Joseph Callipare | Page 9

My first time buying a preowned car. I spoke with Joseph Callipare ,made the deal over the phone,he sent me pictures I asked for.I drove 100 miles from the Villages,Tesla waiting for m I spoke with Joseph Callipare ,made the deal over the phone,he sent me pictures I asked for.I drove 100 miles from the Villages,Tesla waiting for me fully charged.Joe took his time going over some of the operation,went on test drive.Took my trade,price we discuss was the price I paid less 3.00. He added my home to the GPS..So to close my one word about Joe Callipare and the dealership is EXCELLENT ! More

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Excellent The process was more pleasant than I expected. Usually it takes hours waiting to buy a car Usually it takes hours waiting to buy a car More

by philg Verified Customer Verified Customer

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Sales experience was no concern, I felt as though I was being treated fairly and sales person was knowledgeable as expected. However I will not be purchasing another vehicle from Ferman bmw due to my exper being treated fairly and sales person was knowledgeable as expected. However I will not be purchasing another vehicle from Ferman bmw due to my experience with the sales manager. 5 days after purchasing my 2021 jeep wrangler from Ferman, my battery went dead. I called to see if I could possibly be towed or shuttled due to being stranded as well as pregnant. I spoke with Joe who then put me on speaker to speak with his sales manager. I honestly was not expecting such a rude response as if he was not interested in anything at all I had to say nor was he sympathetic . I simply was calling to let them know i just purchased a vehicle and I am now stranded in the parking lot, is there anything that can be done to help.Sales managers answer was “jeep opens at 7am have it towed there” with no justification as to why I was broke down and my vehicle would not start. As far as I’m concerned the dealership fee I paid when purchasing the vehicle should have covered service, why was this not checked when I purchased the vehicle. I am highly unsatisfied with my buying experience because of sales manager Brian and his unapologetically rude inconsiderate people skills. Sales managers should have better communication. More

by hkristy1990 Verified Customer Verified Customer

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Great professionals to work with who were not pushy and made the buying experience easy. Much appreciated made the buying experience easy. Much appreciated More

by jf9298 Verified Customer Verified Customer

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Friendly, informative, worked with me to get a great deal. No pressure sales was great too deal. No pressure sales was great too More

by lmahon1234 Verified Customer Verified Customer

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Professional, informative, knowledgeable, easy to work with. Sales professionals and staff very personable and helpful. with. Sales professionals and staff very personable and helpful. More

by acroft4 Verified Customer Verified Customer

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I have purchased a lot of cars over the last 40 years new & used. I will say that the decision to purchase our 2024 IX XDRIVE50 from Ferman BMW was absolutely the right choice. My wife and I had discussed ma & used. I will say that the decision to purchase our 2024 IX XDRIVE50 from Ferman BMW was absolutely the right choice. My wife and I had discussed many different brands of cars and fuel types.When she found the BMW it was a light had came on and we drove down to see the car. To our surprise it was sitting inside full of food for the food drive. Our salesman Joe was speaking to a young lady named Leah at the back of the SUV when we arrived, They both greeted us with a smile. As Joe explained the car to us we talked about our trade when we were introduced to David, who gave us a fair price for the trade. We then Was introduced to Aaron the finance manager who took over the part that is recognized as the hardest part of any car deal. This is where the feeling of high anxiety starts. But with Aaron it was the complete opposite. We felt relaxed he answered all of our questions gave us opinions on the warranty, interest rates, & everything in between. At that point we were introduced to Leah as our BMW Genius, Who by the way was great in the way she taught my wife the ends and outs of the car. What an asset you have with these 4 incredible nice and professional associates Joe,David, Aaron & Leah. We wish to thank each of these 4 for the amazing service..YOU ALLROCK More

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My experience at Ferman BMW has been an excellent experience. Joe was very good at communicating with updates and being open and transparent about everything. He went over and beyond to address any q experience. Joe was very good at communicating with updates and being open and transparent about everything. He went over and beyond to address any questions and/or concerns. Aaron was straightforward and informative about the financing process which I appreciated very much. Purchasing a vehicle can be a stressful process but at Ferman BMW they made it a smooth and positive experience. Thank you. More

by vianca.mrodriguez Verified Customer Verified Customer

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A plus plus! Wonderful experience with David theadoe and team. Everyone was friendly, professional, and very connected to our needs. The finance process was q Wonderful experience with David theadoe and team. Everyone was friendly, professional, and very connected to our needs. The finance process was quick and painless. Great experience! Awesome car! More

by spencerfarmer87 Verified Customer Verified Customer

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While I have been happy with the car, one thing that I find unsatisfactory is having to buy a new battery within 48 hours of driving off the dealer a lot and being locked out of the car due to the fact th find unsatisfactory is having to buy a new battery within 48 hours of driving off the dealer a lot and being locked out of the car due to the fact the locks and security system run off the battery. I understand that used cars are sold as is but a battery is something basic that should be tested and checked before the vehicle is delivered. Joseph as a sales advisor was excellent and extremely easy to deal with and I would consider working with him down the road on a future purchase. Kyle as the finance manager was ok to deal with. One thing I was not very fond of was him trying to tell me my interest rate was 12% when it was actually 8%. He did what I needed to but it required some back and forth arguing and I think that if it wasn’t for being 15 minutes to closing he may not have been as flexible. More

by sstorti Verified Customer Verified Customer

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