847 Reviews
Write a Review847 Reviews of Jose Valdes
July 06, 2024
Lifetime customer! After having a horrible experience from Ram dealership in Sanford they went above and beyond helping me. I run a non profit for college kids and we w After having a horrible experience from Ram dealership in Sanford they went above and beyond helping me. I run a non profit for college kids and we were on our way out of town to go camping and had leaks in oil. They were so amazing and quick and caring! Give Jose my service advisor a raise! Because of him I will be coming back to service my truck there! More
Other Employees Tagged: Dennis Carroll
July 01, 2024
Josiah was wonderful to work with. He sat with us and listened to what we wanted with our new vehicle. He kept our price point in mind. We were very grateful that he was not a “pushy” He sat with us and listened to what we wanted with our new vehicle. He kept our price point in mind. We were very grateful that he was not a “pushy” salesman! More
Other Employees Tagged: Charles Hunter, Steve Bianchi, Robert Smith , Sammy Hawana, Josiah Marte, Farid- can’t remember last name. Financing
June 29, 2024
Have been dealing with this dealership for several years. Satisfied with the service. My advisor was Jose. He was very helpful and explained what the problem was with the Jeep and how it was going to be r Satisfied with the service. My advisor was Jose. He was very helpful and explained what the problem was with the Jeep and how it was going to be repaired It was a learning experience for me and much appreciated, since it is now my responsibility to take care of the Jeep. More
June 25, 2024
Totally frustrating experience. Almost NO communication, never any returned calls from Jose Valdes-Rosado. I had to physically go to the service department and talk to another, very Almost NO communication, never any returned calls from Jose Valdes-Rosado. I had to physically go to the service department and talk to another, very helpful, service adviser (Melany Finn) to even get an update on my truck. All the work was not completed with zero explanation why. Part of the work that was done, wasn't done correctly, which will necessitate another trip so they can correct their shotty work. Jose never followed up with my extended service contract which could have cost me over $1500. Thankfully, Melany helped me with all the legwork saving me a lot of money. If it weren't a recall from RAM, I would NEVER go to this dealership again. Thank you, Melanie for your help. More
Other Employees Tagged: Melanie Finn
June 23, 2024
Jose was great & kept me informed throughout the process through text/phone/email. Nik provided excellent videos & discussed his findings with me. Mike provided pictures & discussed his findings with me. Th through text/phone/email. Nik provided excellent videos & discussed his findings with me. Mike provided pictures & discussed his findings with me. These 3 gentleman went above & beyond to help me through this stressful time. I very much appreciate their professionalism & excellent customer service, More
Other Employees Tagged: Nik Beilfuss, Mike
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