Jose Rocha Jr
Jose Rocha Jr at Manly Honda

Jose Rocha Jr | Page 22

Service Advisor...

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
4.9
961 Reviews

I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!

Dealership Experience

9 yrs, 7 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

4.9

961 Reviews

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961 Reviews of Jose Rocha Jr

March 28, 2022

Dealership Rating
Employee Rating

Easy to make appointments. Friendly staff with good customer service. They accommodated my hand wash request for my truck! More

by ng0318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

Very friendly and everyone is super on top of what clients need or request. They always take the time to explain any questions that a client has More

by GOMEZEVELYN024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 28, 2022

Dealership Rating
Employee Rating

Very professional, great communication and awesome service. Manly's service department solidified that we made the right decision to buy our Honda. More

by GARYEMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Susan Geasland

March 27, 2022

Dealership Rating
Employee Rating

Jose Rocha was so helpful in navigating my insurance to be able to minimize my out of pocket expense for my vehicle repair. He definitely saved me from a financial wreck at the moment. Thank you for taking More

by LIZESPINOZAA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2022

Manly Honda responded

Hi LIZESPINOZA, Thank you for taking the time to provide us with valuable feedback, it means a lot! We look forward to your next service visit. Have a great rest of your Sunday and the upcoming week! Thank you for being the best part of Manly Honda! Warmest regards, Jose Rocha Jr Drive Manager 707 .535.1163 - jrocha@manlyauto.com

March 26, 2022

Dealership Rating
Employee Rating

The service was quick and excellent! ! Jose showed great patience in show me features on my car. More

by Juju
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

March 24, 2022

Dealership Rating
Employee Rating

I bring my car in every time, everyone is nice and friendly. Almost time to take in my car again for scheduled maintenance! Any issues that pop up are worked out quickly. Thanks Team Manly More

by dudewiththebluetyper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , América Arciga Quiroz, Maria Vasquez

March 24, 2022

Dealership Rating
Employee Rating

Customer service was great. But technicians was the must horrible experience I had. They forgot to assemble some parts and I need return back for fix again. I lost time and gas. More

by NORMAORTIZ2270
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: América Arciga Quiroz, José Rocha Jr. Was the unprofessional technician

Mar 24, 2022

Manly Honda responded

Hi NORMAORTIZ2270, Thank you for choosing Manly Honda; we value you and your business. Apologies that we didn't provide you with a 5-star service experience. Is there a phone number or repair order number I can reference? We love to get your valuable feedback. Warmest regards, Jose Rocha Jr Drive Manager 707 535 1163 - jrocha@manlyauto.com

March 18, 2022

Dealership Rating
Employee Rating

Simply the best customer service from a dealership. From a personal greeting as you arrive to a pleasant waiting area, it’s wonderful. America is a knowledgeable service tech. Your staff inside made su More

by STANWALKER5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice , América Arciga Quiroz

Mar 18, 2022

Manly Honda responded

Hi STANWALKER5, We appreciate your valuable feedback and choosing Manly Honda for your vehicle service needs. Have a fabulous upcoming weekend, and see you next time. Warmest regards, Jose Rocha Jr Drive Manager jrocha@manlyauto.com - 707 535 1163

March 16, 2022

Dealership Rating
Employee Rating

Despite how busy they are, they manage to maintain a level of professionalism and courtesy. Multiple team members check in with you while in the lobby to make sure that you have been acknowledged. Durin More

by JGAMBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: América Arciga Quiroz, Ron Timms

Mar 16, 2022

Manly Honda responded

I appreciate the feedback. It means a lot to us. We look forward to seeing and assisting you soon! Warmest regards, Jose Rocha Drive Manager jrocha@manlyauto.com - 707.535.1163

March 15, 2022

Dealership Rating
Employee Rating

Very good service super helpful . Was very nice when I asked questions I had . Recommend More

by GISELLELUNA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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