Jose Rocha Jr | Page 73

Excellent Service Experience The service I received from Jose was over and above what I expected. He went out of his way to explain all items that were done and what needed to be The service I received from Jose was over and above what I expected. He went out of his way to explain all items that were done and what needed to be done. Jose does an excellent job always every time I have my Ridgeline serviced. More

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Great service Really appreciated the organized, friendly assistance from beginning to end. I was there because of air bag recall.. Appreciated the extra checks & c Really appreciated the organized, friendly assistance from beginning to end. I was there because of air bag recall.. Appreciated the extra checks & cleaning of my car. Thank you! More

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Gracias Hola José Rocha te estoy contestando para darte a saber que mi experiencia contigo fue agradable y quede satisfecho con el Servicio espero que mi sig Hola José Rocha te estoy contestando para darte a saber que mi experiencia contigo fue agradable y quede satisfecho con el Servicio espero que mi siguiente vicita yo Vuelva a decir lo mismo gracias !!!!! More

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Service was complete and on time No problems checking in, service rep Jose Rocha was very clear on service required and the expected completion time was accurate. Cost was reasonable No problems checking in, service rep Jose Rocha was very clear on service required and the expected completion time was accurate. Cost was reasonable and my Honda runs reliably. More

by OXWHEEL49 Verified Customer Verified Customer

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Super Experience!! Yesterday on a long road trip driving my son to college we got a warning light in my 2017 Honda Ridgeline right outside Santa Rosa on the 101. I cal Yesterday on a long road trip driving my son to college we got a warning light in my 2017 Honda Ridgeline right outside Santa Rosa on the 101. I called Manly Honda and was told bring my truck in and they would check it for me immediately even without an appointment. Everyone in the dealership were very friendly and helpful. My service advisor, Jose Rocha, was amazing. He reassured me the most experienced technician would investigate the problem and even offered to pay an Uber to take my son and I out to lunch. After they finished with my truck I was on the road again driving up to Humboldt State with confidence. I also had a complimentary license plate frame with Dog Lover Manly Honda put on. I really wish they were located in my hometown of Santa Maria😊 More

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Superior Service Jose Rocha goes over and above in customer service. He was patient with me as I asked plenty of questions and then took time to research other service Jose Rocha goes over and above in customer service. He was patient with me as I asked plenty of questions and then took time to research other service providers. He won the bid and had excellent communication. He communicated clearly the whole time and I am happy with the work and the price. Jose works very hard and has my trust and respect. More

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Bill Robertson is excellent brought car in for 8000 mile service. Was told half way thru service that I had a bad tire and then waited longer than the hour and half I was initial brought car in for 8000 mile service. Was told half way thru service that I had a bad tire and then waited longer than the hour and half I was initially told to replace the tires. More

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Amazing customer service My tire blew on the freeway Sunday night and Jose Roche assisted me quickly on Monday ordering new tires. He arranged for Mandi to meet me early Tuesd My tire blew on the freeway Sunday night and Jose Roche assisted me quickly on Monday ordering new tires. He arranged for Mandi to meet me early Tuesday AM so I wouldn't have to Cancel my appointments. Jose had all my paperwork ready to go to get me in and out. Thank you! Mandi and Jennifer provided amazing service. I was was pushed for time and because Jose had communicated the evening before, Mandi walked me over to Jennifer who quickly processed the rental paperwork. Thanks to them, I was 30 mins early. Thank you all for the amazing customer service. More

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Great service The staff was friendly, the service great. The waiting areas were clean, chairs comfortable, free coffee was available and a TV to watch was there. The staff was friendly, the service great. The waiting areas were clean, chairs comfortable, free coffee was available and a TV to watch was there. More

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Good care again I always get reliable service and am happy with my Honda Civic. The price for this service was reasonable with the use of a coupon. I always get reliable service and am happy with my Honda Civic. The price for this service was reasonable with the use of a coupon. More

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