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Joseph Cassello

Overview Reviews (698) Inventory (99)

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Joseph Cassello

Joseph Cassello | Page 32

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9

698 Reviews

Overview Reviews (698) Inventory (99)

Dealership Experience

7 yrs, 5 mos

4.9

698 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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698 Reviews of Joseph Cassello

March 18, 2022

Dealership Rating

Employee Rating

Good service. Joe was nice to deal with, explained everything and knowledgeable about what needed to be done Joe was nice to deal with, explained everything and knowledgeable about what needed to be done More

by Dpk4640

Verified Customer

Recommend Dealer

Yes

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Mar 20, 2022 -

Oak Lawn Toyota responded

Thank you for your review and kind words for Joe. We appreciate your business and our team looks forward to serving you again soon! Juan Vazquez, Service Manager

March 13, 2022

Dealership Rating

Employee Rating

Oak Lawn Toyota was the best Dealorship I dealt. wirh. My Salesman Cesar explained everything and programmed my new Car. In service they explained the extras I could purchase. Marty in finance was al wirh. My Salesman Cesar explained everything and programmed my new Car. In service they explained the extras I could purchase. Marty in finance was also a pleasure to deal with. More

by Fed up

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marty Maggio, Cesar Quiroz

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Mar 14, 2022 -

Oak Lawn Toyota responded

Thank you, Patty. It's fantastic to hear that Cesar and Marty provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota! John Carnivele, General Manager

March 11, 2022

Dealership Rating

Employee Rating

Very satisfied with services plus availability. I wouldn't take my car to anyone else. I hope that the dealership remains so well organized and functional and reliable. I feel that they do care ab I wouldn't take my car to anyone else. I hope that the dealership remains so well organized and functional and reliable. I feel that they do care about honesty and the service to the people who buy their cars More

by Pat

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Keith Stadler , Frank Nash

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Mar 14, 2022 -

Oak Lawn Toyota responded

Pat, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Juan Vazquez, Service Manager

March 11, 2022

Dealership Rating

Employee Rating

Check in was quick and easy. The wait time for services performed was as expected. The wait time for services performed was as expected. More

by steviev1164

Verified Customer

Recommend Dealer

Yes

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Mar 11, 2022 -

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Juan Vazquez, Service Manager

March 09, 2022

Dealership Rating

Employee Rating

Joe went above and beyond to help me figure out my repair. I found him to be honest and friendly. repair. I found him to be honest and friendly. More

by gaston5433

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jason Stoit

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Mar 09, 2022 -

Oak Lawn Toyota responded

We are very happy to hear Joseph provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

March 05, 2022

Dealership Rating

Employee Rating

Fast, responsive and polite service. They helped to take care of my needs and resolved my issues. They helped to take care of my needs and resolved my issues. More

by gkiessling

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 07, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

March 03, 2022

Dealership Rating

The dealership is awesome. I brought all my cars from there.I will continue to support them at Oaklawn I brought all my cars from there.I will continue to support them at Oaklawn More

by sthurman976

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steve Barrix

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Mar 04, 2022 -

Oak Lawn Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

March 03, 2022

Dealership Rating

Employee Rating

Wonderful and friendly service. I was able to send my son with the car and they were very helpful. I was able to send my son with the car and they were very helpful. More

by Tom McKevitt

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta, Vickie Benson , Frank Nash, Daniel Schnur

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Mar 04, 2022 -

Oak Lawn Toyota responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

February 26, 2022

Dealership Rating

Employee Rating

I was greeted with enthusiasm and didnt have to wait in line. The service person was helpful and pleasant. line. The service person was helpful and pleasant. More

by bauswell80

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Feb 28, 2022 -

Oak Lawn Toyota responded

Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon! Juan Vazquez, Service Manager

February 26, 2022

Dealership Rating

Employee Rating

Good Customer Service, friendly knowledgeable staff and service writers. Been a customer for over 20 yrs. Highly recommend Oak Lawn Toyota! service writers. Been a customer for over 20 yrs. Highly recommend Oak Lawn Toyota! More

by jmpro4

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler

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Feb 28, 2022 -

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

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