Jose Teran
Jose Teran at Big Star Cadillac

Jose Teran | Page 3

Service Advisor

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
270 Reviews
4.8

270 Reviews

Write a Review

Dealership Experience

3 yrs, 1 mo

Industry Experience

11 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

270 Reviews of Jose Teran

January 10, 2026

Dealership Rating
Employee Rating

Jose is very helpful and strives to keep his word. Customer experience and satisfaction are a priority. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 08, 2026

Dealership Rating
Employee Rating

Big Star Cadillac was exceptional with their service and very open about the service they provided. Jose was my service advisor and was very helpful. Thanks Jose!! More

by Jeremee Hemphill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 31, 2025

Dealership Rating
Employee Rating

You can always count on Big Star Cadillac for a great experience each time you visit! More

by Jonathan Barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Velazquez

Dec 31, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 30, 2025

Dealership Rating
Employee Rating

Amazing. We always have Jose as our service advisor and he is always prompt with responding to any concerns. I would absolutely recommend him to others. More

by jet2012jet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 30, 2025

Dealership Rating
Employee Rating

Big Star Cadillac went the extra mile to get me the Cadillac I wanted. Charles Jackson was awesome. Jose my advisor is great. He is professional and very accommodating along with giving that persona More

by parcboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 27, 2025

Dealership Rating
Employee Rating

Excellent, service is timely, communication is very good Work performed is reliable and we feel confident Big Star More

by gmiller17
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Dec 29, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 26, 2025

Dealership Rating
Employee Rating

I already did this survey? Pleasant & professional environment. Perfect customer service Pleasant & professional environment. Perfect customer service More

by Neilani
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Dec 29, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 25, 2025

Dealership Rating
Employee Rating

I received excellent service. All of my questions were answered and I was left satisfied More

by brendarandall835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 23, 2025

Dealership Rating
Employee Rating

José and Bug Star always take great care of us on our vehicles! He is a Trusted Advisor! More

by RDHARRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 20, 2025

Dealership Rating
Employee Rating

Jose went above and beyond to get me in a loaner car because the technicians were unable to resolve the issue the same day. He provided updates and communicated effectively when my car was ready More

by tjernigan1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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