Jose Macias | Page 7

BEST SERVICE EVER. Mitch and Nathaniel were literally the best client advocates we have ever worked with. I recommend them for everyone! Scott was also a fantastic help and super sweet. Everyone who works he best client advocates we have ever worked with. I recommend them for everyone! Scott was also a fantastic help and super sweet. Everyone who works here gives you 110% and make sure you leave satisfied. Best experience ever. More

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Mitch was great! As well as managers Jose and the Darrel! Super fast, informative as well as efficient. Worth the drive and especially the wait. Super fast, informative as well as efficient. Worth the drive and especially the wait. More

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We have been to many dealerships over the years, and have never had an experience as enjoyable as the one at BMW of San Luis Obispo. Not only did they bend over backwards to make our deal happen, but they we never had an experience as enjoyable as the one at BMW of San Luis Obispo. Not only did they bend over backwards to make our deal happen, but they were so quick, and just a pleasure to work with. You kind of expect to get good service from high end dealers, because you are spending a lot of money with them. But when you don't have great credit, and don't don't make a ton of money, the service can change a lot. These guys (and gal) were so kind, and never made us feel like we didn't deserve the car that we really wanted. They are a real team there, and we met every member in our one day working with them. Every one of them had a hand in helping us, and their customer service was above and beyond anything we've ever seen at any dealership, even other BMW dealerships. We drove all the way from Santa Barbara, and it was so worth it! If you want a BMW, make the drive, this team will get you one! More

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An excellent experience all the way around. Everyone we worked with was very nice, very thoughtful, and incredibly professional. Thank you to all for such a great experience, especially Mitch, Daniel, Jose worked with was very nice, very thoughtful, and incredibly professional. Thank you to all for such a great experience, especially Mitch, Daniel, Jose, and Hank! More

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Kevin contacted me quickly after I expressed interest in buying from SLO BMW online. He pointed out the X5 while I was on-line and before I knew it I was scheduling a test drive later that day. Kevin took buying from SLO BMW online. He pointed out the X5 while I was on-line and before I knew it I was scheduling a test drive later that day. Kevin took the time to show various features of the car to ensure that I quickly felt comfortable with driving the car and started customizing the vehicle settings to fit my needs. Kevin was very friendly and followed up several days later to make sure I was getting the most out of the car. More

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Called the dealership from 200 miles away and I was connected with Paul Woodward. He made my process so easy and simple! You earned a life long customer for life my friend. Thank you for helping me get connected with Paul Woodward. He made my process so easy and simple! You earned a life long customer for life my friend. Thank you for helping me get my wife her dream car! More

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Sincere Thanks to everyone at BMW SLO for the awesome experience purchasing my new 540i. Stevie, James, Darrel you are all superstars(10 of 10) experience purchasing my new 540i. Stevie, James, Darrel you are all superstars(10 of 10) More

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Overall experience was great! Everyone was friendly and they made us feel very welcomed . Excellent customer service. Thanks to all the people who helped us they made us feel very welcomed . Excellent customer service. Thanks to all the people who helped us More

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He insulted me, Called me names. Keep in mind i am a loyal BMW customer and had more BMW's in my lifetime than this guy sold cars. loyal BMW customer and had more BMW's in my lifetime than this guy sold cars. More

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The BMW experience was ruined by BMW San Luis Obispo My wife and I are San Luis Obispo County locals and first-time car buyers, we trusted BMW San Luis Obispo for our first-time car purchase and we were My wife and I are San Luis Obispo County locals and first-time car buyers, we trusted BMW San Luis Obispo for our first-time car purchase and we were taken advantage. Our advice: 1.- Ask for the final price of the vehicle, including taxes and fees, and work yourself down. 2.- Don't fill up or sign any forms or provide any personal information until they reveal the real final price that includes taxes and fees. 3.- Review their website for the listed prices 4.- Save any price quote, for some reason their sales manager did not want us to keep the price quotes or compare them one to another. 5.- Be firm when you say NO, take all the information and review it a home with no pressure. 6.- If the sales manager or salesperson promises something, have them put it on the contract. 7.- Worst-case scenario, pay the $250 fee to return the car within 48 hours and get your money back when you signed the contract. The whole BMW experience was ruined by this dealership and its sales manager Jose Macias. We thought that investing for a car in our local BMW was the right thing to do, but instead they took advantage of the situation. In our case, Jose added a extra $2,000 warranty fee that it was clear to my wife and I that was waived and it didn't show on the final price quote. We realized we paid this extra warranty when we got home and reviewed the entire contract with time and no pressure. More

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