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Dealership Experience
7 yrs, 9 mos
Industry Experience
16 yrs, 5 mos
Languages Spoken
Spanish
88 Reviews of Jose Magdaleno
February 15, 2019
Jose and Delano made it easy They made it so easy and worked With my busy schedule. The best part was I didn’t wait around to speak with anyone. Love my new truck! Thank you They made it so easy and worked With my busy schedule. The best part was I didn’t wait around to speak with anyone. Love my new truck! Thank you More
by AMDENTREPAIR
Verified CustomerOther Employees Tagged: Ricky Chavez, Jose Amaya , Delano Palmer
Helpful 
February 04, 2019
Service made easy Had no wait time before Jose my service advisor greeted me. Called me when it was reasdyHe is always very polite. The only difference I notice since Had no wait time before Jose my service advisor greeted me. Called me when it was reasdyHe is always very polite. The only difference I notice since this is my first Toyota is the car is always washed but does not clean the inside. I have always owned a Lexus for the last 20 years. However this is not a big issue , just a note More
by SMART45
February 01, 2019
Service Every time I come in, I always ask for Gerald Battles. Gerald has taken care of me and my family for about 20 years. If it wasn't for Gerald, I woul Every time I come in, I always ask for Gerald Battles. Gerald has taken care of me and my family for about 20 years. If it wasn't for Gerald, I wouldn't buy from this location. More
by AQUINN1243
Other Employees Tagged: Gerald Battles
January 20, 2019
Service Review The service was prompt, the service representative was friendly, and they good quality of work. They were efficient in notifying me with the status The service was prompt, the service representative was friendly, and they good quality of work. They were efficient in notifying me with the status of my car. More
by peggy-franklin
January 19, 2019
Wait time The service i received was excellent but only after i talked to the service manger because of the wait time just to get an oil change. I made an appoi The service i received was excellent but only after i talked to the service manger because of the wait time just to get an oil change. I made an appoint three day in advance just to be told I have a two to three hour wait that crazy. I ask to speak to the manager and he did take care of the issue and all was ok. But i do suggest that you tell your customers up front that it gonna take 2 to 3 hr wait regardless if you set an appoint or not just to get an oil change. More
by jearl1211
Other Employees Tagged: Harold Hurst
January 18, 2019
Excellent service It's always a great experience Jose it goes above and beyond very knowledgeable of any concerns I have. I highly recommend very satisfied customer tha It's always a great experience Jose it goes above and beyond very knowledgeable of any concerns I have. I highly recommend very satisfied customer thank you More
by REYMARINA561
January 10, 2019
Service It’s the best dealership in the area and I trust the service department to do a fantastic job every time keep up the fantastic work It’s the best dealership in the area and I trust the service department to do a fantastic job every time keep up the fantastic work More
by badasstexan83
Other Employees Tagged: Gerald Battles, Colin Marckwardt, Frontis Green, John Decker, Jack Smith , Adrian Brown, David Ezell, Mun Kelley, Jason Williams
December 31, 2018
A Very Disappointed Experience I'm so not happy with my recent visit for service to get an oil change. First of all, how do you set an appointment for oil changes when your driving I'm so not happy with my recent visit for service to get an oil change. First of all, how do you set an appointment for oil changes when your driving habits change from month to month? On my last visit the service guy set an oil change appointment for October 27, however when that date arrived, I was no where near an oil change based on the mileage. My recent visit I was turned away for an oil change because I didn't have an appointment. I've been doing business with this service dept for over 10 years through 3 Toyota cars and never experienced service like this before. Needless to say, I went elsewhere for service and mentioned to the service tech I will not be coming back again. So disappointing. Since this survey will not allow me to submit without selecting individuals that worked with me, which were none because I was turned away because I didn't have an appointment, I selected all individuals in the service. More
by 1SCHIZO1
Other Employees Tagged: Gerald Battles, Frontis Green, John Decker, Jack Smith , Adrian Brown, David Ezell, Mun Kelley, Jason Williams
December 29, 2018
Attentive I have brought my car to this dealership since I moved into the area in 2005. That in itself should say that I have always had good, reliable service. I have brought my car to this dealership since I moved into the area in 2005. That in itself should say that I have always had good, reliable service. My service representative, Mr. Battles, has always been attentive and knowledgeable in helping me make the repair decisions. I would give him more stars if they were available. Jose has also helped me in service when Gerald was out. And Frank has informed me on purchasing a new vehicle. Thank you Atkinson Toyota. More
by Cstockdell
Other Employees Tagged: Gerald Battles, Frank Guerrero
December 22, 2018
Quick friendly service Didn’t try to pressure us into additional services, and literally watched someone RUN to get me car as I was paying. Thank you for not making my famil Didn’t try to pressure us into additional services, and literally watched someone RUN to get me car as I was paying. Thank you for not making my family wait a second longer than necessary! More
by Momof3
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