Jose Perez | Page 18

The service department needs to wake up. They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil change. So since the car is still under warranty they tried to fix it 2 times already and guess what the oil pan is still leaking - I will get back to them on this. In general guys sound professional and polite, but just be aware Mike Giusto Service Manager, after first time service technician failed to fix oil leak I brought the car back to show them oil is still leaking , Mike kept me over there for 2 hours and then came to me and said they can fix oil leak if I do additional service, this means differential oil change and drive battery calibration for around $1000 out of my packet. What the scam! Overall dealership sales department and customer service 5 starts but steer clear from service department since it looks like they don’t know what they are doing. . Just last minute if you change oil with them they will not replace your oil filter, it is confirmed by my trustful mechanic. More

by TABOAN Verified Customer Verified Customer

Report | Print

Biggers Mitsubishi is a quality dealership that has provided me peace of mind for over 20 years with my Mitsubishi vehicles. provided me peace of mind for over 20 years with my Mitsubishi vehicles. More

by PTANKERSLEY Verified Customer Verified Customer

Report | Print

Mike and Keith have my back. For nearly 20 years, I have trusted them. Their Service department is extraordinary because the customer comes first. Highly recommend they and For nearly 20 years, I have trusted them. Their Service department is extraordinary because the customer comes first. Highly recommend they and their service team at Biggers Mitsubishi. More

by Familyguy123 Verified Customer Verified Customer

Report | Print

Service department is great. I called in the morning to see if they had time to do an oil change. Jose was able to get me in at 1:30. Service has always been able to help me o I called in the morning to see if they had time to do an oil change. Jose was able to get me in at 1:30. Service has always been able to help me out when I called. I also needed new tires so they were kind enough to give me a loaner which I appreciated.. More

by gartnerkl Verified Customer Verified Customer

Report | Print

Friendly, good follow through and easy to work with. Easy to schedule. Would like more coupons for discounts throughout this the year. Easy to schedule. Would like more coupons for discounts throughout this the year. More

by mwkw0513@att.net Verified Customer Verified Customer

Report | Print

Jose Perez& mechanic Kurt were very kind &helpful. All service& office staff are always polite.I would highly recommend purchasing from them & servicing your car there. All service& office staff are always polite.I would highly recommend purchasing from them & servicing your car there. More

by EP Verified Customer Verified Customer

Report | Print

Great auto repair maintenance and explanation of work needed to repair my car. Short waiting time for car to be done. needed to repair my car. Short waiting time for car to be done. More

Report | Print

Everything was great. People are nice and helpful. They did a job very fast and professional. People are nice and helpful. They did a job very fast and professional. More

by shubinphotos Verified Customer Verified Customer

Report | Print

Accommodating. Welcoming and friendly to the customers. The peace of mind knowing you are driving a safe and quality serviced vehicle!! Welcoming and friendly to the customers. The peace of mind knowing you are driving a safe and quality serviced vehicle!! More

by CA3FM Verified Customer Verified Customer

Report | Print

Really friendly staff and the work was done fast, they offer me everything I need it offer me everything I need it More

by AGOSTOYAMILEX Verified Customer Verified Customer

Report | Print