Jose Rocha Jr | Page 92

Professional Service at a Reasonable Price I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean I made an appointment and was met when I arrived. Car moved to service area and job was completed quickly and professionally while waiting in a clean, comfortable lounge. Jose reviewed the work performed and asked if I had any questions. With coupon, price was very reasonable. More

by BILLINSR Verified Customer Verified Customer

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Informative service reps/Shuttle Service Good The service reps were informative and seemed competent. They were able to relay the exact details of my service and the purpose for each item. The The service reps were informative and seemed competent. They were able to relay the exact details of my service and the purpose for each item. The shuttle was very helpful in getting back to pick up my car. I noticed that riders do not tip the drivers as they should. These people driving you around would have a living wage if everyone gave them a dollar or even 50 cents. Let's all help each other. More

by Woodstock007 Verified Customer Verified Customer

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Good work identifying and correcting a manufacturer flaw The team at Manly had not seen this particular problem before, but when research revealed the flaw they were quick to schedule the needed repair, prov The team at Manly had not seen this particular problem before, but when research revealed the flaw they were quick to schedule the needed repair, providing a loaner for the two days required. When repair time stretched out a bit, they added an interior clean and car wash to the mix. Overall prompt and courteous experience, and car functions perfectly now. More

by dmf Verified Customer Verified Customer

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Just purchased a new Honda Odyseey 2018 My experience was excellent. I got superior service from Justin Allen in sales and Dave Sambad the finance manager. I got great price selling my 2016 Odyseey and a great deal for a new Odyseey2018. I'm very satisfied. More

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Great Service Once again a great service experience. Great crew. All associates very friendly and helpful. Will continue to use Manly Honda as our Service and sal Once again a great service experience. Great crew. All associates very friendly and helpful. Will continue to use Manly Honda as our Service and sales dealership. More

by GARYPIPER31 Verified Customer Verified Customer

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Great experience Luke and Jose are awesome! I always feel well taken care of and love the cleanliness of the facility as well as the friendliness of the staff. Luke and Jose are awesome! I always feel well taken care of and love the cleanliness of the facility as well as the friendliness of the staff. More

by MIKE.BRYANT Verified Customer Verified Customer

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Excellent Service I've been taking my 2005 CRV to Manly Honda in Santa Rosa since I purchased it. I've worked with both Bill Richardson and more recently, Jose Rocha Jr I've been taking my 2005 CRV to Manly Honda in Santa Rosa since I purchased it. I've worked with both Bill Richardson and more recently, Jose Rocha Jr. Both provide outstanding service. This last time, my car was making a funny noise when starting. Jose quickly thought to search my service records to see if the problem had been mentioned before. Sure enough the belt had been tagged for a recommended service. While the car was being serviced the repair tech noticed one of my tires was extremely low. He found a nail in the tire that I wasn't aware of. It was a twenty dollar fix instead of my needing to replace two tires. If you need to wait for a short service, like a basic oil change, the waiting room is clean and spacious. It's a relaxing environment to enjoy a cup of delicious coffee from their amazing coffee machine. Sometimes it's the small things that can make a real difference in your overall experience. I'd say that Manly Honda strives to be the best at what they do. They used to wash your car on top of everything else. I think they will be bringing that amazing service feature back in the future. It's wonderful to pick up a clean car. Thanks Manly Honda! More

by CWILD Verified Customer Verified Customer

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Good time Fast, efficient service. Was advised of the work and parts that were needed and when car would be ready, also estimate of cost. Car was ready sooner t Fast, efficient service. Was advised of the work and parts that were needed and when car would be ready, also estimate of cost. Car was ready sooner than estimate More

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Cheapest Oil Changein Santa Rosa CA Staff is friendly. Honest. I called over 10 oil change centers, including where I bought my Honda Odyssey, and Manly Honda is the cheapest. Plus they Staff is friendly. Honest. I called over 10 oil change centers, including where I bought my Honda Odyssey, and Manly Honda is the cheapest. Plus they service Honda vehicles all day everyday so they have a huge knowledge on what to look for and what to recommend. The lounge is very comfortable and shuttle service is offered to home or work until you can pick up your car. I only go to Manly Honda as their quotes on other repairs I have had were also lower than anyone else in the area. More

by EVAELBEZE Verified Customer Verified Customer

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First Service We recently moved to Sonoma County from the East Bay and took our 2010 Accord to Manley Honda for service primarily because of some grinding noises We recently moved to Sonoma County from the East Bay and took our 2010 Accord to Manley Honda for service primarily because of some grinding noises we heard when slowing down and braking. The service rep who handled our service, Jose Rocha, suggested that we have a 60K service done to establish a baseline (and to ensure that there were no significant items that we should address). As it turned out, our car needed front and rear brakes so Jose's recommendation was spot-on. Jose was very personable and impressed us with his honesty -- something we have not always encountered when having our cars serviced. As an example, we told him that the tire TPMS sensor light appeared on the dash, but not consistently. He recommended not to do anything about this sensor until we replace our tires; this approach would save us some $$ by not having to pay twice for essentially the same. service.. The service area/waiting room was clean and bright and very comfortable,making the wait very pleasant. All the other personnel seemed very friendly and happy to be working at Mandy Honda. More

by MICHAELEGGER Verified Customer Verified Customer

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