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Joseph Ayash

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Joseph Ayash

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Joseph Ayash | Page 4

Product Specialist Assistant

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6

233 Reviews

Overview Reviews (233)

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4.6

233 Reviews

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233 Reviews of Joseph Ayash

August 05, 2022

Dealership Rating

Employee Rating

My experience with the Service advisor Isidro was extremely professional, he is a great communicator and gave wonderful service. I recommend him specifically as he is the best one you have, I have ha extremely professional, he is a great communicator and gave wonderful service. I recommend him specifically as he is the best one you have, I have had others not so great. Make sure you keep him because he an asset. I only take my vehicle to Pembroke Pines Lexus for service and tires, you get all my business, Purchased two vehicles from you. Part of your service which you state on the receipt when I pick it up says you wash & vacuum my car. THIS IS NOT TRUE!!! I picked it up this morning and the dust on the car and windows were an inch thick, is this how you treat your customer's that are loyal to you? I had to stop at a car wash down the street from you and wash my car because I could not see out of the windshield. The first time, I just thought someone forgot, second time, I was disappointed but now my 3rd time today, I'm pissed off. More

by ELLENW0

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Aug 17, 2022 -

Lexus of Pembroke Pines responded

Ellen, while we appreciate the kind feedback about Isidro, the rest of your review is concerning to receive. We strive to deliver seamless and attentive service, and I sincerely apologize for the oversight regarding your car wash and detail. I would appreciate the chance to speak with you to see what more I can do to help make things right. If you are willing to discuss this further, please feel free to reach out. Best, Lourdes Carvelli - Customer Relations Manager - 954-443-2102

July 31, 2022

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Employee Rating

Todos el personal es excelente Gracias a todos siempre los recomiendo a todas mis amistades los recomiendo a todas mis amistades More

by IVIS.SANTANA

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

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Aug 01, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Nos da mucho gusto oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Que tenga un buen día y esperamos verle en el futuro!

July 31, 2022

Dealership Rating

Employee Rating

Very good, dealers and people, thank you, I love thank you very much.Gracias nice you very much.Gracias nice More

by ANAB284

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Aug 01, 2022 -

Lexus of Pembroke Pines responded

We are grateful for reviews like this one! Thank you for your business, and come back to Lexus of Pembroke Pines anytime.

July 31, 2022

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Employee Rating

Fast, professional, good work on my check up @ 10K miles. My account manager was excellent. My account manager was excellent. More

by AMORELLOGROUP

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Adam Hoglievina

Helpful 0

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Aug 01, 2022 -

Lexus of Pembroke Pines responded

Nothing makes us happier than reviews like this one! Thank you for the 5-stars, and we hope to see you again for your next service. –Lexus of Pembroke Pines

July 29, 2022

Dealership Rating

Employee Rating

Great attention and service, fast and efficient, thank you Isidro in service. Thank you again you Isidro in service. Thank you again More

by JOSECRUZ.CI

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 29, 2022 -

Lexus of Pembroke Pines responded

Jose, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Isidro and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

July 22, 2022

Dealership Rating

Employee Rating

I always get excellent service with Lexus of Pembroke Pines and will continue to use them long-term Pines and will continue to use them long-term More

by ARUSSELL1989

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 22, 2022 -

Lexus of Pembroke Pines responded

We are thrilled that our five-star service ensured we can look forward to assisting you again down the road! Thanks for choosing Lexus of Pembroke Pines.

July 21, 2022

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Employee Rating

Very quick, very clean place, very nice people love this place will always go here place will always go here More

by eva121

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina

Helpful 0

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Jul 21, 2022 -

Lexus of Pembroke Pines responded

We're glad to know we've earned your loyal business, Eva! Thank you for the excellent review and for allowing Lexus of Pembroke Pines to serve you! See you next time!

July 14, 2022

Dealership Rating

Employee Rating

All good thanks a lot for your time :) I don't know what else to say else to say More

by GUY8

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Rohan Alexander

Helpful 0

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Jul 14, 2022 -

Lexus of Pembroke Pines responded

Thanks for taking the time to leave a review! We're glad the Lexus of Pembroke Pines team delivered a positive experience. Many safe and happy miles!

July 13, 2022

Dealership Rating

Employee Rating

There is a room for improvement. If you do not take good care of your customers somebody will. That's why do not expect from me five stars If you do not take good care of your customers somebody will. That's why do not expect from me five stars More

by GONZALO.JIMENEZMD

Verified Customer

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 22, 2022 -

Lexus of Pembroke Pines responded

Gonzalo, we appreciate your feedback. If you're willing, we would like to learn more about what we can specifically do in order to provide the best service to our customers. Please reach out to me at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

Jul 23, 2022 -

GONZALO.JIMENEZMD responded

Keep up a good work, excellent reviews are not needed to show that you and your team take a good care of your customers. If you only care for the review and everyone gives you 5 stars, you will be in a confort zone and not delivering good service. Just take in consideration that is not only the NPS (Net promoters score) is important to say that you are good, there are other factors that you should take in consideration. If you are interested, we can have a real time conversation about the Harvard study.

July 07, 2022

Dealership Rating

Employee Rating

Superior service, very professional and yet very friendly. I don’t mind to drive all the way from Naples to get this experience friendly. I don’t mind to drive all the way from Naples to get this experience More

by WSTELCZYK

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Jul 07, 2022 -

Lexus of Pembroke Pines responded

Your review made our day! We're thrilled our team has delivered exceptional, welcoming service and honored that you make the trip to work with us. We look forward to seeing you again at Lexus of Pembroke Pines!

Jul 07, 2022 -

WSTELCZYK responded

It is a great pleasure and honor to communicate with you and express my very positive experience

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