Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 47

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
786 Reviews
4.7

786 Reviews

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786 Reviews of Joseph Britton

May 25, 2023

Dealership Rating
Employee Rating

It was nice that they followed up with me daily to give me an update on where they were out with it. They got it done as quickly as they could. Provided me with a rental in the meantime. More

by Jasonjfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. Thank you for choosing Gosch Ford, Jason. We look forward to serving you for years to come. Jason Noble General Manager

May 23, 2023

Dealership Rating
Employee Rating

The only reason why I would take truck to Gosch is that they are the dealer - perpetual poor service, but since I know that going in I’m not really disappointed any more. Always an excuse for why can’t wa More

by David Irwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Gosch Ford Temecula responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rachelle Long Service Manager 951-699-1302

May 23, 2023

Dealership Rating
Employee Rating

Extremely great service department, got me in and out to fix a few recalls and make updates on our Mach E! More

by briandavidnicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

May 24, 2023

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

May 22, 2023

Dealership Rating
Employee Rating

On boarding easy waiting room comfortable Questions answered Recall completed on time Very satisfied with first time service More

by Wyreryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

May 22, 2023

Dealership Rating
Employee Rating

Great work and thank you🙂 hope to do more business with you in the future More

by Kimcbrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

May 22, 2023

Kimcbrett responded

Thank you for taking care of my truck and hope to do more business with you in the future.

May 18, 2023

Dealership Rating
Employee Rating

Expierence was friendly, professional & timely. Thank U. Appreciate your personnel & dealership. Very dependable! See u next time! More

by Ppuddin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Mantel

May 19, 2023

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

May 18, 2023

Dealership Rating
Employee Rating

The process was quick and easy. I made an online appointment, dropped my vehicle off, picked up the loaner car and then went on about my business for the day. Returned when they n More

by Ssjarvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brisa Quintero

May 19, 2023

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Glad we were able to get you in and out quickly. Jason Noble General Manager

May 11, 2023

Dealership Rating
Employee Rating

Joseph and the always provide great service when needed. Always friendly and helpful which is great. More

by oilking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

May 11, 2023

Dealership Rating
Employee Rating

Great customer service and very professional. Communication was excellent and they are awesome. Look forward to doing future business with them. More

by Debbie Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Debbie. We're glad to hear we delivered such a great experience! Jason Noble General Manager

May 11, 2023

Dealership Rating
Employee Rating

Was not told my service package had expired when appt was made. If I had been told I would not have driven an hour to this appt. In addition, there is an electrical issue and I waited over 4 hours and it was More

by Tara Lehner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2023

Gosch Ford Temecula responded

Thank you, Tara, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rachelle Long Service Manager 951-699-1302

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