Jose Rocha Jr | Page 92

Good time Fast, efficient service. Was advised of the work and parts that were needed and when car would be ready, also estimate of cost. Car was ready sooner t Fast, efficient service. Was advised of the work and parts that were needed and when car would be ready, also estimate of cost. Car was ready sooner than estimate More

Report | Print

Cheapest Oil Changein Santa Rosa CA Staff is friendly. Honest. I called over 10 oil change centers, including where I bought my Honda Odyssey, and Manly Honda is the cheapest. Plus they Staff is friendly. Honest. I called over 10 oil change centers, including where I bought my Honda Odyssey, and Manly Honda is the cheapest. Plus they service Honda vehicles all day everyday so they have a huge knowledge on what to look for and what to recommend. The lounge is very comfortable and shuttle service is offered to home or work until you can pick up your car. I only go to Manly Honda as their quotes on other repairs I have had were also lower than anyone else in the area. More

by EVAELBEZE Verified Customer Verified Customer

Report | Print

First Service We recently moved to Sonoma County from the East Bay and took our 2010 Accord to Manley Honda for service primarily because of some grinding noises We recently moved to Sonoma County from the East Bay and took our 2010 Accord to Manley Honda for service primarily because of some grinding noises we heard when slowing down and braking. The service rep who handled our service, Jose Rocha, suggested that we have a 60K service done to establish a baseline (and to ensure that there were no significant items that we should address). As it turned out, our car needed front and rear brakes so Jose's recommendation was spot-on. Jose was very personable and impressed us with his honesty -- something we have not always encountered when having our cars serviced. As an example, we told him that the tire TPMS sensor light appeared on the dash, but not consistently. He recommended not to do anything about this sensor until we replace our tires; this approach would save us some $$ by not having to pay twice for essentially the same. service.. The service area/waiting room was clean and bright and very comfortable,making the wait very pleasant. All the other personnel seemed very friendly and happy to be working at Mandy Honda. More

by MICHAELEGGER Verified Customer Verified Customer

Report | Print

Very satisfied customer !! Our service advisor was Jose, he is the best , very friendly.knowledgeable, follows up on the work needed to correct out problem we had with our Acco Our service advisor was Jose, he is the best , very friendly.knowledgeable, follows up on the work needed to correct out problem we had with our Accord , arranged a free loaner car and keeps you posted always....he is awesome and our car is running like new......thanks so much Jose !! More

Report | Print

Had some accessories installed I was really impressed with the quality and workmanship of the installation of my Tonneau cover and the body side moldings. I am really particular abo I was really impressed with the quality and workmanship of the installation of my Tonneau cover and the body side moldings. I am really particular about accessories installed on a brand new vehicle and Manly got it right! They also worked with me on the price a bit. These folks are really working hard to get your business and it seems to me that they do everything right. Great dealership. I checked the boxes below for all of the folks I have dealt with at this dealership and they were all excellent, as in 5 stars excellent. They were all friendly, listened well, were knowledgeable and effective in both the sales and service department. Love the new Ridgeline. More

by WKC48 Verified Customer Verified Customer

Report | Print

Thanks for a job well done....! What was supposed to be our most recent semi-annual routine service of our 2006 CR-V, produced some totally unexpected results. --- One of the great What was supposed to be our most recent semi-annual routine service of our 2006 CR-V, produced some totally unexpected results. --- One of the great things about the Manly Honda service organization I have found over many years, is the broad and consistently high level of professional competence of the advisors as well as the service specialists. But once in a while even the automotive experts are facing challenges. With our car it turned out to be an unusually erratic action of the window-washer system. It appears that a rat residing in our garage may have developed a liking to the window-washer fluid and had tapped the supply lines in several carefully selected and hidden places. Jose Rocha was our Service Advisor that day and deserves a lot of credit along with the service technician to help quickly resolve and fix a challenging car problem. He focused on keeping the maintenance costs within reason and made certain that our car was ready to be picked-up as promised on time! ------ Thanks for a job well done by a team of really dedicated automotive professionals. H.S.Hofmann More

by HSHOFMANN Verified Customer Verified Customer

Report | Print

Helpful and courteous Workorder 552251, Service Advisor Jose Rocha 1397 The night before my service appointment, I had evacuated for a second time from a wildfire area in Workorder 552251, Service Advisor Jose Rocha 1397 The night before my service appointment, I had evacuated for a second time from a wildfire area in Rincon Valley. Jose is a very friendly and professional person. His conversation took care of business while conveying an honest concern for those affected by the wildfire. More

by DANJDRUMMOND Verified Customer Verified Customer

Report | Print

Awesome Service This is a smoothly running operation from the time I was greeted as I pulled in driveway, to the reception area where I waited to an advisor. I was a This is a smoothly running operation from the time I was greeted as I pulled in driveway, to the reception area where I waited to an advisor. I was assigned to Jose, he explained what they would do, the time involved and offered me shuttle service if I needed it. There was a cappuccino machine and cookies and a television to make the wait easier. After the service was completed, Jose went over what was done and I paid the bill. I was very impressed! More

by ISELA_COOK Verified Customer Verified Customer

Report | Print

Very good The service was good it the seller was very peasant the only think I did not like it was that he was helping 2 clients at the time. The service was good it the seller was very peasant the only think I did not like it was that he was helping 2 clients at the time. More

by CANDELARIAPEREZ91 Verified Customer Verified Customer

Report | Print

Very pleasant experience Service was fast and reasonable. The waiting area has free wi-fi, cookies, and coffee/hot chocolate machine. They also offer a free shuttle service. Service was fast and reasonable. The waiting area has free wi-fi, cookies, and coffee/hot chocolate machine. They also offer a free shuttle service. More

by P. Day Verified Customer Verified Customer

Report | Print