Joseph Britton | Page 9

The only issue I had was it took Ford corporate two months to OK the #Warranty work once forward. Temecula receive the OK. It took five days to complete the work. months to OK the #Warranty work once forward. Temecula receive the OK. It took five days to complete the work. More

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Great communication! Let me know any issues, what was urgent and what repairs could wait. Let me know any issues, what was urgent and what repairs could wait. More

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work was done the same day they called me to pick up the car but one of the worst worst worst thing that the dealer can do is send a customer with a loose battery. The battery got disconnected driving on th car but one of the worst worst worst thing that the dealer can do is send a customer with a loose battery. The battery got disconnected driving on the freeway. I'll pull over and the battery was disconnected the cable touched the metal. The dashboard turned a lot of lights check engine on. now, AC is xxxxxxx funny. The car is xxxxxxx funny. More

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Super helpful! I had scheduled an appointment for 8AM an entire week early, and when arrived someone came to my car window and told me my appointment wasn’t there. I had scheduled an appointment for 8AM an entire week early, and when arrived someone came to my car window and told me my appointment wasn’t there. They had me speak with Joseph about the mishap & he was SUPER helpful in making sure the car appointment I had booked still took place! I was grateful that the engine fix was able to be fixed within hours & had my car returned same day! Definitely recommend. More

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The service was really rushed and kind of rude. Honestly, I didn’t really get a chance to speak or have any of my concerns answered. Honestly, I didn’t really get a chance to speak or have any of my concerns answered. More

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The service department did a great job when we dropped the car off and picked it up. Ford needs to do a better job notifying the dealer when a recall occurs if the parts are available. the car off and picked it up. Ford needs to do a better job notifying the dealer when a recall occurs if the parts are available. More

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I have always received good customer service from Temecula Gosch Ford. They are attentive and willing to correct issues. Temecula Gosch Ford. They are attentive and willing to correct issues. More

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My service writer was awesome He was fast to the point listened and did exactly what he said ! Rare in these times! You also did the recalls cant ask for better service! listened and did exactly what he said ! Rare in these times! You also did the recalls cant ask for better service! More

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The dealership is always fast and efficient and the work is exemplary. The service writers are attentive and do a great job. is exemplary. The service writers are attentive and do a great job. More

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This Dealership was very big & clean the employees were very nice especially the porters & techs, very nice especially the porters & techs, More

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