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Jose Zambrana
Jose Zambrana at Five Star Subaru of Grapevine

Jose Zambrana | Page 2

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
87 Reviews
4.9

87 Reviews

Write a Review

87 Reviews of Jose Zambrana

December 23, 2025

Dealership Rating
Employee Rating

We had a wonderful experience. No pressure, all honesty and they allowed us to take our time with the cars we were test driving. The sales process was fast and no hidden gimmicks. More

by JENPAO13.HUSKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Inim, Derek Adams

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Dec 24, 2025

Five Star Subaru of Grapevine responded

Thank you, JENPAO13.HUSKER, for rating your shopping experience at Five Star Subaru! We are excited you are driving a Subaru from our dealership. Customer satisfaction remains our focus. Give us a call at 817-438-1700 for vehicle advice any time. Congratulations! Take care, David Cheney, General Sales Manager

December 13, 2025

Dealership Rating
Employee Rating

I Will always take it there (My Horse) I enjoy the service I get there. More

by Thunderstorm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 14, 2025

Five Star Subaru of Grapevine responded

Thank you, Thunderstorm76, for bringing your vehicle to Five Star Subaru. Jose and our techs want to hear from you at 817-438-1700 any time you need advice. Your loyalty is appreciated and we look forward to seeing you again. Best regards, Jakob Ritter, Service Director

September 12, 2025

Dealership Rating
Employee Rating

Five star Subaru has always been a great dealership. I’m treated well. The service people always are kind know what they’re talking about having recommend this dealership. More

by Forester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Five Star Subaru of Grapevine responded

Forester, We are happy to hear you are satisfied with our services at Five Star Subaru! Thank you for your endorsement and please continue to reach Jose and our team at 817-438-1700. Safe travels, Jakob Ritter, Service Director

September 06, 2025

Dealership Rating
Employee Rating

Brought my Hyundai in for state inspection. Everything worked out great. They even watched the vehicle for me. More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Murray, Elisha Williams

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Sep 06, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for taking the time to rate your Five Star Subaru service visit. Customer experience and timely service are our focus. Reach our advisors and techs at 817-438-1700 for vehicle advice or your next appointment. We are here for you! Take care, Jakob Ritter, Service Director

August 21, 2025

Dealership Rating
Employee Rating

I had to get a nail taken out a tire on My truck , They were able to get it taken care of with ease More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elisha Williams

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Aug 22, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for choosing Five Star Subaru for help with your truck's tire. Keeping you safe on the road is our goal. If there is anything else we can do to help with your vehicle, please call 817-438-1700. Take care, Jakob Ritter, Service Director

August 09, 2025

Dealership Rating
Employee Rating

Everything was nice and clean , and there was plenty of snacks . Go t amy vehicle in and out in a timely manner More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sabin Sharon, Alejandro Lopez

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Aug 10, 2025

Five Star Subaru of Grapevine responded

Cooper75067, Thank you for the five-star review! We're so glad to hear that you felt comfortable at Five Star Subaru. It's our goal to get your vehicle in and out of service in a timely manner. Between visits, give us a call at 817-438-1700 for advice. We look forward to seeing you again soon! Safe travels, Jakob Ritter, Service Director

July 21, 2025

Dealership Rating
Employee Rating

I was able to get My vehicle in and out in no time , They even washed it for Me More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Lopez

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Jul 22, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for endorsing the Five Star Subaru service center. Whenever you need vehicle advice or another appointment, please reach our advisors at 817-438-1700. We are here whenever you need our knowledge or expertise. Safe travels and thanks again, Jakob Ritter, Service Director

June 12, 2025

Dealership Rating
Employee Rating

I got an oil change , it was done in a timely manner . My vehicle was washed and waiting when I picked it up More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Womack, Elisha Williams

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Jun 12, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for the high marks! The Five Star Subaru service team appreciates the chance to help you care for your car and we welcome questions any time at 817-438-1700. Between visits, give us a call if you need advice. Safe travels and thanks again, Jakob Ritter, Service Director

June 09, 2025

Dealership Rating
Employee Rating

Excellent dealership in every way. Professional , TX. friendly. Good customer relationship, car care, etc. YEA! More

by sandyflory2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Branch , Dylon Freeman

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Jun 10, 2025

Five Star Subaru of Grapevine responded

Sandyflory2024, The service team at Five Star Subaru is grateful for the opportunity to help you keep your car running well. Between visits, give us a call at 817-438-1700 if you need our advice. We want to make certain you are knowledgeable about your Subaru. Thank you for your business and feedback! Take care, Jakob Ritter, Service Director

June 04, 2025

Dealership Rating
Employee Rating

I brought a vehicle in for state inspection. I was greeted promptly on the drive, my vehicle was inspected while I waited having some coffee and a snack More

by cooper75067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deion Thomas, Elisha Williams , Travis

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Jun 05, 2025

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for bringing your car to Five Star Subaru! Customer service is a pillar at our dealership. If there is anything else we can do for you, please reach us at 817-438-1700. Safe travels, Jakob Ritter, Service Director

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