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Jose Teran
Jose Teran at Big Star Cadillac

Jose Teran | Page 2

Service Advisor

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
131 Reviews
4.6

131 Reviews

Write a Review

Dealership Experience

1 yr, 2 mos

Industry Experience

10 yrs

Languages Spoken

English English

Spanish Spanish

131 Reviews of Jose Teran

February 29, 2024

Dealership Rating
Employee Rating

Easy to book online and easy to work with and the waiting area was comfortable More

by dcjaschke
Service Price Transparency
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Recommend Dealer
Yes
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Feb 29, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 19, 2024

Dealership Rating
Employee Rating

on on on on o n o o o o o o o o oo o More

by y97LEI
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 20, 2024

Big Star Cadillac responded

Thank you!

February 18, 2024

Dealership Rating
Employee Rating

Jose was very help and explained my options for services. We will definitely schedule our follow up services with him. More

by tnmayer
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Workmanship
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Yes
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Feb 19, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 17, 2024

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Employee Rating

Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was t More

by jim.p.vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Gonzalez, Daniel Wood

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Feb 19, 2024

Big Star Cadillac responded

Thank you! We are delighted that our Daniel was able to provide an exceptional 5-Star experience for you and restore your trust in us. We are honored that you chose Big Star Cadillac!

February 17, 2024

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Employee Rating

Our 1st time buying from Big Star, our salesman Nate was exceptional, guiding us through our purchase . Will definitely recommend this dealership to others More

by LAYMANLL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , Nate Gordon

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Feb 19, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 11, 2024

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Employee Rating

very good service, Jose Teran was very helpful, I will recommend this dealership to my friends and family, More

by PVALEN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 12, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 05, 2024

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Employee Rating

Ainsley is the best service advisor I ever had she’s always on point everyday More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Kelly Wilson, Iriam Diaz, Denise Beyner-Stanley, Ainsley Roark, LeAnna Kerr, Karah Gonzales, Angelika Felix, Raven Rasberry

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Feb 07, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 02, 2024

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Employee Rating

Ansley is literally one of the best advisors out here. Makes sure my vehicle is done correctly and out on time. More

by rebejones303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Britney Norman, Bobby Miller, Jeff Dial, Ainsley Roark, LeAnna Kerr, Karah Gonzales, Daniel Wood

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Feb 02, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

February 02, 2024

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Employee Rating

No hassle, very professional purchase of our leased 2020 XT 6. Lisa and staff did a great job. No complaints More

by TERRY.PEIL01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

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Feb 02, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 26, 2024

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Employee Rating

Jose was fantastic. Got my car in early and was able to have completed when we needed it. Great service More

by keith_kieltyka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 26, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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