It was a good experience.
No pressure, just a trade of options and information I'd recommend him to others.
No pressure, just a trade of options and information I'd recommend him to others.
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by mkelso1263
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
May 04, 2026 -
Norm Reeves Honda Superstore Cerritos responded
This reads like a calm, well-played chess match. Every move is intentional, nothing forced, just options and clarity the whole way through. We appreciate your recognizing that approach, and the recommendation means a lot to us.
Great experience from start to end.
Jose Sanchez made this a 10 with keeping it extremely simple, mellow, yet professional. He explained everything to the T and answered every question
Jose Sanchez made this a 10 with keeping it extremely simple, mellow, yet professional. He explained everything to the T and answered every question I asked.
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by rightde21
Verified Customer
Verified Customer
Mar 23, 2026 -
Norm Reeves Honda Superstore Cerritos responded
Jose led the whole experience like a calm conductor, keeping things simple, professional, and easy to follow. He clearly made sure every question was answered, and everything was crystal clear. Is there anything else we can do to make sure your experience is a full five stars?
Completely satisfied with Mr Sandez and Mr Wong for their
service and help.Would recommend dealer to anyone pleasure to do business with all
.
service and help.Would recommend dealer to anyone pleasure to do business with all
.
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by kandk92
Verified Customer
Verified Customer
Feb 18, 2026 -
Norm Reeves Honda Superstore Cerritos responded
When service is handled with care, people talk. Thank you for trusting our team and for being willing to recommend us to others.
Jose Sanchez had lots of patience The environment was
great .Dedicate his time while we were there, didnt feel rushed.
great .Dedicate his time while we were there, didnt feel rushed.
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by Sandramarlene72
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
Jan 05, 2026 -
Norm Reeves Honda Superstore Cerritos responded
That sounds like the kind of service experience that feels calm and unhurried, like settling into a chair by a warm fireplace. Jose’s patience and dedication clearly made the environment feel comfortable, not rushed, and that makes all the difference. We’re so glad you felt supported the entire time you were here, and we’ll be sure to share your kind words with him.
José is very knowledgeable in his field and answered all
of our questions. His help did not stop after the sale but he also kept in touch with us through finance and all the way till the end of the car buyi
of our questions. His help did not stop after the sale but he also kept in touch with us through finance and all the way till the end of the car buying process.
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by Caesar.Estrada
Dec 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Caesar, it sounds like José knew every answer and never left a question unanswered. From the first conversation through finance and the final steps, he stayed fully in the game. We’re glad you had a smooth, well-guided experience from start to finish.
José Sánchez helped us get the car that we wanted 100% He
was patient and resourceful. He was on top of the progress of the loan application. He made it happened. If you need a new Honda he is the go to guy.
was patient and resourceful. He was on top of the progress of the loan application. He made it happened. If you need a new Honda he is the go to guy. Our family has bought 4 cars from him. He is experience and he is bilingual. Habla español. Don’t waste time go see him and he will help you.
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by Lorena.Estrada
Dec 03, 2025 -
Norm Reeves Honda Superstore Cerritos responded
It’s fantastic hearing how José guided you through the whole process and helped you secure exactly what you were looking for. His experience and bilingual support make him a real standout. We’re grateful for your continued trust and thrilled to be part of your family’s car-buying journey.
Loved the service.
It was smooth and quick. I definitely will recommend others to this location due to its efficiency.
It was smooth and quick. I definitely will recommend others to this location due to its efficiency.
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by zamudio_andrew
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Sanchez
Nov 19, 2025 -
Norm Reeves Honda Superstore Cerritos responded
A service visit that plays out like a clean, catchy track? We’ll take that rhythm any day. Thanks for sharing the love, Andrew.
I recently purchased a new car and was blown away by the
level of customer service Jose provided. A knowledgeable sales Man and the checkout process was smooth. I will definitely be returning!
level of customer service Jose provided. A knowledgeable sales Man and the checkout process was smooth. I will definitely be returning!
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by melanyverdin004
Oct 31, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Sounds like Jose turned your car-buying experience into a total treat! 🍭 We’re thrilled to hear everything went smoothly and that you’ll be returning. We’ll ensure that your customer service is as sweet as a Halloween candy bowl on your next visit.
Great experience every single time I go.
Would recommend Jose and norm reeves Honda to everyone I know.
Would recommend Jose and norm reeves Honda to everyone I know.
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by Miguelcortes991
Oct 31, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Who you gonna call? Norm Reeves Honda! 👻 Jose and the crew are always ready to bust away any car-buying worries and keep things running like magic. We appreciate your loyalty and can’t wait to see you haunt the showroom again soon, Miguel!
Best customer service dealer I’ve experienced .
. took care of my care issues great prices and their fast on returning your vehicle
. took care of my care issues great prices and their fast on returning your vehicle
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by Aleks
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Aleks, we’re cheering over here! Your review made our day! The team works hard to deliver great service and fair pricing, so it’s awesome to know it made a difference. Thanks for being part of our dealership family!