Jose Rocha Jr | Page 90

Another Great and Friendly Service Appointment Manly Honda does a fantastic job servicing my car. No troubles, no delays, always prompt and fairly priced. From the moment I walk in with the keys to Manly Honda does a fantastic job servicing my car. No troubles, no delays, always prompt and fairly priced. From the moment I walk in with the keys to moment I leave, I am greeted with friendly and honest service. Highly recommend! More

by Jay Verified Customer Verified Customer

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I love Manly Honda I always have a great experience at Honda service. I actually want to buy another Honda just so I can continue to have my car serviced here. I'm waiti I always have a great experience at Honda service. I actually want to buy another Honda just so I can continue to have my car serviced here. I'm waiting for Honda to make a new Element! More

by ODESSAGUNN Verified Customer Verified Customer

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Fast, Efficient and Courteous Service! Can't say enough about how well run and efficient the whole Manly Honda experience has been! From the purchase of my 2017 Honda CR-V about 6 months ag Can't say enough about how well run and efficient the whole Manly Honda experience has been! From the purchase of my 2017 Honda CR-V about 6 months ago to the scheduling for a first service and the experience with that, there are no complaints. The dealership puts others I've been to, Honda and other manufacturers, to shame in my opinion! All the Manly staff are easy to talk to, quick to ask if you need help or direct you to the proper person to help you. The Showroom, Service desks and lounge, Parts Dept and actual Service garage are kept so clean and neat, the customer knows the Service Writers and Mechanics will be doing their part to get the customer back out on the road as soon as possible. I live in Novato and there are many Honda dealers closer to my home or within the same distance as Manly in Santa Rosa but the entire experience with Manly Honda has made the extra drive worth the effort and I will take my CR-V to no other dealer! More

by 2PATZ Verified Customer Verified Customer

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Great service yesterday from Carlos and Jose After a maintenance service, I found my windshield fluid empty. I mentioned this in an emailed service survey that was sent to me a few days later. After a maintenance service, I found my windshield fluid empty. I mentioned this in an emailed service survey that was sent to me a few days later. I got a phone call from Carlos almost immediately after posting. He was so nice and said I could bring the car in immediately. Maybe it had a leak. The next morning I heard from Jose, as well. I brought my car in without an appointment and had the problem resolved in about 10 minutes. Maybe less. As an old lady, I truly appreciated the kind manner of both Carlos and Jose. More

by A grandmother Verified Customer Verified Customer

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Feals like working with family I began in the 1980s bringing my 1982 Accord (purchased used) in for service. I was NEVER pushed to buy anything. They, beginning with Mike Ruggles, I began in the 1980s bringing my 1982 Accord (purchased used) in for service. I was NEVER pushed to buy anything. They, beginning with Mike Ruggles, cared about my welfare more than money. Sometimes if money was a little short for me, I would ask if a certain procedure could wait for the next service. Often whoever was helping me would say 'yes,' but then I always brought my vehicles in for regular service. After purchasing a used 2002 Odyssey in 2003, it began its regular visits to Manly Honda Service with the same great results. I can't say enough good about your service department. I will take my vehicles to no other service. I trust them 100%! Now to December 2017, after a left-turner cut the corner too short, damaging my Odyssey, and his insurance wanted to total it. I had a small dilemma, what they would pay me would just cover the repair & my Odyssey was 16 yrs old with 205,000 miles. Although it still ran great, I decided it was time to buy a new vehicle. I talked to Mandi Sumner in Customer Service Upgrade. She selected Cory McMurray to help me. I downsized to a 2018 CR-V Touring AWD. Cory has been very helpful and I really enjoyed working with him. He never pushed me to add items, just listened to my desires and put it together for me. As I completed the financing paperwork, Mike Ruggles and Cory led me to Dave Sambad. Dave is a very kind gentleman who explained the paperwork and warranties. I had already been pre-approved for the loan at RCU, so the paperwork was quick and easy. This is the first time I have purchased a vehicle from Manly Honda. Maybe because I have been coming to Manly for so many years & know so many by name, it was like working with family during this entire process. Thank you Mr. Manly for your faithful employees who take pride in their work & care for your customers. You can be very proud of your employees. They have earned you your 5 Star rating. They are the Top!! By the way, I REALLY LIKE my new CR-V! More

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Scheduled Maintenance My car was ready when promised. The staff was friendly and efficient. Waiting area was bright and cheerful. The shuttle will take you home (or to t My car was ready when promised. The staff was friendly and efficient. Waiting area was bright and cheerful. The shuttle will take you home (or to the mall, a theater, etc.) and also pick you up to retrieve your car. More

by CREVELING Verified Customer Verified Customer

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Very Friendly Very good experience. The service department was very friendly and kept me informed the entire time during service so I knew what was going. My car wa Very good experience. The service department was very friendly and kept me informed the entire time during service so I knew what was going. My car was done sooner than expected. Would highly recommend. More

by jessicadecarlo84 Verified Customer Verified Customer

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Professional Service at a Reasonable Price I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean, comfortable lounge. Jose reviewed the work performed and asked if I had any questions. With coupon, price was very reasonable. More

by BILLINSR Verified Customer Verified Customer

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Informative service reps/Shuttle Service Good The service reps were informative and seemed competent. They were able to relay the exact details of my service and the purpose for each item. The The service reps were informative and seemed competent. They were able to relay the exact details of my service and the purpose for each item. The shuttle was very helpful in getting back to pick up my car. I noticed that riders do not tip the drivers as they should. These people driving you around would have a living wage if everyone gave them a dollar or even 50 cents. Let's all help each other. More

by Woodstock007 Verified Customer Verified Customer

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Good work identifying and correcting a manufacturer flaw The team at Manly had not seen this particular problem before, but when research revealed the flaw they were quick to schedule the needed repair, prov The team at Manly had not seen this particular problem before, but when research revealed the flaw they were quick to schedule the needed repair, providing a loaner for the two days required. When repair time stretched out a bit, they added an interior clean and car wash to the mix. Overall prompt and courteous experience, and car functions perfectly now. More

by dmf Verified Customer Verified Customer

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