer service, there is no professionalism in this place, the truth is that I do not recommend it. Mainly from the p More

by norge rondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Albert El presidente

Aug 05, 2023

norge rondon responded

THE WORST DEALER IN THE UNITED STATES

Aug 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Norge. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 30, 2023

Dealership Rating
Employee Rating

Worst service ever. Still hasn’t registered my vehicle. Called multiple times and doesn’t return calls More

by dmcornell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Francos

Jun 30, 2023

dmcornell responded

Worst service.

Jun 30, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

1
...

Dealership Inventory (2526 Vehicles)

used 2018 BMW 530 car, priced at $17,996
2018 BMW 530
used
Glacier Silver Metallic exterior
Automatic
All-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $51,045
2025 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Four-wheel Drive
used 2022 Chrysler Pacifica car, priced at $15,555
2022 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Tahoe car, priced at $90,200
2025 Chevrolet Tahoe
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $50,935
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $42,185
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive