786 Reviews
Write a Review786 Reviews of Joseph Britton
December 17, 2023
Gosch service is the best I’ve ever dealt with. We’ve also bought two cars from Gosch and the customer service is unmatched. We will only buy cars from here, and we will only take our vehicles here We’ve also bought two cars from Gosch and the customer service is unmatched. We will only buy cars from here, and we will only take our vehicles here for service. More
Other Employees Tagged: Raymond Quintero , Austin Reynolds
December 17, 2023
This dealership makes buying a car easy. Anytime I have to deal with the service department, they make my life easier. I also love that they will pick up my car for an oil change as a courte Anytime I have to deal with the service department, they make my life easier. I also love that they will pick up my car for an oil change as a courtesy. More
Other Employees Tagged: Chas Sudol, Raymond Quintero , Austin Reynolds
December 16, 2023
Joseph was friendly, respectful, courteous, and responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted an responsive. Typical upselling but that too is his job. Unfortunately, the original issue did not get fully resolved the 1st time only to be quoted another pricey repair for the same issue. Asked Joseph to escalate as I felt I was being dooped. No relief. Stated there was no “overlap”. Not true which now raises trust and confidence concerns. Escalated myself and paid for parts only. Thank you Rachel. Repair should have been resolved during the first pass while transmission was drained, pan off, etc. I do appreciate that things like that can happen however, when it does the cost burden should not fall to customer. Certainly don’t try to xx the customer into paying for the oversight. I’m sure this “no overlap” story often goes undetected but remember that your reputation is at risk with every attempt. We customers just want fair and honest treatment and are happy to pay for it. More
Other Employees Tagged: Rachelle Long
December 10, 2023
Such a great experience with this team! !! Jesse sales manager all time great guy, Patrick in finance, made the experience fun and easy. Of course Mauricio we always go to to buy, this is ou !! Jesse sales manager all time great guy, Patrick in finance, made the experience fun and easy. Of course Mauricio we always go to to buy, this is our second ford with this dealership!!! More
Other Employees Tagged: Maurice Diab, Samantha Masuguchi, Jesse Bonilla
December 08, 2023
Easy scheduling of appointment, easy turn in, quick performance of service. An appealing service experience. performance of service. An appealing service experience. More
Other Employees Tagged: Rigo Arechiga Larios

