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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton | Page 8

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
785 Reviews
4.7

785 Reviews

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785 Reviews of Joseph Britton

November 13, 2025

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Employee Rating

They fixed what was requested under warranty, but left my interior dirty. Left scrapes on my plastic door trim on the bottom and the bottom of seats where the controls are. Regardless got my sun roof shade f More

by Noahguzman152
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Recommend Dealer
Yes
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Nov 16, 2025

Gosch Ford Temecula responded

Thank you for your review, Noah. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long Service Manager 951-699-1302

November 11, 2025

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Joseph, and Ken Olson! !! These folks are KINGS of the Gosch Ford Service Department! Others can learn from their customer service skills. THEY ARE BOTH ASSETS to the deal More

by C17aircrew
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Connie Jolicoeur, Kenn Olson

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Nov 11, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 09, 2025

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Great service done correctly and updates on my cars condition the waiting area is nice also More

by Jacksanders
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Recommend Dealer
Yes

Other Employees Tagged: Raymond Quintero

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Nov 09, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 08, 2025

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Gosch delivered as promised on the recall service and kept me informed during the process. More

by snyd
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Yes
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Nov 08, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

November 07, 2025

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Joseph is always professional and has taken great care of me for many years now. Zero complaints. More

by jessekimball
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Recommend Dealer
Yes
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Nov 07, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

November 01, 2025

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Joseph is helpful and friendly. I appreciate his thoroughness and recommendations when servicing my car. Thank you! More

by heidi
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Recommend Dealer
Yes

Other Employees Tagged: Rachelle Long

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Nov 01, 2025

Gosch Ford Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

October 30, 2025

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Meet needs on the problem with vehicle. Keep informed on work progress, quick to response to questions. More

by alanlarson
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Recommend Dealer
Yes
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Oct 30, 2025

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

October 30, 2025

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Absolutely one of the worst dealerships I’ve ever been to. Most people in there their hospitality is terrible. Waited almost 2 hours to get an Uber while my car was serviced. Nobody ever answers the phone More

by signers_vestals0h
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Donna Holiday, Jonathan Del Rio, Kyle Caruthers, Sean Castellon

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Oct 30, 2025

Gosch Ford Temecula responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Rachelle Long Parts and Service Director

October 30, 2025

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Joseph and the tech determined that the driver side strut failed after only being on for 4 months. They did a great job and hopefully this unit will be OK. Great job guys. A++++. More

by oilking2003
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Recommend Dealer
Yes
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Oct 30, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

October 28, 2025

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They always do an amazing job. I've been taking my cars to them for over 10 years. It doesn't matter if it just an oil change or something more major, it's always done on time and More

by jaycoJenkins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

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