Joseph Carvalho | Page 8

I went in to buy an SUV and was helped by Joseph Carvalho and Ronnie Webb. They were very professional with helping me find the vehicle that I wanted, and in my opinion went above and beyond what I had expe and Ronnie Webb. They were very professional with helping me find the vehicle that I wanted, and in my opinion went above and beyond what I had expected from a dealership. I am inclined to recommend anyone I encounter looking for a vehicle to go to Empire Hyundai in Fall River. Their customer service, and professionalism is rare in the society that we live in today ! Thank you again Empire Hyundai of Fall River. More

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Great place and people. They took care of me and got me into a great car. I would recommend empire to friends and family without a doubt. into a great car. I would recommend empire to friends and family without a doubt. More

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Preston was incredibly helpful. I love my car and the service and buying process was straightforward and simple. I strongly recommend working with Preston and Empire Hyundai. service and buying process was straightforward and simple. I strongly recommend working with Preston and Empire Hyundai. More

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I have to say that this was a very pleasant vehicle buying experience. Our salesperson, Preston was very knowledgeable and personable which made this carefree. I would highly recommend Empire Hyundai buying experience. Our salesperson, Preston was very knowledgeable and personable which made this carefree. I would highly recommend Empire Hyundai and especially Preston, hopefully you will be fortunate to get him. I would not hesitate to recommend this dealership. I have purchased a good number of vehicles and this was definitely unique. Thank you Preston and support staff. More

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I was very pleased with the customer service very nice people and on time with my services I never have a problem when I go there people and on time with my services I never have a problem when I go there More

by DPOOKY143 Verified Customer Verified Customer

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My sales rep. was Chris he was ok wasn't to up on being a sales man he got some help from Joe which was helpful l liked the the car and the price was ok sales man he got some help from Joe which was helpful l liked the the car and the price was ok More

by bobstp65 Verified Customer Verified Customer

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The service department staff gives you the feeling that you are family when you come in. Whatever your needs are whether it's a concern you are frustrated with, or just a routine maintenance visit, Jeff, F you are family when you come in. Whatever your needs are whether it's a concern you are frustrated with, or just a routine maintenance visit, Jeff, Frank, and Andrew are knowledgeable very friendly and dependable. They make you feel at ease and do all they can so you will be satisfied and your vehicle will be top notch! I would give 10 stars if I could. More

by FWILL1971 Verified Customer Verified Customer

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If I could give zero stars I would!!! This place is the absolute worst!! I purchased a car from them I’m March 2020 it’s now almost July AND I STILL DONT HAVE A REGISTRATION!!!! Everytime has call I get th absolute worst!! I purchased a car from them I’m March 2020 it’s now almost July AND I STILL DONT HAVE A REGISTRATION!!!! Everytime has call I get the run around, a voicemail or just ignored. I don’t even know how these people function! More

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I purchased a used pickup truck from empire on june of 2019.They are very vague on the paperwork your signing.When you question them they say it is explained further along.It is not.When I was done I was 2019.They are very vague on the paperwork your signing.When you question them they say it is explained further along.It is not.When I was done I was not given copies of what was signed..I had to go back and tell them I wanted copies.Which was finally given.When I called the dealership multiple times to find out the name of the warranty company,I got the run around .I finally found it in my paperwork ,but was not given any help from empire. .The sales manager{joseph carvalho} told me that the first 2 oil changes were on them.When I needed an oil change, I called the service department and was told they have no record of such an agreement.I tried multiple times to speak to joseph carvalho {sales manager},and left voice messages because he never picked up or returned any calls,I got no response from him .If they promise anything ,get it in writing because they will not deliver.. More

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I have bought at least 10 to 15 cars In the past years. I have bought at least 10 to 15 cars In the past years. But never ever had experience like this. They lie Treat there customer horrible The GENE I have bought at least 10 to 15 cars In the past years. But never ever had experience like this. They lie Treat there customer horrible The GENERAL Manger is so rude If you want peace of mind run to Another dealer. More

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