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Jose Rocha Jr
968 Reviews
I'm here to listen to your needs and guide you through the repair and maintenance process. I want your car to run for a long time! Estoy aquí para escuchar sus necesidades y guiarlo a través del proceso de reparación y mantenimiento. ¡Quiero que tu coche funcione durante mucho tiempo!
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
14 yrs, 3 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
968 Reviews
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968 Reviews of Jose Rocha Jr
February 28, 2019
Great Service Experience To me Jose Rocha is awesome. I remember the very first time i came to Manly's auto service there was a glitched in the parts order department. They or To me Jose Rocha is awesome. I remember the very first time i came to Manly's auto service there was a glitched in the parts order department. They ordered the wrong one. Jose helped me ease my problem and fixed my car with no delay. More
by Carmphil143
Other Employees Tagged: Hugo Mendez, Julie Costa , Bob Bradbury, Bill Robertson
February 28, 2019
Excellent Honda service is excellent! Very organized and supportive. Jose was friendly and polite Justin was polite as well Beejan was efficient and down Honda service is excellent! Very organized and supportive. Jose was friendly and polite Justin was polite as well Beejan was efficient and down to earth. 😊 Everything was done efficiently. Thanks so much . More
by KELLIPRICHARD2
Verified CustomerOther Employees Tagged: Justin Allen, Beejan Roohian
February 26, 2019
Long Wait After Check-in, but Great Service I always have had good service with all the technicians I've worked with. Very good personalities. friendly and yet very professional. My only compl I always have had good service with all the technicians I've worked with. Very good personalities. friendly and yet very professional. My only complaint is if I have an appointment at say 10:30, I usually have to wait 45 minutes before I could even talk to anybody. To be honest that irritates me. If you can't see me until 11:15. don't make my appointment until 11:15. I do appreciate the new coffee machine and the warm cookies (when they have them). I usually drop my car off so I have to wait 45 minutes before I can just give them my keys so I think something needs to change with that routine. I appreciate the people that work there. I appreciate the Wi-Fi and the effort to make your waiting less boring. However, I have better things to do than wait around for 45 minutes to an hour after my scheduled appointment before I can see my technician. More
by JJDQ
Other Employees Tagged: Cory McMurray, Bill Robertson, Hawaiian Mike
February 25, 2019
No Worries Total customer service... Makes sure the customer understands what will be done to their vehicle. Checks with customer before doing any extra work on Total customer service... Makes sure the customer understands what will be done to their vehicle. Checks with customer before doing any extra work on vehicle. More
by dcwil86
February 25, 2019
Thank you for oil change! Every time I go this service center, I have very good experience. Oil change is done, check my car here and there and lastly I got very clean car! Every time I go this service center, I have very good experience. Oil change is done, check my car here and there and lastly I got very clean car! More
by Juliewte
February 25, 2019
Battery replacement It was a busy morning and it took about 1 hour from check in to be seen by the customer service representative. After that, Jose helped make a plan a It was a busy morning and it took about 1 hour from check in to be seen by the customer service representative. After that, Jose helped make a plan and get me an Uber back to my house so that I could continue with my day. I was texted when my replacement was done and picked up my car after that relatively quickly. More
by BRANDON.CORTEZ
February 20, 2019
Excellent service. I wanted to rave about a service employee. His name is Jose Rocha. He was so professional and answered all my ?’s. He is also one of the kindest peopl I wanted to rave about a service employee. His name is Jose Rocha. He was so professional and answered all my ?’s. He is also one of the kindest people I’ve ever met. He knew just what was going on with my car and handled things in a timely matter. If he hasn’t had a raise recently, then he deserves one. His attitude was so refreshing and he really seems like he enjoys his job. Job well done Jose. I will not go to anyone else there. Thank you. More
by Beth
February 20, 2019
Jose was great. He explained what was needed and found a sale on one of the items and the service was prompt once I got to Jose. Unfortunately he was not alerted to m He explained what was needed and found a sale on one of the items and the service was prompt once I got to Jose. Unfortunately he was not alerted to my arrival for my appointment and I had to wait almost one hour before getting to Jose, everything after that was great. More
by fran94954
February 19, 2019
Always satisfied with the service center's work. I've used Many Honda for service for my Honda vehicles for over 12 years and they are always professional and do great work. The people who work in th I've used Many Honda for service for my Honda vehicles for over 12 years and they are always professional and do great work. The people who work in the Service Dept. are very courteous and welcoming. Jose did a wonderful job informing me about my service recently and in giving me updates. More
by MARILYNCAN
Other Employees Tagged: I would if I could remember their names. One woman was very new and I thought she was very helpful. One person also brought freshly baked cookies around.
February 18, 2019
Jose is great fast service and excellent customer service, I highly recommend this place and Jose takes care of every detail to make your Honda experience the best fast service and excellent customer service, I highly recommend this place and Jose takes care of every detail to make your Honda experience the best More
by TRISTAN6904
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