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Jose Lopez

Overview Reviews (559) Inventory (680)

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Jose Lopez

Jose Lopez | Page 55

Assistant Service Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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4.6

559 Reviews

Overview Reviews (559) Inventory (680)

4.6

559 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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559 Reviews of Jose Lopez

March 09, 2022

Dealership Rating

Employee Rating

I received prompt and courteous service. Was kept informed during the process. I would recommend again. Was kept informed during the process. I would recommend again. More

by port34601

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paula Bean

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Mar 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

March 06, 2022

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Employee Rating

Not happy at all. Can’t be trusted. Brought the cat on for a check engine light only and they told me it was an oil leak. The cat had not been leaking at all but I fig Can’t be trusted. Brought the cat on for a check engine light only and they told me it was an oil leak. The cat had not been leaking at all but I figured they know better. They returned the cat with an a viola leak. Vmhave brought it back twice and still leaking. More

by LDRSHIP132

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Mar 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

March 06, 2022

Dealership Rating

Employee Rating

Jose Lopez has excellent customer service to me and other customers in the area. Will go back. customers in the area. Will go back. More

by ALBARRACINFL76

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 02, 2022

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Employee Rating

Excelente servicio best service ever good people ! Will definitely come back Best experience Will recommend it Will definitely come back Best experience Will recommend it More

by robertoceruto11

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Obregon, Christian Povsic, Carlos Blanco, Felipe Francisco, Matthew Lagares, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis

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Mar 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 01, 2022

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Employee Rating

Jose went out of his way to make sure that I was 100% satisfied and that my issues was resolved satisfied and that my issues was resolved More

by EDDY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 02, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 26, 2022

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Employee Rating

They were wonderful and very helpful. Got the job done smoothly and quickly. Thank you Got the job done smoothly and quickly. Thank you More

by yolyg333

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Miguel Obregon, Carlos Blanco, Felipe Francisco, Matthew Lagares, George Ruiz, Hugo Monterroso, Jorge Del Pino, Paula Bean, Shauna Davis

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Feb 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2022

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Employee Rating

Staff members are courteous, well knowledgeable, kind and attentive. They will hear out your problem and try to resolve it attentive. They will hear out your problem and try to resolve it More

by JOHNSUH001

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Blanco, Paula Bean, Shauna Davis

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Feb 22, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 07, 2022

Dealership Rating

Employee Rating

Crashed my car while in the mechanic..took 4 months to fix..gave it to me with a check engine light on..had to go back..then gave it back to me with a broken catalytic converter..then when it was finally fix..gave it to me with a check engine light on..had to go back..then gave it back to me with a broken catalytic converter..then when it was finally ready, they lost my keys so I couldn’t pick it up.. More

by ROB040587

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Feb 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (ROB040587). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

January 24, 2022

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Employee Rating

Service Rep was helpful n polite. My Dodge 2002 truck was repair on time. I would recommend the Service Dept. repair on time. I would recommend the Service Dept. More

by Midsail

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 24, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 21, 2022

Dealership Rating

Employee Rating

Service was great specially the Manager in the service area was very nice and helpful Thank you all area was very nice and helpful Thank you all More

by grandaantonietta

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 21, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Feb 12, 2022 -

grandaantonietta responded

Thank you 🙌🏻

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